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The Curious Drinker Reviews

4.7 Rating 6,684 Reviews
94 %
of reviewers recommend The Curious Drinker
4.7
Based on 6,684 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Read The Curious Drinker Reviews

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

Write Your review

Great boxes perfect to share with friends 😀
Helpful Report
Posted 1 day ago
Love it all trimmings with it service amazing well packed
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Posted 1 day ago
Not many that I like....so I won't bother again...
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Posted 1 day ago
They like to soft talk the customers who wants to leave and get them to stay. Just beware of this before you sign up. One of the final straw for me to leave is to get a gin box came with a gin I previously had, and they cancelled the old reward scheme. When I finally decide to leave, I got so annoyed as it was so faff to leave.
Helpful Report
Posted 1 day ago
The Gin Box was excellent as a one off purchase in my opinion. I do not drink gin on a regular basis to make it a subscription. I didn't want to get in the Gym Subscription situation where I would forget to cancel the subscription and a box would turn up at the door. As a one off purchase as I have said 5 ⭐s
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Posted 1 day ago
I brought this product for my wife's chirstmas present she loves it can't wait for it to arrive every month thank you
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Posted 1 week ago
I am mostly pleased with the contents in the box, the gins are great. However I do have issues with the delivery service provided.
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Posted 4 weeks ago
What rum box? I never got it, nore do I what one
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Posted 1 month ago
Hiya John, Apologies for the confusion here! We can see that you have signed up for a membership with us following the purchase of your Gin taster box, if you would like any help closing or editing this membership please contact us at members@craftginclub.co.uk and we can guide you through the simple stops to action any changes you would like made against your membership. Kind regards, Chaney Customer Service Executive
Posted 2 weeks ago
Ordered and not disappointed arrived when told well packed quality good will order again
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Posted 1 month ago
I love all the of snacks, very tasty, and some excellent mixer’s.
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Posted 1 month ago
Absolutely love receiving my box with the lovely artisan gin and all the extra goodies , it feels like my birthday every other month !!
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Posted 1 month ago
i look forward to receiving my craft gin club box every three months. The gins are always great,the bottles are stunning and I love reading about the distillery that they are from. Always thoughtfully crafted and I love making the perfect G&T and the cocktail.
Helpful Report
Posted 1 month ago
Still fun to get a new gin to try every 2 months in our case but worring what I'm reading as both a Shareholder and a Bond holder. If peopledon't see the big picture and cancel subscriptions it could quickly go even more pear shaped.
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Posted 1 month ago
I absolutely love receiving my craft gin club box,
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Posted 1 month ago
Can’t rate my delivery because I have not received it despite the money being taken from my account 😡
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Posted 1 month ago
Hiya Ian, We're sorry to hear about the frustration you have had regarding your delivery and would like to apologise for the gap between payment and delivery! As we are a relatively small company all deliveries have to be processed manually from our end and as we are sending out such a large amount of boxes this leads to said gap. We will of course take into account your feedback regarding this delay and will try and reduce it in the future. In the meantime, we hope that you have received your box and have gotten the chance to enjoy it, if there is every anything else you would like help with please don't hesitate to contact us at members@craftginclub.co.uk Kind regards, Chaney Customer Service Executive
Posted 2 weeks ago
I can’t cancel without calling which is insane and I can’t get through to anyone. Also the sample box I ordered smashed so half of it I can’t use it, it’s mashed inside the bubble wrap.
Helpful Report
Posted 1 month ago
Hiya Martine, We're sorry to hear about the frustration that you have been experiencing trying to close your account as well as receive your initial taster box. If you would like to contact us at members@craftginclub.co.uk with some photos of the damage done as well as your cancellation request we can help get a replacement and cancellation sorted for you asap! Kind regards, Chaney Customer Service Executive
Posted 2 weeks ago
Never delivered product, contacted customer service, told it was on the way. Never left them. Just poor
Helpful Report
Posted 1 month ago
Hiya, I'm sorry to hear about hassle you have experienced receiving your product. I've just had a quick check and can see that your query was resolved via our wonderful customer service team at members@craftginclub.co.uk, however I will be sure to pass along your delivery experience to our warehouse and packing team so that we can prevent issues such as this from happening again in the future. If you would ever like to rejoin or have another go at receiving one of our boxes please let us know at members@craftginclub.co.uk and we would be more than happy to help. Kind regards, Andy Customer Service Executive
Posted 2 weeks ago
Signed me up to a subscription without my knowledge then refused to refund the payment taken
Helpful Report
Posted 1 month ago
Hi Courtney, I'm sorry to hear about your disappointment regarding your subscription and our response to the issues you experienced. Whilst we do try and make the fact that you are actively signing up for a subscription with us rather than purchasing a one-off box clear, I understand that this can always be improved so I will pass along your feedback to the appropriate teams. Regarding your box, unfortunately, as we have to manually process so many orders at the same time it is extremely difficult to stop these orders from being sent out. If you would like any help returning your box to us to receive a refund please contact us at members@craftginclub.co.uk and we can guide you through our returns process. Kind regards, Andy Customer Service Executive
Posted 2 weeks ago
Very nice little package of rum and mixers also with snacks it would make an excellent gift 👌
Helpful Report
Posted 1 month ago
Signed up for a special mini box which arrived fairly quickly. Unfortunately the contents of the box were not the right ingredients to match the recipe card so couldn’t use it Looks like good quality though just a shame I can’t use them
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Posted 1 month ago
Hi Julie, I'm sorry to hear about your disappointment regarding the contents of the taster box you received! If you could please contact us at members@craftginclub.co.uk we would be more than happy to pass along the correct cocktail guide for you. Our apologies for any confusion this has caused, hopefully we can resolve this in a satisfactory manner for you. Kind regards, Andy Customer Service Executive
Posted 2 weeks ago
The Curious Drinker is rated 4.7 based on 6,684 reviews