The Curious Drinker Reviews

Name: The Curious Drinker
Address: Alpha House, 100 Borough High Street, London, City of London
Rating: 4.71

4.7 Rating 6,779 Reviews

94 %

of reviewers recommend The Curious Drinker

Company Reviews

Metrics

Info

4.7

Based on 6,779 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Alpha House, 100 Borough High Street,
London
City of London
SE1 1LB

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The Curious Drinker 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It hasn’t turned up, and can’t get through to let anyone know”

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Posted 1 week ago

“I never received my box. Was ent twice and never received it.”

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Posted 2 weeks ago

“Tester box never appeared. Unsubscribed, or tried to, from the Monthly subscription. Thought I'd unsubscribed from getting emails...”

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Posted 2 weeks ago

“You said you were getting my box ready on the 23rd September so where is it ?”

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Posted 2 weeks ago

“Delivery was shambolick. I had to organise re-delivery myself and want to cancel my subscrription.”

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Posted 2 weeks ago

“I ordered a rum box ages ago which actually never turned up so not a great experience!”

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Posted 2 weeks ago

“Was damaged in transit so didn't receive”

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Posted 3 weeks ago

“I have not received my box or any notification that it has been shipped. I did not order this.”

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Posted 3 weeks ago

“For some ewason i have 2 accounts, i have been trying to delete one for some time now, could you please do this with the utmost urgency?”

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Posted 1 month ago

“I wish I could review the products but sadly it's now been 4 weeks since placing my order and I still haven't received them. First two deliveries were messed up by Evri with no communication until I chased it up. The second attempt at a delivery was due two weeks ago and I advised CD on August 20th that it wasn't coming. Requested a replacement within a couple of days but a week later nothing had happened and I was asked again if I wanted a replacement. By that time I had had enough and said I did still want the items but if CD wasn't going to send them to me, could I at least have my money reimbursed. Was assured that the replacement items would be sent. That was a week ago and as far as I can tell, that still hasn't happened - still no notifications received and no update showing in Shop. Customer service has been very frustrating: each time I've reported that a delivery hasn't arrived, I've been asked to get back in touch if it still hasn't arrived a couple of days later. CD doesn't seem to have any concept of following up missing orders that are reported by customers to ensure they arrive. Plus I've received the same standard responses to issues where they clearly haven't been read properly on multiple occasions. Overall, extremely disappointing. My initial reason for cancelling the subscription was due to them using Evri for deliveries but aside from that, I would have cancelled following this experience with CD. When I did call to cancel, I was told that CD can't be held responsible for issues with Evri, which I don't understand: if you can't rely on a company to deliver your products, why would you contract them.”

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Posted 1 month ago

“Have tried on numerous occasions to withdraw my subscription and they just keep sending.”

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Posted 1 month ago

“2 failed deliveries and still waiting for it to be delivered”

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Posted 1 month ago

“crap total waste of time”

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Posted 1 month ago

“I dont know what your products are like as I still haven't received them. Ordered on 17.08.26”

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Posted 1 month ago

“Terrible tricked into a subscription”

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Posted 1 month ago

“Scam - don’t waste your money”

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Posted 1 month ago

“Still haven’t received - can only call and cancel.”

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Posted 1 month ago

“No option for gluten free only snacks.”

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Posted 1 month ago

“I haven’t been able to taste my gin yet, as I still haven’t received my order. This was placed 12th July. It is now 3rd August. I will update me review once I receive my order…if it arrives.”

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Posted 2 months ago

Hi Naomi, We're really sorry to see this. We've looked into your order and it appears you haven't had the chance to get in touch with us yet. After checking the tracking, it's clear your parcel has unfortunately been lost in transit. We've already arranged a replacement for you, which should be with you within the next 3–5 working days. We hope it arrives soon so you can finally enjoy your box. If you need anything else in the meantime, please don't hesitate to contact our Membership Team, we're always happy to help. Kind Regards, James Memberships Executive

Posted 2 months ago

“Please confirm if a box has been sent to me as the original tester box ended up in a neighbours shed when it was delivered ! I only received it weeks later . Paid £37 from my account on 24th July and was too late to cancel the order . Please advise”

Helpful Report

Posted 2 months ago

Hi Murdo, Thanks for your review. We've had a look at your account and can confirm that your full-size box has been processed. As we're a subscription service, once the monthly deadline has passed and payments have been taken on the 23rd, we're unable to cancel that month's box as it has already entered our fulfilment process. We can also see that you signed up to an introductory offer, which included a free taster box followed by a discounted full-size box at £37 (our standard monthly boxes are £47). If you no longer wish to keep the box once it arrives, you're more than welcome to return it for a refund. Please get in touch with our Membership Team at members@thecuriousdrinker.com, and we'll be happy to talk you through our simple returns process. Kind Regards, Sophie Memberships Executive

Posted 2 months ago

The Curious Drinker is rated 4.7 based on 6,779 reviews