Name: Social Cat
Rating: 4.73

“I like Social Kat for its easy-to-navigate website and the requirement for companies to provide campaign details. Some companies don’t provide enough information, which I think hurts them, but overall, Social Kat stands out in this regard compared to other platforms. However, there are significant drawbacks. Businesses can mislead creators from the beginning, have them sign a contract, and then change or add deliverables afterward. When this happens, creators cannot cancel the contract unless the business agrees to do it on their end. If they do, the business must provide a reason, which by default results in the creator receiving a one-star review, even though the business was at fault. Additionally, creators have no ability to review the business and warn others. This situation leaves me feeling uncertain about using Social Kat, as I never know when or who might display misconduct, potentially damaging my reputation unfairly.”

Helpful Report

Posted 1 year ago

Ruth, thank you for sharing your experience with us on Social Cat. We appreciate your feedback and are happy to hear that our platform helps you manage your social media presence. We are continuously working to improve our features and make Social Cat even better, and we will consider your feedback. If you need help or have any questions, feel free to reach out to us. Thank you again for your valuable feedback and for being part of the Social Cat community.

Posted 1 year ago

“It is a good platform but it has kinks to work out and it needs an actual method of contacting someone for assistance (I couldn't find one). There are issues with really quick deadlines being enforced that aren't part of the deal, where they threaten to remove you as a creator, but the brand isn't expecting content and is totally fine with the deadline discussed. I also think their average impressions per post is skewed, if you have hundreds of posts it should calculate more recent posts indicative of your current engagement rate to reflect your current worth to brands. The average seems off.”

Helpful Report

Posted 1 year ago

Ashlee, thank you for sharing your feedback with us. If you have any questions or concerns, you can email our team at joe@thesocialcat.com anytime. We are always happy to help! Regarding the deadlines, we want to clarify that we only send reminders about content posting deadlines, not 'threats'. Our reminders are based on the creator's agreement with the brand and the status of their collaboration. As for the metrics, they are imported directly from Meta. We will be reaching out via email to address your concerns and ensure we can help. Thank you! 🙏

Posted 1 year ago

“So far we have only received two sales total from influencer marketing with social cat. I hope that changes.”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback, Dannet! We appreciate your input and understand that obtaining results can take time. Since you joined us this month, it's important to allow the process a bit more time to see more results. 🙏 If you need any help along the way, don't hesitate to contact our support team.

Posted 1 year ago

“The Social Cat app for brands to find micro influencers is OKay. It feels like all the nuts and bolts are in place, but overall it's a little clunky. It seems to have been designed for a specific workflow, but it's just needs some improvement to help influencers and brands have a very clear checklist and be accountable to keep things moving. The inbox is buggy as hell, content never loads so most influencers just communicate outside the app. There's no way to pay inside the app, so it's all a bit weird. It's a LONG way from being a streamlined product like Fiverr or Upwork - the team really needs to look at these as a north star. The biggest beef however is just the way Social Cat markets their product - constantly saying $10 per collaboration or $99 a month for 10 ads, etc. That price is only to connect with influencers, not actually paying them on average $100+ per video. Trust is important with customers, be more transparent right up front from marketing to product.”

Helpful Report

Posted 1 year ago

Thank you, Mick, for sharing your honest feedback with us. We appreciate your insights and have taken note of your concerns. We are committed to improving our platform, and your feedback is essential to us in this process. We are working on fixing any minor bugs you might have experienced and making the experience better and smoother for all our users. We also reached out to you via email to address all your concerns and assist you further. 🙏

Posted 1 year ago

“I had issues with later delivery from influencers. I reached out to the social cat team a few times but there was a delay in responding to my concerns about this. I only wanted a one month package, but I will have to pay for an extra month in order to actually get delivery of the content that is arriving late.”

Helpful Report

Posted 1 year ago

Thank you, Hayley, for taking the time to share your feedback with us. We apologize for any delay you may have experienced and want to assure you that we take your concerns seriously. One of our team members will email you to address any questions or concerns you may have. Our goal is to ensure you have a seamless and positive experience with us!

Posted 1 year ago

“It’s still very new to me, but I have had somewhat successful, had a few brand reach out but then never messaged again but so follow all the way through which is good. Worth a try for sure”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to provide us with your feedback, Ryan! We're happy you decided to give Social Cat a try and will continue working on improving the platform and bringing more exciting opportunities. If you need any help along the way or have any concerns, don't hesitate to contact our team. We are here to help!

Posted 1 year ago

“Social cat is a great platform to work with brands! Just wish more brands replied back :)”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your feedback, Sophie! We are happy to hear that you're enjoying Social Cat! Our top priority is ensuring our community is happy and satisfied, and we'll continue working to improve all aspects of our platform. Thank you once again for your kind and honest feedback; we really appreciate it!

