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The Van Insurer Reviews

4.6 Rating 1,997 Reviews

94 %

of reviewers recommend The Van Insurer

Company Reviews

Product Reviews

4.6

Based on 1,997 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0870 225 8207

Email:

customer.services@theinsurers.co.uk

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The Van Insurer 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not renew my insurance with you as you refused to open my file as I could not recall my postcode even though you have insured me for the last year, this I found abserd and had to look else where for cover so minus five stars and get lost don't contact me again!”

Posted 5 years ago

“You were double the price of the insurance I got in the end .”

Posted 5 years ago

“What didn't go wrong they clean ripped my husband off with his business could not complete jobs , which none off it was our fault . The company "" Colin "" who was so rude and very uncompassionate , properly frusted from battleaxe wife at home very unprofessional would never advice anyone to join them”

Posted 5 years ago

“Worst service I have ever experienced never use again”

Posted 6 years ago

“To expensive”

Posted 6 years ago

“I hate websites that force you to insert a title like Mr, and this site is one of those that force you to be called something you do not agree with. Drop down boxes that force one to insert a title should be scraped and allow your customers to be addressed the way they wish to NOT the way you force them to be addressed.”

Posted 6 years ago

“Very expensive”

Posted 6 years ago

“Poor for Big company name!!!😡😡😡”

Posted 6 years ago

“easy to deal with and affordable premiums that good”

Posted 6 years ago

“Complete mess up of insurance, wrong details sent on and nothing checked, resulted in £300 fine and 6 points on license from police.”

Posted 6 years ago

“£200 more than anyone else”

Posted 6 years ago

“Got phonecalls and they wouldn't take no for an answer ended up hanging up and booking the number. Will not use again.”

Posted 7 years ago

“Very rude staff will not be using this service ever again! Appalling attitude towards customers.”

Posted 7 years ago

“You were way too expensive”

Posted 7 years ago

“Quoted me £1123 on via Direct Debit after speaking on phone & confirming the same details no change! Quoted me £1563 1hr wasted”

Posted 7 years ago

“I would not read too much into the reviews on here as I don't know who they have been dealing with. We have just had our policy cancelled after Footprint claimed we had not sent correct documentation, this had been sent via email, to which they have responded to. I have now had to cancel a week's worth of jobs to try and get this sorted out!! Disgraceful. Letters sent out, giving seven days to implement something, the letter arrives on the day it is due!! Don't go near them, bunch of cowboys!”

Posted 7 years ago

“Shocking. They lost my documents I sent to them twice so had to keep re-sending every couple of days getting emails in big red letters threatening to stop my insurance. Then get a email saying that I had given them wrong details of when I got my license which I know I gave them the correct details. So obviously the broker had taken the year of my license and not checked the date that mistake added an extra £170 which I had a week to pay or my insurance would be cancelled. DO NOT USE THEY ARE MICKY MOUSE”

Posted 7 years ago

“wont use this site again !!!!!!!!!!!!!”

Posted 8 years ago

“5 different quotes that all varied massively when contacting the insurance company”

Posted 8 years ago

“Pathetic not one quoted price was as quoted then spent the next month inundate d with calls emails offering better qotes”

Posted 8 years ago

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The Van Insurer is rated 4.6 based on 1,997 reviews