The Van Insurer Reviews

4.64 Rating 1,597 Reviews
94 %
of reviewers recommend The Van Insurer
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Anonymous  // 01/01/2019
When you fill in the questions you ask which you say are mandatory, the companies don't read them right, I asked for emails only within seconds of sending asking for quotes I received approx 9 phone calls from all over the country trying to sell you a policy this goes on for about 4 days, not Impressed hence the rating
Posted 5 months ago
Hi, yes, I find your site very good... however... your number that you say to call you on if we fid a cheaper price and you will beat it does not allow us to talk to you ... it took me to a broker!! That is not good... it is misleading advertising. I really wanted to speak to someone as I found a cheaper deal on YOUR site the day following purchasing a policy!
Posted 7 months ago
Way too expensive so went elsewhere , you would think that a company specialising in vans would be competitive .
Posted 1 year ago
Easy to get on board but you try and contact when required I waited three times over 35 minutes on hold
Posted 1 year ago
Not the best customer service by far waited for return phone call which never came.
Posted 1 year ago
Posted 1 year ago
The comparison site is fine, the insurer you recommended is not!!
Posted 1 year ago
A competitive quote, but have not had the misfortune to claim, which is where the proof of the pudding is and performance best measured.
Posted 1 year ago
good service
Posted 1 year ago
Would have been v good but could not get the booking online and the cost went up over £100 on the phone.
Posted 2 years ago
you need to build a good deal for loyal costumers
Posted 3 years ago
it was excellent
Posted 3 years ago
Despite assurances to beat any quote, they couldn't?
Posted 3 years ago
Fairly straightforward, just as one would expect from a comparison site.
Posted 3 years ago
It did not make me happy, I was dissappointed
Posted 3 years ago
It didn't make me happy they are only there for the money.
Posted 3 years ago
Had a fairly good choice, but found cheaper with better cover so went there
Posted 4 years ago
Some of the insurance companies you use are cowboys specifically autonet
Posted 4 years ago
easy to use web site
Posted 4 years ago
Price will be good
Posted 4 years ago
The Van Insurer is rated 4.64 based on 1,597 reviews