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Stone & Garden Direct Reviews

4.6 Rating 919 Reviews

91 %

of reviewers recommend Stone & Garden Direct

Company Reviews

Product Reviews

4.6

Based on 919 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 9th May 2024

Jennifer Highcock

Stone & Garden Direct 5 star review on 20th April 2024

Stone & Garden Direct 5 star review on 20th April 2024

Stone & Garden Direct 5 star review on 18th April 2024

Stone & Garden Direct 5 star review on 1st September 2023

Stone & Garden Direct 5 star review on 1st September 2023

Stone & Garden Direct 5 star review on 13th August 2023

78

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to phone before making my first order. The person I spoke to was really friendly and informative. The delivery arrived quickly and the ordering process was very easy. Communication on the day of the delivery was excellent. We then had to order a second batch and they arrived a day early. The delivery driver was also great - jolly and also careful to ensure the driveway was easy to access alongside the bags.. The pebbles are absolutely beautiful and excellent value for money. I'd definitely use the company again. Thank you!”

Posted 11 months ago

Thank you for taking the time to leave such a great review about your order! We love being able to help on the phone and answer any questions before you commit to a big bag of gravel! 😃 The 5 stars are definitely appreciated!

Posted 10 months ago

“Excellent service and product, quick and efficient the delivery driver was lovely! Kept up to date every step of the way, cannot fault this company will definitely use again”

Posted 11 months ago

Great to hear everything went well for you! Looking forward to receiving any orders in the future!

Posted 10 months ago

“Excellent Service & Product.”

Posted 11 months ago

Thank you for the 5 star review

Posted 10 months ago

“Very easy-to-use website. A good product too. The driver was very helpful about making contact and putting it in a convenient spot for us.”

Posted 11 months ago

Thank you for the 5 star review Robert, glad you were happy with everything!

Posted 10 months ago

“Quick reliable delivery. Stones look as advertised.”

Posted 11 months ago

Thank you for the 5 star review Alan!

Posted 10 months ago

“Cannot improve on an already excellent service. Thankyou”

Posted 11 months ago

What a lovely thing to say Christopher! Thank you! You know where to come for any future orders! 😃

Posted 10 months ago

“We purchased Cotswold 10mm stoned to create a seating area in our garden, they are a lovely colour and arrived exactly when we were told they would. The delivery driver was really helpful and placed the 850kg bags exactly where we needed them.”

Posted 11 months ago

Thank you for taking the time to leave us a review, we appreciate the 5 stars! 😃

Posted 10 months ago

“Excellent service and delivered to the spot I wanted. Thank you.”

Posted 11 months ago

Thank you for taking the time to leave a review Ron, glad you're happy with your order!

Posted 10 months ago

“Great company. Fast delivery and the gravel is beautiful”

Posted 11 months ago

Thank you for taking the time to leave a review Carl!

Posted 10 months ago

“Kept informed and great product.”

Posted 11 months ago

Thank you for the 5-star review Barbara!

Posted 10 months ago

“A totally seamless process from ordering to fast delivery with good communication throughout. An excellent company to buy from ay highly competitive prices, I recommend this company 100%”

Posted 11 months ago

WOW thank you Robert for such a lovely review! 😃 It's great to hear you were happy with everything from start to finish!!

Posted 10 months ago

“Great Service, quick efficient and they look few great. Would highly recommend”

Posted 11 months ago

Thank you for the 5-star review Shelley!

Posted 10 months ago

“Impressed with the product and delivered exactly when advised, so would definitely recommend and use again.”

Posted 11 months ago

Thanks for the great feedback, we look forward to receiving any future orders from yourself!

Posted 10 months ago

“I absolutely love my Scottish Pebbles & delivery was as I instructed.....perfect thank you so much .”

Posted 11 months ago

Thank you Jillian for taking the time to leave us a 5-star review!

Posted 10 months ago

“Really impressed. They came a day after they said but the tracking page updated advising there was a truck issue, so couldn’t be helped. The delivery driver was courteous, and did a great demonstration for a little boy of the truck. Stones are just what we were wanting too. Al good condition, will be coming back if we need more and happy to recommend.”

Posted 11 months ago

Thank you firstly for taking the time to leave us a lovely 5-star review and also thank you for your patience in waiting an extra day for your delivery due to vehicle issues at the depot. I will certainly pass on your feedback to get back to the driver 🙂

Posted 10 months ago

“Excellent service, communication & delivery. All round easy process. Would recommend.”

Posted 11 months ago

Thank you for taking the time to leave us a review!

Posted 10 months ago

“Excellent customer service with great products”

Posted 11 months ago

Thank you for the review Stuart!

Posted 10 months ago

“Great website, easy to use with clear guidance and descriptions. Great value for money as well.”

Posted 11 months ago

Thanks for the fab feedback Matthew! We look forward to receiving any future orders from yourself! 🙂

Posted 10 months ago

“Ordered online ...no problems delivered on time .will use again.”

Posted 11 months ago

Glad you were happy with everything Colin!

Posted 10 months ago

“Extremely happy with our purchase from the Stone & Garden company. Jacqui was a pleasure to deal with and resolved my delivery query very efficiently and our refund was paid promptly even though it was a bank holiday weekend! We will definitely order again. Thank you.”

Posted 11 months ago

Thanks Emma for taking the time to leave us a 5-star review, I'm grateful for your kind words about me! 🙂

Posted 10 months ago

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Stone & Garden Direct is rated 4.6 based on 919 reviews