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Stone & Garden Direct Reviews

4.6 Rating 926 Reviews

91 %

of reviewers recommend Stone & Garden Direct

Company Reviews

Product Reviews

4.6

Based on 926 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 9th May 2024

Jennifer Highcock

Stone & Garden Direct 5 star review on 20th April 2024

Stone & Garden Direct 5 star review on 20th April 2024

Stone & Garden Direct 5 star review on 18th April 2024

Stone & Garden Direct 5 star review on 1st September 2023

Stone & Garden Direct 5 star review on 1st September 2023

Stone & Garden Direct 5 star review on 13th August 2023

78

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online on the Saturday for delivery on Thursday. Really simple to order and quickly received email confirmation. Given a delivery slot on Thursday which wasn’t accurate but rang the courier company who were able to update us. On arrival the delivery guy was really helpful and moved the crate to where we asked. Opened and checked the contents for us before leaving. The actual stone we ordered, alpine blue, was perfect for what we wanted and we are really happy with it. Would recommend, no issues”

Posted 9 months ago

Thank you for taking the time to leave such a great review on your recent order! I'll make sure your feedback is passed onto the haulier for you! Thanks, Jacqui!

Posted 9 months ago

“I was kept updated on time of delivery and delivery driver was excellent in getting the bulk bag into my garden to facilitate moving of stones into the allocated space. Good quality of stones.”

Posted 9 months ago

Thanks for the review John, I'll pass on your feedback to the haulier for you!

Posted 9 months ago

“Very happy with my purchase they look stunning in the garden”

Posted 9 months ago

We're really glad you're happy with your order Michelle!

Posted 9 months ago

“We very happy, they look really nice. Thank you very much !”

Posted 9 months ago

Thanks Liljiana for taking the time to leave us a review on your recent order.

Posted 9 months ago

“The whole process was very smooth from placing the order to receiving the delivery of our bulk bag chippings. No issues at all with delivery. Great service.”

Posted 9 months ago

Thank you for taking the time to leave us a 5-star review!

Posted 9 months ago

“Nice and easy to deal with.”

Posted 9 months ago

Thank you for the review Tom!

Posted 9 months ago

“Good communication about the delivery, and we're happy when I needed to change the delivery date. Can't fault them at all.”

Posted 10 months ago

Thanks for the review Carl!

Posted 9 months ago

“Pleased with the stones, up dated all the time on my delivery, the delivery guy was very helpful and polite, I would definitely recommend you to other people , thank you for your service x”

Posted 10 months ago

“Quality stone received. Would Recommend buying from this company.”

Posted 10 months ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review Viv! 😊

Posted 9 months ago

Thanks for the lovely review Viv!

Posted 9 months ago

“Excellent service. Ordering on line was simple & straight forward. Did ring The Stone & Garden company & spoke to a very knowledgeable receptionist. The multi-mix spar was delivered on agreed date by Palletways within a two hour slot. Drivers were very helpful.”

Posted 10 months ago

Hi Marie, Thank you for taking the time to leave a great review regards your order! I'm really glad we were able to answer any queries you had on the phone also! Thanks, Jacqui

Posted 9 months ago

“Super helpful delivery staff. Rob is simply wonderful. High quality chipping. Thank you”

Posted 10 months ago

Thank you for leaving a great review for us and the delivery company!

Posted 9 months ago

“Great service and high quality product at excellent price point. Delivery could not have gone smoother! High recommend 👍”

Posted 10 months ago

Thanks for the great review Alistair!

Posted 9 months ago

“very easy to oreder, profesional and delivery on time”

Posted 10 months ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review Tibi! 😊

Posted 9 months ago

“Good pricing and very helpful staff. Would definitely recommend”

Posted 10 months ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review Mark! We look forward to receiving any future orders from you. 😊

Posted 9 months ago

“Fantastic service. It was easier to order, delivery was easy and the product has exceeded our expectations”

Posted 10 months ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review Emma! 😊

Posted 9 months ago

“Had several bulk bags of good quality decorative bark, always keeps you updated about delivery, web site easy to use, I would recommend this company.”

Posted 10 months ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review Janie! 😊

Posted 9 months ago

“Quick and easy to order. First-class delivery.”

Posted 10 months ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review William! 😊

Posted 9 months ago

“Very good service well done”

Posted 10 months ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review Andrew! 😊

Posted 9 months ago

“Made 2 purchases over a 2 year period. Excellent service and communication around thr order and delivery. Lots of choice for delivery times amd able to request where the stones are left.”

Posted 10 months ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review Christine! We look forward to receiving your 3rd order when you're ready! 😊

Posted 9 months ago

“Hi delivered on time and put were requested thank you 😊”

Posted 10 months ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review! 😊

Posted 9 months ago

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Stone & Garden Direct is rated 4.6 based on 926 reviews