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The Van Insurer Reviews

4.6 Rating 2,041 Reviews
93 %
of reviewers recommend The Van Insurer
4.6
Based on 2,041 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read The Van Insurer Reviews
I went through their process, and was very sure to click that I didn't want to be contacted by anyone else. I purposefully did not allow them to pass on my details. 15 minutes later, I had a call form someone at A-Plan, saying they can beat my quote, and that they got my details from The Van Insurer. Very poor service, and I won't use again.
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Posted 6 years ago
Disgusting attitude towards their customers and poor communication and don't know how to talk to you over the phone, fraudulent company who will cancel you're insurance and demand fees after AVOID!!!
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Posted 6 years ago
3 times the amount I got it for in the end.. rip off..
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Posted 6 years ago
Disgustingly overpriced quotations. Just a waste of time entering details with all quotes more than twice that of other sites.
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Posted 6 years ago
unsolicited spam e-mails who are you don't know don't care
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Posted 6 years ago
Worse Service Ever
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Posted 6 years ago
Could not renew my insurance with you as you refused to open my file as I could not recall my postcode even though you have insured me for the last year, this I found abserd and had to look else where for cover so minus five stars and get lost don't contact me again!
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Posted 6 years ago
You were double the price of the insurance I got in the end .
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Posted 6 years ago
What didn't go wrong they clean ripped my husband off with his business could not complete jobs , which none off it was our fault . The company "" Colin "" who was so rude and very uncompassionate , properly frusted from battleaxe wife at home very unprofessional would never advice anyone to join them
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Posted 7 years ago
Worst service I have ever experienced never use again
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Posted 7 years ago
To expensive
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Posted 7 years ago
I hate websites that force you to insert a title like Mr, and this site is one of those that force you to be called something you do not agree with. Drop down boxes that force one to insert a title should be scraped and allow your customers to be addressed the way they wish to NOT the way you force them to be addressed.
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Posted 7 years ago
Very expensive
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Posted 7 years ago
Poor for Big company name!!!😡😡😡
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Posted 7 years ago
easy to deal with and affordable premiums that good
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Posted 7 years ago
Complete mess up of insurance, wrong details sent on and nothing checked, resulted in £300 fine and 6 points on license from police.
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Posted 8 years ago
£200 more than anyone else
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Posted 8 years ago
Got phonecalls and they wouldn't take no for an answer ended up hanging up and booking the number. Will not use again.
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Posted 8 years ago
Very rude staff will not be using this service ever again! Appalling attitude towards customers.
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Posted 8 years ago
You were way too expensive
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Posted 8 years ago
The Van Insurer is rated 4.6 based on 2,041 reviews