The Curious Drinker Reviews

Name: The Curious Drinker
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.74

4.7 Rating 6,685 Reviews

94 %

of reviewers recommend The Curious Drinker

Company Reviews

Metrics

Info

4.7

Based on 6,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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The Curious Drinker 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only ordered a taster box and found I'd unwittingly signed up to a subscription. Had to telephone to end the subscription as there is no facility to do this online. Had to be fairly persistent on the phone to get the agent to end the subscription. Why does everything have to be a subscription now?”

Helpful Report

Posted 4 days ago

“Craft Gin Club. First container is two bottles of Spiced Gin?? Sweeties nice, multi seed pretzels tasteless.”

Helpful Report

Posted 1 week ago

“The club itself is great but you MUST improve the way people cancel regular subscription as I'm sure how you're making it so difficult is illegal. We really liked the free box but couldn't commit to the high cost going forward. It was simply too expensive. Trying to cancel was a nightmare and has put me off for life. Your 1star ratings on Trustpilot show there are many, many people saying the same thing and it isn't fair on your staff who seem to be excellent - especially Esme.”

Helpful Report

Posted 1 week ago

“The original concept was brilliant and I eagerly subscribed to it. It has, however, lost some of its shine since the CVA came into force and my money has disappeared. Not too sure at the moment that I will resubscribe now I no longer get my 'free' box.”

Helpful Report

Posted 1 week ago

“I am mostly pleased with the contents in the box, the gins are great. However I do have issues with the delivery service provided.”

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Posted 1 month ago

“Still fun to get a new gin to try every 2 months in our case but worring what I'm reading as both a Shareholder and a Bond holder. If peopledon't see the big picture and cancel subscriptions it could quickly go even more pear shaped.”

Helpful Report

Posted 1 month ago

“I only signed up for the free trial box, but was very disappointed with it. You were clearly clearing out old Christmas stock as the crisps were only just in date (in Christmas packing) as were the popcorn! A taster of a cocktail that needs rum and there was no rum. Overall not impressed. Cancelled my membership”

Helpful Report

Posted 1 month ago

“Difficult to cancel or amend the subscription, which doesn't make it so appealing :-(”

Helpful Report

Posted 2 months ago

“Love the gin wish the mixers were a bit different not all soda water all the time so fed up with soda water wish for some differnt flavourings to make it brighter and more enjoyable and a few differnt snacks wish we could select a few snacks of our choice”

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Posted 3 months ago

“Not had any rum nor do I want any. Gin promised for 1st January arrived over a week later”

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Posted 4 months ago

“The gins offered in the club are varied and arrive really well packaged. I do find the cost quite high and would appreciate the ability to have a monthly or bi-monthly box offered that just provides the gin, with nothing else. At the moment the choices are either a box with the gin and just tonics, or a box with the gin, nibbles and tonics, both cost £47. I would rather forgo the extras and just have the gin at a lower cost. My other comment would be that yes you can change your subscription at any time between monthly and bi- monthly, but the option to just skip your next delivery would be good. Other than these quibbles the gins offered are of good quality from independant craft gincompanies, which is great.”

Helpful Report

Posted 5 months ago

“Good products but not sure if worth the amount of money that the box costs, especially when some items in the box aren't suitable for my dietary restrictions”

Helpful Report

Posted 9 months ago

Hi Wendy, we're sorry to hear that you weren't able to enjoy all the contents of our boxes! Whilst we do post our dietary guidance for our boxes prior to the dispatch of the monthly boxes, we understand that not being able to enjoy a box to its fullest can be extremely frustrating. We will be sure to take on this feedback in the future, hopefully we can be more allergen aware when making our future boxes so that everyone can enjoy them. Kind regards, Chaney Customer Service Team Member

Posted 8 months ago

“Expensive for what is included”

