The Curious Drinker Reviews

Name: The Curious Drinker
Address: Alpha House, 100 Borough High Street, London, City of London
Rating: 4.71

4.7 Rating 6,779 Reviews

94 %

of reviewers recommend The Curious Drinker

Company Reviews

Metrics

Info

4.7

Based on 6,779 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Alpha House, 100 Borough High Street,
London
City of London
SE1 1LB

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The Curious Drinker 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought this product for my wife's chirstmas present she loves it can't wait for it to arrive every month thank you”

Helpful Report

Posted 5 months ago

“I am mostly pleased with the contents in the box, the gins are great. However I do have issues with the delivery service provided.”

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Posted 5 months ago

“What rum box? I never got it, nore do I what one”

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Posted 5 months ago

Hiya John, Apologies for the confusion here! We can see that you have signed up for a membership with us following the purchase of your Gin taster box, if you would like any help closing or editing this membership please contact us at members@craftginclub.co.uk and we can guide you through the simple stops to action any changes you would like made against your membership. Kind regards, Chaney Customer Service Executive

Posted 5 months ago

“Ordered and not disappointed arrived when told well packed quality good will order again”

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Posted 5 months ago

“I love all the of snacks, very tasty, and some excellent mixer’s.”

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Posted 5 months ago

“Absolutely love receiving my box with the lovely artisan gin and all the extra goodies , it feels like my birthday every other month !!”

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Posted 5 months ago

“i look forward to receiving my craft gin club box every three months. The gins are always great,the bottles are stunning and I love reading about the distillery that they are from. Always thoughtfully crafted and I love making the perfect G&T and the cocktail.”

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Posted 5 months ago

“Still fun to get a new gin to try every 2 months in our case but worring what I'm reading as both a Shareholder and a Bond holder. If peopledon't see the big picture and cancel subscriptions it could quickly go even more pear shaped.”

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Posted 5 months ago

“I absolutely love receiving my craft gin club box,”

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Posted 5 months ago

“Can’t rate my delivery because I have not received it despite the money being taken from my account 😡”

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Posted 5 months ago

Hiya Ian, We're sorry to hear about the frustration you have had regarding your delivery and would like to apologise for the gap between payment and delivery! As we are a relatively small company all deliveries have to be processed manually from our end and as we are sending out such a large amount of boxes this leads to said gap. We will of course take into account your feedback regarding this delay and will try and reduce it in the future. In the meantime, we hope that you have received your box and have gotten the chance to enjoy it, if there is every anything else you would like help with please don't hesitate to contact us at members@craftginclub.co.uk Kind regards, Chaney Customer Service Executive

Posted 5 months ago

“I can’t cancel without calling which is insane and I can’t get through to anyone. Also the sample box I ordered smashed so half of it I can’t use it, it’s mashed inside the bubble wrap.”

Helpful Report

Posted 5 months ago

Hiya Martine, We're sorry to hear about the frustration that you have been experiencing trying to close your account as well as receive your initial taster box. If you would like to contact us at members@craftginclub.co.uk with some photos of the damage done as well as your cancellation request we can help get a replacement and cancellation sorted for you asap! Kind regards, Chaney Customer Service Executive

Posted 5 months ago

“Never delivered product, contacted customer service, told it was on the way. Never left them. Just poor”

Helpful Report

Posted 5 months ago

Hiya, I'm sorry to hear about hassle you have experienced receiving your product. I've just had a quick check and can see that your query was resolved via our wonderful customer service team at members@craftginclub.co.uk, however I will be sure to pass along your delivery experience to our warehouse and packing team so that we can prevent issues such as this from happening again in the future. If you would ever like to rejoin or have another go at receiving one of our boxes please let us know at members@craftginclub.co.uk and we would be more than happy to help. Kind regards, Andy Customer Service Executive

Posted 5 months ago

“Signed me up to a subscription without my knowledge then refused to refund the payment taken”

Helpful Report

Posted 5 months ago

Hi Courtney, I'm sorry to hear about your disappointment regarding your subscription and our response to the issues you experienced. Whilst we do try and make the fact that you are actively signing up for a subscription with us rather than purchasing a one-off box clear, I understand that this can always be improved so I will pass along your feedback to the appropriate teams. Regarding your box, unfortunately, as we have to manually process so many orders at the same time it is extremely difficult to stop these orders from being sent out. If you would like any help returning your box to us to receive a refund please contact us at members@craftginclub.co.uk and we can guide you through our returns process. Kind regards, Andy Customer Service Executive

Posted 5 months ago

“Very nice little package of rum and mixers also with snacks it would make an excellent gift 👌”

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Posted 5 months ago

“Signed up for a special mini box which arrived fairly quickly. Unfortunately the contents of the box were not the right ingredients to match the recipe card so couldn’t use it Looks like good quality though just a shame I can’t use them”

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Posted 5 months ago

Hi Julie, I'm sorry to hear about your disappointment regarding the contents of the taster box you received! If you could please contact us at members@craftginclub.co.uk we would be more than happy to pass along the correct cocktail guide for you. Our apologies for any confusion this has caused, hopefully we can resolve this in a satisfactory manner for you. Kind regards, Andy Customer Service Executive

Posted 5 months ago

“Its was a lovely range of options, I tried stuff id never had before”

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Posted 5 months ago

“I’ve been a member for over 5 years and love in individuality of each gin and gin box. My husband now subscribes to the rum box too. You can postpone a box easily if you don’t want a box that month and if a delivery doesn’t quite go as planned due to the carrier, Customer Services have always looked in to it straight away and put it right.”

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Posted 5 months ago

“I only signed up for the free trial box, but was very disappointed with it. You were clearly clearing out old Christmas stock as the crisps were only just in date (in Christmas packing) as were the popcorn! A taster of a cocktail that needs rum and there was no rum. Overall not impressed. Cancelled my membership”

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Posted 5 months ago

“Fantastic service very please”

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Posted 5 months ago

“Fabulous Club. Lovely Gin for Gifting or Drinking. Beautiful unusual bottles too.”

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Posted 5 months ago

The Curious Drinker is rated 4.7 based on 6,779 reviews