The Van Insurer Reviews

Name: The Van Insurer
Rating: 4.59

4.6 Rating 2,041 Reviews

93 %

of reviewers recommend The Van Insurer

4.6

Based on 2,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

The Van Insurer 5 star review on 20th April 2022

Gregory

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid £330.35 for van insurance. They cancelled my insurance due to apparently undisclosed facts. Namely I had misled them about my annual mileage. Even though I told them I was now retired and my mileage would be 5 to 6 thousand. When they checked my previous annual mileage while I was working and using my van on a daily basis so the mileage was more than double . That was the excuse to cancel my insurance. Now causing me extreme problems to get insurance. I paid over £330 and they returned me £222.56. All for about three weeks insurance.”

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Posted 3 years ago

“Worst insurer I have been with”

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Posted 3 years ago

“The worse company I have ever dealt with”

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Posted 3 years ago

“Give u a price online then change it when you phone them up”

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Posted 3 years ago

“Absolutely shambolic was quoted a price then when I went to take out the policy was told it would be more and the call handlers attitude was cheeky and rude I would not recommend”

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Posted 3 years ago

“very poor communication.”

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Posted 3 years ago

“Complete con artists stay clear”

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Posted 3 years ago

“Never again”

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Posted 3 years ago

“The van insurer was the worst insurance broker I have ever used, they tried ripping me off more than once I strongly advise not to use this company!!!”

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Posted 3 years ago

“The price was good and tge online service was okay but tge follow up phone call was horrendous”

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Posted 3 years ago

“This company The Van Insurer is deceitful and dishonest to the point of being crooked. They emailed me to offer me "cheaper" insurance "based on last year's details" (which have not changed) and now the insurer (One Call Insurance) has fined me for "Misinterpreted Information" which makes the insurance more expensive. Don't get screwed over like I did. Do not use this broker or their insurers which seem to be in on the scam.”

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Posted 4 years ago

“stop asking for reviews... if the industry was more honest to its customers (the people who fund them) there would be no need for you to even exist... you did not give me a share of ur commision, and you did not negotiate on my behalf or set up any of the policy so as far as im concerned u are using people requirements to make profit.”

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Posted 4 years ago

“Ring me if you want the truth. 07933787777”

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Posted 4 years ago

“Please do not fall into the trap of using this company. They are cheap for a reason and as the old saying goes, you get what you pay for! After you have purchased a policy They phone you to try and inflate the cost of your policy. They try every trick in the book to get more money from you and charge a £75 cancellation fee without even setting the policy up! No jokes! Reported to the financial ombudsman and a claim filed with the bank.”

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Posted 4 years ago

“Very expensive”

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Posted 4 years ago

“Input all my details including a previous crash got a quote and paid for insurance to then have it cancelled as the comparison site had taken of my claim on my quote! Make sure you read it all before you commit to an insurer! This has now resulted in me having a cancelled policy”

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Posted 4 years ago

“Failure to recognise ref number issued with quote so you could not be contacted, still waiting to receive refund of deposit from Close Brothers when after cancellation under 14 day cooling off period”

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Posted 4 years ago

“Complex. Web site confusing. No clarity. Constantly asking for info which have been sent.”

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Posted 4 years ago

“Very expensive”

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Posted 4 years ago

“Avoid this scams!”

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Posted 4 years ago

The Van Insurer is rated 4.6 based on 2,041 reviews