Helpful Report

Posted 9 months ago

“I have been a gold member of craft Gin club for 2 years I really enjoyed receiving the Gin box every 2 months, trying lots of different Gins, mixers, cocktail recipes, snacks and more. Over the two years of membership in invited quite a few points, just over 4300 points in total so just over £40 worth , I recently found out that I am expecting my first child and therefore couldn't afford to continue with my subscription as I won’t be drinking alcohol and no one else I know drinks Gin, I rang to cancel and was advised to use up my loyalty points as they would be lost if I cancelled then, I agreed and said I would call back when I had used my points. However I quickly realised in order for me to use my points I had to get vouchers that are only available to use if I spend a certain amount so to get and use a £20 voucher in needed to spend £100!! I found this extremely disappointing so for me to actually use my £40 worth of “locality points” I have to spend £160 which to be honest I thought was abit mad. Anyway I cancelled my subscription losing all the points I’ve incurred over the past two years I wasn’t prepared to spend another £80 just to use a £20 voucher.”

Helpful Report

Posted 9 months ago

Hi There, Thank you for taking the time to share your feedback, and firstly, congratulations on your exciting news! We completely understand your decision to pause your Craft Gin Club membership at this time and are sorry to hear that your experience with redeeming your loyalty points wasn’t as smooth as we would have hoped. We offer two types of rewards for our members. The first is money off vouchers, which are ideal for larger shop orders as they give you a discount on something you were already planning to purchase. The second is free product rewards, which work well for smaller orders. With these, you can choose a free item, such as one of our bundles, and only need to add a small purchase like a pack of tonics to your basket to redeem it. For members placing a high-value order, we usually recommend the money off option, but for low value spends the product reward can be a great way to use points without needing to spend a large amount. I’m sorry if this wasn’t explained clearly when you spoke to us, and I regret that it meant you weren’t able to use your points in a way that suited you best. Your comments have been shared with our team so that we can make sure the rewards system is explained more clearly in the future. We’d love to welcome you back when the time is right for you, and we’ll make sure you have all the guidance you need to get the best value from your points. In the meantime, we wish you all the very best for this exciting new chapter. Kind Regards, Sophie Memberships Executive

Posted 9 months ago

“It's ok as I have been unwell with mobility issues and had surgery on my leg so I have missed out on quite a few discounts. I asked for goodwill gesture but was told no”

Helpful Report

Posted 10 months ago

“Been with CGC for more than 5 years and it’s been great. Love the excitement of receiving my box and a different bottle of gin and snacks each time. Unfortunately due to rising costs in living I have reduced to bi monthly as it’s getting a little bit ‘samey’ and the price has gone up as well as lots of other monthly costs so can’t afford it as easily. I have more than 12K in rewards but to be honest it’s rubbish now as you can’t use towards your boxes and have to spend a lot to use so would rather now have the box each month for less and keep your points. Loyalty to long term customers not really recognised now. I am in the process of changing to rum box to mix it up a bit rather than cancel. It was a great delight during Covid as a monthly treat for which I was very grateful”

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Posted 10 months ago

“Not too sure, has been okay. But I’ve emailed regarding cancelling and they send out random emails and then don’t follow up or reply so I have about 6 emails and no answer..”

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Posted 1 year ago

“Sorry to say that the Christmas box just received is poor. I have been a member for years and it's always a bumper haul. A bag of crisps, small peanuts and a couple of chocolates is a very poor show.”

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Posted 1 year ago

“So frustrating to wait for your orders. I have been a member on and off now over 5 years. I haven't learned.”

Helpful Report

Posted 1 year ago

Hi There, Thank you for your feedback, and we’re really sorry to hear about your frustration with the wait for your orders. We completely understand how disappointing delays can be, especially as a loyal member for over five years. Please do drop us an email at members@craftginclub.co.uk so we can help! Kind regards, Yasmine Customer Service Team Leader

Posted 1 year ago

“I also setcforcactarer box, not realising I was signing up for subscription. It was OK for a short while. But due to ill health I was advised to give up alcohol. But I've seen all the problems, people are having with truing yo cancel the subscription. I will inform my bank this company don't have my permission to take money from my account. And if it means blocking my card I will. So let's see what happens when I try to cancel this subscription. By tgecwsy I have no complaints about the gin and treats I have received. But I'm taking my GPS medical advice”

Helpful Report

Posted 1 year ago

The Curious Drinker is rated 4.7 based on 6,685 reviews