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The Curious Drinker Reviews

4.7 Rating 6,731 Reviews
94 %
of reviewers recommend The Curious Drinker
4.7
Based on 6,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone
Read The Curious Drinker Reviews

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Like the little bottles of gins,and the different tonics to go with them And all the lovely snacks
Helpful Report
Posted 2 weeks ago
I have just received but I dont even remember asking to be a member, although the sample gin I had was nice, I did not require every month.
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Posted 3 weeks ago
I haven’t been able to taste my gin yet, as I still haven’t received my order. This was placed 12th July. It is now 3rd August. I will update me review once I receive my order…if it arrives.
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Posted 3 weeks ago
Hi Naomi, We're really sorry to see this. We've looked into your order and it appears you haven't had the chance to get in touch with us yet. After checking the tracking, it's clear your parcel has unfortunately been lost in transit. We've already arranged a replacement for you, which should be with you within the next 3–5 working days. We hope it arrives soon so you can finally enjoy your box. If you need anything else in the meantime, please don't hesitate to contact our Membership Team, we're always happy to help. Kind Regards, James Memberships Executive
Posted 3 weeks ago
Parcel came opened. But the bits inside seemed okey.
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Posted 4 weeks ago
Please confirm if a box has been sent to me as the original tester box ended up in a neighbours shed when it was delivered ! I only received it weeks later . Paid £37 from my account on 24th July and was too late to cancel the order . Please advise
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Posted 4 weeks ago
Hi Murdo, Thanks for your review. We've had a look at your account and can confirm that your full-size box has been processed. As we're a subscription service, once the monthly deadline has passed and payments have been taken on the 23rd, we're unable to cancel that month's box as it has already entered our fulfilment process. We can also see that you signed up to an introductory offer, which included a free taster box followed by a discounted full-size box at £37 (our standard monthly boxes are £47). If you no longer wish to keep the box once it arrives, you're more than welcome to return it for a refund. Please get in touch with our Membership Team at members@thecuriousdrinker.com, and we'll be happy to talk you through our simple returns process. Kind Regards, Sophie Memberships Executive
Posted 3 weeks ago
Only had one box so far out of a 6 month subscription but it was great. Lots of lovely treats and a gorgeous gin to try. What’s not to like? 😊
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Posted 4 weeks ago
Excellent subscription service. It's fab receiving a bi monthly box of gorgeous gin, snacks and accompaniments. Really recommend this if you love gin and fancy treating yourself.
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Posted 4 weeks ago
Too early to say only had the sample package
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Posted 4 weeks ago
I did not receive my package.
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Posted 4 weeks ago
Hi There, We're really sorry to see this. We've looked into your order and it appears you haven't had the chance to get in touch with us yet. After checking the tracking, it's clear your parcel has unfortunately been damaged in transit. We've already arranged a replacement for you, which should be with you within the next 3–5 working days. We hope it arrives soon so you can finally enjoy your box. If you need anything else in the meantime, please don't hesitate to contact our Membership Team, we're always happy to help. Kind Regards, Sophie Memberships Executive
Posted 3 weeks ago
The item was never delivered as it was broken beyond repair during transit.
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Posted 4 weeks ago
Hi Dianne, We're sorry your order was damaged in transit. Unfortunately, this can occasionally happen with any courier. As soon as the damage was confirmed, you let us know that you would prefer a refund rather than a replacement, so we processed this promptly in line with your request. While we're disappointed you didn't get the chance to enjoy your order, we're pleased we were able to resolve this quickly for you. Kind regards, James Memberships Executive
Posted 3 weeks ago
I joined the club and I’ve never received anything from you. This is the first bit of correspondence. Is this email?
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Posted 4 weeks ago
Hi Joan, We're really sorry to see this. We've looked into your order and it appears you haven't had the chance to get in touch with us yet. After checking the tracking, it's clear your parcel has unfortunately been lost in transit. We've already arranged a replacement for you, which should be with you within the next 3–5 working days. We hope it arrives soon so you can finally enjoy your box. If you need anything else in the meantime, please don't hesitate to contact our Membership Team, we're always happy to help. Kind Regards, Sophie Memberships Executive
Posted 3 weeks ago
Never received it. Despite delivery company messaging me to confirm address. So sorry Cannot rate.
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Posted 1 month ago
Cannot cancel subscription and order was delivered late and rum was a disappointment in trial.
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Posted 1 month ago
Hi David, We're sorry to read your review. We've looked into your account and couldn't see that you'd been in touch with our Membership Team regarding this, so we weren't aware there was an issue. Having checked your orders, we can see they have both been successfully delivered. If you do need any further assistance or have any questions about your deliveries, please contact our Membership Team at members@thecuriousdrinker.com and we'll be happy to help. Kind Regards, James Memberships Executive
Posted 3 weeks ago
I still haven't received it??
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Posted 1 month ago
Hi Clive, We're sorry to hear your order hadn't arrived. We've looked into this and have already arranged a replacement to be sent via Royal Mail instead. We've also emailed you the Royal Mail tracking details, so please keep an eye on those as your replacement should be with you shortly. Thank you for your patience, and we hope you enjoy your box when it arrives. Kind Regards, Sophie Memberships Executive
Posted 3 weeks ago
The club is great with lots of choice and key gins My only concern is the frequency of delivery as We are not huge drinkers and amass several bottles very quickly
Helpful Report
Posted 1 month ago
1st of all my starter sample pack didnt arrive and I did all the running around with Evri to get them to confirm it was lost. You did refund me the postage but only after I asked. I then decided I didnt want to continue with the subscription and am told I have to call you to do this. I have auditory processing issues and prefer to do everything online as calls are hard for me. Why isnt cancellation available onine? I presume its because you want to try and change my mind just to make an already challenging process even more difficult. Please do better. PS at no point was I offered an new sample set .
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Posted 1 month ago
Hi Jane, We're sorry to hear your first experience wasn't the one we aim to provide. Unfortunately, your original parcel was lost in transit by our delivery partner, which is always frustrating. As soon as you let us know, our team opened an investigation with the courier to confirm what had happened. Once the parcel was confirmed as lost, you told us you no longer wished to receive the box and requested a refund. We always prioritise the resolution our members ask for, so we processed a refund of your postage rather than sending a replacement. Had you preferred a replacement, we'd have been more than happy to arrange one. We've also confirmed that your membership has now been cancelled. Kind Regards, James Memberships Executive
Posted 3 weeks ago
Been a member for over 5 years now and love the variety of gins. Only thing that lets it down is the Evri delivery system- two lost packages in last year! Would like to try the rum or tequila- for variety!
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Posted 1 month ago
My package still has not arrived, tracking number is H01LTA0008311650.
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Posted 1 month ago
We're really sorry to see this. We've looked into your order and it appears you haven't had the chance to get in touch with us yet. After checking the tracking, it's clear your parcel has unfortunately been damaged in transit. We've already arranged a replacement for you, which should be with you within the next 3–5 working days. We hope it arrives soon so you can finally enjoy your box. If you need anything else in the meantime, please don't hesitate to contact our Membership Team, we're always happy to help. Kind Regards, Sophie Memberships Executive
Posted 3 weeks ago
Superb gin and wonderful pairing suggestion
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Posted 1 month ago
I would like just a nice plain rum without the spice as I like to add what I like to the rum
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Posted 1 month ago
The Curious Drinker is rated 4.7 based on 6,731 reviews