The Curious Drinker Reviews

Name: The Curious Drinker
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.73

4.7 Rating 6,709 Reviews

94 %

of reviewers recommend The Curious Drinker

Company Reviews

Metrics

Info

4.7

Based on 6,709 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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The Curious Drinker 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t cancel without calling which is insane and I can’t get through to anyone. Also the sample box I ordered smashed so half of it I can’t use it, it’s mashed inside the bubble wrap.”

Helpful Report

Posted 2 months ago

Hiya Martine, We're sorry to hear about the frustration that you have been experiencing trying to close your account as well as receive your initial taster box. If you would like to contact us at members@craftginclub.co.uk with some photos of the damage done as well as your cancellation request we can help get a replacement and cancellation sorted for you asap! Kind regards, Chaney Customer Service Executive

Posted 1 month ago

“Never delivered product, contacted customer service, told it was on the way. Never left them. Just poor”

Helpful Report

Posted 2 months ago

Hiya, I'm sorry to hear about hassle you have experienced receiving your product. I've just had a quick check and can see that your query was resolved via our wonderful customer service team at members@craftginclub.co.uk, however I will be sure to pass along your delivery experience to our warehouse and packing team so that we can prevent issues such as this from happening again in the future. If you would ever like to rejoin or have another go at receiving one of our boxes please let us know at members@craftginclub.co.uk and we would be more than happy to help. Kind regards, Andy Customer Service Executive

Posted 1 month ago

“Signed me up to a subscription without my knowledge then refused to refund the payment taken”

Helpful Report

Posted 2 months ago

Hi Courtney, I'm sorry to hear about your disappointment regarding your subscription and our response to the issues you experienced. Whilst we do try and make the fact that you are actively signing up for a subscription with us rather than purchasing a one-off box clear, I understand that this can always be improved so I will pass along your feedback to the appropriate teams. Regarding your box, unfortunately, as we have to manually process so many orders at the same time it is extremely difficult to stop these orders from being sent out. If you would like any help returning your box to us to receive a refund please contact us at members@craftginclub.co.uk and we can guide you through our returns process. Kind regards, Andy Customer Service Executive

Posted 1 month ago

“Very nice little package of rum and mixers also with snacks it would make an excellent gift 👌”

Helpful Report

Posted 2 months ago

“Signed up for a special mini box which arrived fairly quickly. Unfortunately the contents of the box were not the right ingredients to match the recipe card so couldn’t use it Looks like good quality though just a shame I can’t use them”

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Posted 2 months ago

Hi Julie, I'm sorry to hear about your disappointment regarding the contents of the taster box you received! If you could please contact us at members@craftginclub.co.uk we would be more than happy to pass along the correct cocktail guide for you. Our apologies for any confusion this has caused, hopefully we can resolve this in a satisfactory manner for you. Kind regards, Andy Customer Service Executive

Posted 1 month ago

“Its was a lovely range of options, I tried stuff id never had before”

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Posted 2 months ago

“I’ve been a member for over 5 years and love in individuality of each gin and gin box. My husband now subscribes to the rum box too. You can postpone a box easily if you don’t want a box that month and if a delivery doesn’t quite go as planned due to the carrier, Customer Services have always looked in to it straight away and put it right.”

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Posted 2 months ago

“I only signed up for the free trial box, but was very disappointed with it. You were clearly clearing out old Christmas stock as the crisps were only just in date (in Christmas packing) as were the popcorn! A taster of a cocktail that needs rum and there was no rum. Overall not impressed. Cancelled my membership”

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Posted 2 months ago

“Fantastic service very please”

Helpful Report

Posted 2 months ago

“Fabulous Club. Lovely Gin for Gifting or Drinking. Beautiful unusual bottles too.”

Helpful Report

Posted 2 months ago

“STILL awaiting my rum, not received any update as to when im getting it, not good at all!”

Helpful Report

Posted 2 months ago

Hiya Adam, Thank you for getting in touch with us regarding this issue. I am sorry that you experienced such a hassle on your first order with us but am glad to see that our wonderful customer service team were able to resolve this for you and have a replacement Rum box sent out to you. If you ever need any further help with your subscription or any future orders please let us know at members@craftginclub.co.uk and we would be more than happy to help you. Kind regards, Andy Customer Service Executive

Posted 1 month ago

“Received my order tried Rum for a change as my husband likes rum. I'm looking forward to my next gin order . The gin is always lovely to try a different one each time. The nibbles are a bonus.”

Helpful Report

Posted 2 months ago

“Absolutely love this subscription. I am much more adventurous with gin now following your simple instructions for cocktails. Keep up the good work, love it 😊”

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Posted 2 months ago

“Goods not ordered took payment bu never received item”

Helpful Report

Posted 3 months ago

Hi Roy, Thank you for your review. We’ve looked into this and can confirm that the order was successfully delivered and accepted on April 2nd, according to the tracking information. Our delivery window for April was between April 1st and April 7th, so this falls within the expected timeframe. As outlined in our terms, payments are taken on the 23rd of each month, with deliveries scheduled for the first week of the following month. If there's anything we can help with, please get in touch with us via members@craftginclub.co.uk! Kind Regards, Sophie Memberships Executive

Posted 3 months ago

“I have not signed up to this , yet you took money from my account. I was offered a free gift by Freddie’s Flowers which I accepted, it never arrived.”

Helpful Report

Posted 3 months ago

Hi Margaret, Thanks for your review, and I’m really sorry for the confusion and concern this has caused. I’ve taken a look at your account and can see that a subscription was set up on 2nd March. It doesn’t look like we’ve heard from you since then to let us know anything was wrong, but please don’t worry, we’re here to help get this sorted. I’ve checked on the missing free gift you mentioned and have arranged for a replacement to be sent out to you. Thanks for bringing this to our attention, and again, I’m sorry for the inconvenience caused. Kind Regards, Sophie Memberships Executive

Posted 3 months ago

“Great tit bits too”

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Posted 3 months ago

“These gin boxes are always amazing. So much so we always order the booster boxes too. It’s a fun experience opening the box with my friend to see what’s inside.”

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Posted 3 months ago

“My gin and mixers went well together but find them abit expensive”

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Posted 3 months ago

“Recently changed to gin and tonic box, simply because we don't eat many snacks! This subscription allows us to taste lots of different gins that you don't find in the supermarkets, but are absolutely delicious. The intermittent sales allow us to stock up on favourites or try other new tipples. Thank you.”

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Posted 3 months ago

“Once I actually got what I ordered the margarita kit was really great”

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Posted 3 months ago

The Curious Drinker is rated 4.7 based on 6,709 reviews