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The Van Insurer Reviews

4.6 Rating 2,033 Reviews
93 %
of reviewers recommend The Van Insurer
4.6
Based on 2,033 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read The Van Insurer Reviews
Easy to use and understand, very quick and effective
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Posted 10 years ago
very good service very professional just what I needed thanks
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Posted 10 years ago
I am happy with The Van Insurer, the staff were friendly and helpful. My only issue was that they contacted me and told me they could offer me a reduced quotation because they were 'quiet' that day and wanted my business however I was then informed the reduced quote was conditional to me producing written confirmation of my no claims details. This is proving difficult to attain and I am continually being sent texts requesting this document. I would much rather they offered the reduced rate because as they said 'they were quiet' that day not because they were taking my personal 'no claims' into account.
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Posted 10 years ago
the information was helpful and accurate, however you should have a rating system for the insurance brokers you provide. I chose Autonet Insurance and quite frankly they are bordering on illegal. Your information is accurate to a point, only hampered by the semi skilled call centre bucket shops like Autonet that masquerade as insurance companies.
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Posted 10 years ago
Only problem is not covered too drive another vehicle on full comp insurance wen I always have done before
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Posted 10 years ago
A good, speedy service slightly spoilt by much too many reminders bordering on threats regarding what would happen if I didn't send in evidence of my no claims discount. All sorted in the end but I had to contact you a few times to check that all was well.
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Posted 10 years ago
Quick,efficient and competitive.Pleased so far.
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Posted 10 years ago
I got a very good price and every thing was quick and easy, excellent
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Posted 10 years ago
Overall good however, my experience is not over. A month later and all the information requested being supplied, the company is now charging me another £100 for "an adjustment". I will now have to ring a call centre to find out what is going on with my insurance. This far from a pleasant experience!
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Posted 10 years ago
The website, and service provided by, the Van Insurer was very good.
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Posted 10 years ago
Quick and easy comparison, helpful and efficient. Although im paying slightly more at the moment than i hoped would recommend. Thankyou
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Posted 10 years ago
I found this site quick and easy to use. Unlike other comarison sites I've used in the past the cheapest quote was prity much the same I actualy paid. In the past when using sites like this I found the prices the sites gave to me never came near what the insurer actualy charged so I was plesantly surprised when that wasn't the case with your site. Thank you!
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Posted 10 years ago
Clear, easy to use and provided good value.
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Posted 10 years ago
Hi , I was elated at your first quote of 117 g b p , I could not believe my eyes,,so immediately decided your a magic bunch and will save me a fortune, but trying to accept the quote online, i received " sorry , there has been an error, phone this number . Upon doing this I found the quote was a more likely figure of 150 gbp , a big difference, which really did annoy me, once i see a figure I expect that figure, even the text to my phone quoted the 117 gbp price , but still it was far cheaper than the next quote , so obviously I had to go with it . I am still pleased with your efforts so give you a good star, had you stuck to the original price quoted you would have got VG cheers
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Posted 10 years ago
easy,quick,efficient.you asaked!
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Posted 10 years ago
Good fast communication, good price too!
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Posted 10 years ago
So far, so good. Easy to set up, and easy to get in touch with. I have only just started my insurance with you, I hope it never happens, but if I do have to make a claim I will be able to write a fuller review.
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Posted 10 years ago
ok
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Posted 10 years ago
The options on the site were easy to understand.
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Posted 10 years ago
fast easy competitive good value
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Posted 10 years ago
The Van Insurer is rated 4.6 based on 2,033 reviews