The Curious Drinker Reviews

Name: The Curious Drinker
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.72

4.7 Rating 6,745 Reviews

94 %

of reviewers recommend The Curious Drinker

Company Reviews

Metrics

Info

4.7

Based on 6,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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The Curious Drinker 5 star review on 29th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The original concept was brilliant and I eagerly subscribed to it. It has, however, lost some of its shine since the CVA came into force and my money has disappeared. Not too sure at the moment that I will resubscribe now I no longer get my 'free' box.”

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Posted 3 months ago

“Great boxes perfect to share with friends 😀”

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Posted 3 months ago

“Love it all trimmings with it service amazing well packed”

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Posted 3 months ago

“Not many that I like....so I won't bother again...”

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Posted 3 months ago

Hi Mrs Margaret Smith, Thank you for your feedback. We're sorry to hear that the selection wasn't to your taste. One of the challenges with a discovery club is that everyone's preferences are different, and while we aim to showcase a wide variety of exciting drinks, we know not every product will be a hit with every member. That said, many of our members enjoy the opportunity to try brands and styles they might not have picked up themselves. We appreciate you giving us a try and thank you for taking the time to share your thoughts. Kind Regards, James Memberships Executive

Posted 2 months ago

“They like to soft talk the customers who wants to leave and get them to stay. Just beware of this before you sign up. One of the final straw for me to leave is to get a gin box came with a gin I previously had, and they cancelled the old reward scheme. When I finally decide to leave, I got so annoyed as it was so faff to leave.”

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Posted 3 months ago

Hi There, Thank you for taking the time to share your feedback. We're sorry to hear that your experience left you feeling frustrated. When members choose to cancel, we do ask that they give us a quick call. The reason for this isn't to make leaving difficult, but because we genuinely value the opportunity to speak directly with our members, answer any final questions, gather feedback, and ensure everything is handled correctly. Calls are typically very short (around 2 minutes on average, including any wait time), and we send a confirmation email while you're on the call so you have immediate confirmation that your membership has been cancelled. Regarding our rewards programme, we understand why the changes may have been frustrating. The previous scheme received a lot of feedback from members who felt it was too restrictive, as points could only be used in the shop and there were minimum spend requirements. As a result, we introduced a new scheme that offers 2% cashback on every purchase, with rewards that can be used on both subscriptions and shop purchases, with no minimum spend. We also gave members advance notice of the change and a period to use any existing points before they expired. We appreciate your feedback, as it helps us continue improving the experience for all our members, and we're sorry that we weren't able to meet your expectations on this occasion. Kind Regards, James Memberships Executive

Posted 2 months ago

“The Gin Box was excellent as a one off purchase in my opinion. I do not drink gin on a regular basis to make it a subscription. I didn't want to get in the Gym Subscription situation where I would forget to cancel the subscription and a box would turn up at the door. As a one off purchase as I have said 5 ⭐s”

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Posted 3 months ago

“I brought this product for my wife's chirstmas present she loves it can't wait for it to arrive every month thank you”

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Posted 3 months ago

“I am mostly pleased with the contents in the box, the gins are great. However I do have issues with the delivery service provided.”

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Posted 4 months ago

“What rum box? I never got it, nore do I what one”

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Posted 4 months ago

Hiya John, Apologies for the confusion here! We can see that you have signed up for a membership with us following the purchase of your Gin taster box, if you would like any help closing or editing this membership please contact us at members@craftginclub.co.uk and we can guide you through the simple stops to action any changes you would like made against your membership. Kind regards, Chaney Customer Service Executive

Posted 3 months ago

“Ordered and not disappointed arrived when told well packed quality good will order again”

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Posted 4 months ago

“I love all the of snacks, very tasty, and some excellent mixer’s.”

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Posted 4 months ago

“Absolutely love receiving my box with the lovely artisan gin and all the extra goodies , it feels like my birthday every other month !!”

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Posted 4 months ago

“i look forward to receiving my craft gin club box every three months. The gins are always great,the bottles are stunning and I love reading about the distillery that they are from. Always thoughtfully crafted and I love making the perfect G&T and the cocktail.”

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Posted 4 months ago

“Still fun to get a new gin to try every 2 months in our case but worring what I'm reading as both a Shareholder and a Bond holder. If peopledon't see the big picture and cancel subscriptions it could quickly go even more pear shaped.”

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Posted 4 months ago

“I absolutely love receiving my craft gin club box,”

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Posted 4 months ago

“Can’t rate my delivery because I have not received it despite the money being taken from my account 😡”

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Posted 4 months ago

Hiya Ian, We're sorry to hear about the frustration you have had regarding your delivery and would like to apologise for the gap between payment and delivery! As we are a relatively small company all deliveries have to be processed manually from our end and as we are sending out such a large amount of boxes this leads to said gap. We will of course take into account your feedback regarding this delay and will try and reduce it in the future. In the meantime, we hope that you have received your box and have gotten the chance to enjoy it, if there is every anything else you would like help with please don't hesitate to contact us at members@craftginclub.co.uk Kind regards, Chaney Customer Service Executive

Posted 3 months ago

“I can’t cancel without calling which is insane and I can’t get through to anyone. Also the sample box I ordered smashed so half of it I can’t use it, it’s mashed inside the bubble wrap.”

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Posted 4 months ago

Hiya Martine, We're sorry to hear about the frustration that you have been experiencing trying to close your account as well as receive your initial taster box. If you would like to contact us at members@craftginclub.co.uk with some photos of the damage done as well as your cancellation request we can help get a replacement and cancellation sorted for you asap! Kind regards, Chaney Customer Service Executive

Posted 3 months ago

“Never delivered product, contacted customer service, told it was on the way. Never left them. Just poor”

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Posted 4 months ago

Hiya, I'm sorry to hear about hassle you have experienced receiving your product. I've just had a quick check and can see that your query was resolved via our wonderful customer service team at members@craftginclub.co.uk, however I will be sure to pass along your delivery experience to our warehouse and packing team so that we can prevent issues such as this from happening again in the future. If you would ever like to rejoin or have another go at receiving one of our boxes please let us know at members@craftginclub.co.uk and we would be more than happy to help. Kind regards, Andy Customer Service Executive

Posted 3 months ago

“Signed me up to a subscription without my knowledge then refused to refund the payment taken”

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Posted 4 months ago

Hi Courtney, I'm sorry to hear about your disappointment regarding your subscription and our response to the issues you experienced. Whilst we do try and make the fact that you are actively signing up for a subscription with us rather than purchasing a one-off box clear, I understand that this can always be improved so I will pass along your feedback to the appropriate teams. Regarding your box, unfortunately, as we have to manually process so many orders at the same time it is extremely difficult to stop these orders from being sent out. If you would like any help returning your box to us to receive a refund please contact us at members@craftginclub.co.uk and we can guide you through our returns process. Kind regards, Andy Customer Service Executive

Posted 3 months ago

“Very nice little package of rum and mixers also with snacks it would make an excellent gift 👌”

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Posted 4 months ago

The Curious Drinker is rated 4.7 based on 6,745 reviews