Posted 1 year ago

“Good if you’re a new content creator and need to learn how influencing works. Good customer service if brand is slow to pay. However, rates are very low and creators aren’t allowed to negotiate with brand.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your feedback, Sheri and Derek! We truly appreciate it. We've taken note of it, and we'll certainly take it into account as we continue improving Social Cat. We're here to help every step of the way, so don't hesitate to reach out to our support team with more feedback. 🙏

Posted 1 year ago

“It’s ok but there should be more options for payment for the creators. Some of the brands are asking for very in depth briefs and expect a lot for a gifted collab. There should be an option for all creators to be paid. Making content isn’t free.”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, Nicole! While some brands offer gifted collaborations, we also encourage creators to apply for paid and affiliate opportunities on the platform. As a creator, you can choose which collaborations make the most sense for you. If you have any questions or suggestions, feel free to write our support team - we're here to help! Thank you for being a valued member of our community.

Posted 1 year ago

“If you need people to just make content for you, decent place, as some of the creators make good content, but some make really garbage low effort content. If you want to get actual impressions on your brand, most of the creators entire feeds are product placement, and the follows are other UGC content creators and NOT your actual target audience. Or the creators are loaded with fake views and fake likes. In general, you are not likely to see any brand lift from using these creators to post about you. But you can find some creators who make quality content. Or get stuck with a creator who makes very low effort content”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, Jon! We appreciate your input and take your concerns seriously. Our goal is to provide a high-quality standard and ensure authenticity by carefully vetting our creators. We have also added extra security measures with the Meta integration to enhance the security of our platform. If you have any specific concerns about some creators, do not hesitate to contact our support team so we can address them. We want to ensure that you have a positive experience while using our platform.🙏

Posted 1 year ago

“The msg option Uk we need back”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, Nabeela! We appreciate your input about the messaging option, and we'd love to learn more about your experience. Feel free to email our support team with more details; we'd be happy to help more!

Posted 1 year ago

“Good idea with some good quality businesses and brands. Leaves a lot to be desired with support of any kind, and repeated technical errors left unresolved and uncommunicated”

Helpful Report

Posted 1 year ago

We appreciate your feedback, Bene, and we're sorry to hear about the technical errors you've experienced. We've recently implemented updates, and while they may have caused some glitches, rest assured that we're actively working to resolve any issues. Your insights are valuable as we strive to provide the best support and user experience.

Posted 1 year ago

“It is a good app”

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Posted 1 year ago

Thank you for taking the time to leave us a review, Nidhi! We appreciate your kind words about our platform!

Posted 1 year ago

“Social Cat is a great idea for getting new businesses like mine off the ground with content creation. They gave me plenty of options to choose from. The only scar left is an influencer ghosting me now they have my product without completing the contract we agreed”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us. We're happy to hear that you found the platform helpful in launching your business. We're sorry to learn about the issue with a creator; our support team will contact you via email to gather more feedback and to help more. 🙏

Posted 1 year ago

“I like that the site is maintained and updated frequently. However, there are bugs that last a while, and the site is not mobile friendly.”

Helpful Report

Posted 1 year ago

Thank you for sharing your thoughts with us. We're happy to hear that you appreciate our site's frequent maintenance and updates. Your feedback about lingering bugs and the site's mobile-friendliness is important, and we're committed to addressing these concerns promptly to improve your experience. For more detailed insights, we'll be reaching out to you via email.

Posted 1 year ago

“Great way to connect with influences that can help promote my products for a growing brand. Only drawback is there are many collaborators that want to collaborate on the trial, but the trial is too short to get a good collaboration and the conversations go silent.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Connor. We truly appreciate your support and your honest thoughts on the features and services we provide. We appreciate your feedback about the trial period, and we'll certainly take it into consideration to enhance the overall experience. We'll also email you to gather more insights and ensure your time on Social Cat is as valuable as possible.

Posted 1 year ago

“As a brand, I love the concept and the ease of connecting with creators. However, there's little to no accountability to ensure creators fulfill their commitments. I had difficulty getting responses from some creators (even after they reached out directly to us to work with us), and some of the creators never posted content. I think this has the potential to be an amazing tool if some of the issues are worked out.”

Helpful Report

Posted 1 year ago

Thank you for sharing your honest feedback, Sarah! We appreciate your positive remarks about the concept and how easy it is to connect with creators. We understand the importance of accountability in collaborations, and I want to assure you that we're actively working to address these concerns. We'll also send you an email shortly to address any specific concerns you may have and help further.

Posted 1 year ago

“Few brands and most of them they don’t accept paid collaborations”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback, Antonella! We appreciate your perspective and are sorry to hear about your experience with the limited availability of paid collaborations. We understand the importance of diverse opportunities for our creators, and we're continually working to enhance our platform and attract a wider range of brands offering various collaboration types.

Posted 1 year ago

“Half of the creators didn't respond after product was sent. I had to spend a lot of time following up. I don't like having to pay $19/month just to hold my subscription to get the promised assets.”

Helpful Report

Posted 1 year ago

Thanks so much for your feedback, Dara! We're sorry you encountered challenges with some creators not responding promptly, leading to additional follow-up efforts. Your input is valuable to us as we continuously work to improve our platform. We've emailed you to address your concerns directly. 🙏

Posted 1 year ago

“It’s really good but not to sure I like this new set up I hardly get any opportunities”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback with us, Denise. We're constantly working to improve our platform and provide more valuable collaborations. Please know that your input is valuable to us, and we're here to make Social Cat a better place for you. If you have specific suggestions or additional insights, please feel free to respond to our email. We're committed to ensuring your experience with us is positive.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Social Cat Reviews