Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 926 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 926 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

Write Your review

Tell us how Stone & Garden Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stone & Garden Direct 5 star review on 9th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hard to find fault, especially as I couldn't contact the company on the day. They delivered very intuitively and on the day planned. Happy with the quality of the product! I may indeed be coming back to this company”

Helpful Report

Posted 7 months ago

“Great quality, quick free delivery. Very happy.”

Helpful Report

Posted 7 months ago

“Excellent quality stone, the Delivery driver was extremely helpful and put the pallet where I requested it so would come back to order more”

Helpful Report

Posted 8 months ago

“Competitively priced, easy to order and delivered on the day requested.”

Helpful Report

Posted 8 months ago

“Great service from start to finish”

Helpful Report

Posted 8 months ago

“Great service,lovely stones Thank you”

Helpful Report

Posted 8 months ago

“Easy to order fair price and on time delivery. Pleased with order.”

Helpful Report

Posted 8 months ago

“prompt delivery and quality”

Helpful Report

Posted 8 months ago

“Arrived a day early without notification but suited us well”

Helpful Report

Posted 8 months ago

“Took me some time to select which stones I was using in my rockery, I’m glad I chose The Stone and Garden Company, everything went perfectly, I can certainly recommend them!!”

Helpful Report

Posted 8 months ago

Thank you for the lovely review David! The rockery pieces look FAB!

Posted 8 months ago

“Fabulous product and great service from the start to the finish of the process. Thank you.”

Helpful Report

Posted 8 months ago

Amazing feedback to hear Lisa, thank you for taking the time to leave a review!

Posted 8 months ago

“I've ordered twice now both times I've had a great service. Ordering was quick simple and easy. Delivery guys are friendly and polite. I would will recommend”

Helpful Report

Posted 8 months ago

Thanks for any future recommendation to friends & family Stuart!

Posted 8 months ago

“I was a little dubious after reading the reviews but arrived on the specified day, driver was great and stones good quality. Spoke to someone in the office who was also really helpful and happy to help me with an update on the order. I went for the black basalt and it’s more grey than black but black when wet. Wouldn’t hesitate to order from them again though.”

Helpful Report

Posted 8 months ago

I'm really pleased you made an informed decision to place an order and you were happy with our customer service! Black Basalt is definitely the darkest natural chipping you can get UK wide. We appreciate the feedback Rachel.

Posted 8 months ago

“Excellent quality and service. Very quick and the delivery driver was great- very helpful and friendly. I ordered the same product prior to buying these and they were £80 more expensive for the exactly the same items. This is the second time i have ordered from this company and i will continue to do so.”

Helpful Report

Posted 8 months ago

Thanks Debbie for taking the time to leave your feedback, really glad you're happy with everything!

Posted 8 months ago

“Excellent service and the delivery driver was very helpful and pleasant.”

Helpful Report

Posted 9 months ago

Thanks for taking the time to leave a 5-star review!

Posted 8 months ago

“Would recommend this company promt delivery good service.”

Helpful Report

Posted 9 months ago

Glad you were happy with everything Samantha!

Posted 8 months ago

“First rate service and outstanding product - would recommend without reservation”

Helpful Report

Posted 9 months ago

What lovely feedback, thank you Simon!

Posted 8 months ago

“Delivery was a day later than anticipated but still only took 3 days to arrive. We weren’t in any need to have the delivery on a specific day but I have no doubt if we were these guys would have done their most to ensure we received it when needed.”

Helpful Report

Posted 9 months ago

Sorry for the slight delay on the depot's part for delivering your order Camille, we really appreciate the 5 stars!

Posted 8 months ago

“From order to delivery, everything excellent. This product was £70.00 cheaper than local supplier which was great. But communication was spot on .Would have no hesitation in using The stone garden company again.”

Helpful Report

Posted 9 months ago

Really pleased you were happy with everything Russell, thanks for the great review!

Posted 8 months ago

“everything went as it stated before we ordered”

Helpful Report

Posted 9 months ago

Glad to hear everything went well with delivery etc!

Posted 8 months ago

Stone & Garden Direct is rated 4.6 based on 926 reviews