Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.61

4.6 Rating 1,002 Reviews

90 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

Write Your review

Tell us how Stone & Garden Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant all round service from order to delivery. Would defiantly recommend. Many thanks”

Helpful Report

Posted 10 years ago

Thank you Phillip for writing this review about The Stone and Garden Company. we are glad that you were happy with the customer service you received. If there is ever anything we can do for you then please give us a call.

Posted 10 years ago

“Quick and easy to order. Delivery came as per details on website. Delivery man very helpful and cheery (always helps!). Love the peak stone product, it's has made big difference and looks great.”

Helpful Report

Posted 10 years ago

Thank you Adele for writing such a positive review about The Stone and Garden Company. We appreciate this feedback. If we can ever be of any help in the future then please do not hesitate to contact us.

Posted 10 years ago

“Great price for products, helpful on the phone and able to do next day delivery to suit when I needed the goods”

Helpful Report

Posted 10 years ago

Scott, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You.

Posted 10 years ago

“Great looking product that was the best price around, even our builders said they could not get it any cheaper, and they were impressed with the quality, the delivery was agreed for a date that was suitable to us rather than when they could fit us in which was great, we had a slight issue with the unloading as the driver didn't like that we had a path running along the edge of the road, like most people I would have thought, but with a little persuasion he agreed to let us help to get the large bags into our driveway, this is probably a health and safety issue that they have to adhere to, but on the whole, would defiantly use again, in fact I already have.”

Helpful Report

Posted 10 years ago

Jody, we appreciate that you have taken time out of your day to write us a review. Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. If we can ever be of any help in the future then please let us know. Thank You.

Posted 10 years ago

“I bought this Urn for my Mums Xmas Pressie. It was exactly as describe on the Web, was a lovely creamy Sandstone & good quality. Staff were pleasant & promised Delivery before Xmas - which they did! Would buy again from this Website.”

Helpful Report

Posted 10 years ago

Thank you Estelle for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know.

Posted 10 years ago

“Good communication excellent service, quick delivery. Would use this company every time. Would definetely recommend.”

Helpful Report

Posted 10 years ago

Thank you Shaun for writing such a positive review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know.

Posted 10 years ago

“hi, just a few words about THE STONE AND GARDEN COMPANY, I have bought from them twice, and will certainly do again, I shopped around and could not find a better price for the quality products I purchased, the last purchase was COTWOLD CREAM 20mm garden aggregate, bulk bag.....needed a bit of advice, phoned them, so polite and helpful, got free very prompt delivery, and because it was physically possible the delivery man got the bulk bag all the way to where I was to use it, saved me a lot barrowing.... quality aggregate, looks the job, well pleased. thanks stone and garden. G.”

Helpful Report

Posted 10 years ago

Gerard, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Cotswold Chippings you received. If there is ever anything we can do for you then just give us a call.

Posted 10 years ago

“stone ordered was as it was described. driver was very helpful in placing the huge bag just where I wanted it. also the topsoil is very good quality and again the driver was very helpful in placing the bag thanks so much. I would certainly recommend the company to all my friends. ian ross.”

Helpful Report

Posted 10 years ago

Thank you Ian for writing such a positive review about The Stone and Garden Company. We appreciate this feedback. If we can ever be of any help in the future then please do not hesitate to contact us.

Posted 10 years ago

“Very helpful staff when I rang. Good price and excellent delivery. I will use them again.”

Helpful Report

Posted 10 years ago

Keith, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank you

Posted 10 years ago

“From the first person I spoke to on the phone to the lorry driver who dropped off the goods could not fault them. Everyone was very helpful and I will happily continue buying from them.”

Helpful Report

Posted 10 years ago

Thank you Jon for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know.

Posted 10 years ago

“Very helpful website, even more helpful staff over the 'phone. Very straightforward ordering process - goods were then delivered on time and at a very competitive price. Its a pleasure to be able to do business with local companies, but even more pleasurable when the experience has been as good as this. Many thanks Rhys Taylor”

Helpful Report

Posted 10 years ago

Rhys Taylor, thank you for writing such a positive review of The Stone and Garden Garden Company. We are glad that you were happy with how straight forward our ordering process is. If there is ever anything we can do for you then just give us a call.

Posted 10 years ago

“Ordered over the phone, very professional and friendly. Shortly after received email confirmation of my order. Delivery day arrived with no problems. Bulk bags on pallets, moved on to driveway. All good, would definitely use again.”

Helpful Report

Posted 10 years ago

Paul, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please do not hesitate to contact us

Posted 10 years ago

“Service was great, the delivery driver was very polite and helpful.”

Helpful Report

Posted 10 years ago

Ray, thank you for taking the time out of your day to write us this review. If we can ever be of any assistance in the future then please let us know

Posted 10 years ago

“Great quality item ... would purchase again without doubt. Delivered before time stated. Happy customer”

Helpful Report

Posted 10 years ago

Nicola, thank you for taking the time out of your day to write this review about The Stone and Garden Company. If we can every be of assistance in the future then please just contact us.

Posted 10 years ago

“I bought Cotswold Stone Chippings at a competitive price and which were delivered promptly”

Helpful Report

Posted 10 years ago

Thank you Karen, for writing this review about The Stone and Garden Company. If we can be of any further help then please do not hesitate to contact us.

Posted 10 years ago

“I am very pleased with all services received from the Stone Garden. The stones are as described, and are excellent value. I am very happy with the price paid for the stones and delivery charge. I was contacted by a very polite member of staff to check that delivery was possible to my address. I felt that I was listened to, because the order was accepted, and delivery made on the day I requested. The delivery driver was very polite, helpful and skilfully placed the pallets with stones where I wanted. I also ordered some weed membrane fixing pegs, unfortunately one bag was missing from the delivery. I reported this to the company, and the missing bag was sent to me within few days. I would certainly recommend the Stone Garden Company to others. Ms Gordon London”

Helpful Report

Posted 10 years ago

Thank you Precious for writing such a positive review of The Stone and Garden Company. We appreciate that you have taken the time out of your day to write this and we are glad that you were happy with how quick we were to deliver your missing weed control pegs. If we can ever be of any help in the future then please let us know.

Posted 10 years ago

“More than happy with the delivery service and quality of the stone, would definitly use again”

Helpful Report

Posted 10 years ago

Laurette, thank you for writing this review for The Stone and Garden Company. We are glad that you were happy with the delivery and quality of the stone. If we can be of any assistance in the future then please do not hesitate to contact us.

Posted 10 years ago

“Good delivery came at 9am even though I didn't pay for a special delivery, the gravel stones were of good quality and the quantity seemed spot on, will use again!!”

Helpful Report

Posted 10 years ago

Matthew, thank you for taking the time out of your day to write this review about The Stone and Garden Company. If we can be of any help in the future then please let us know.

Posted 10 years ago

“ordered Cotswold stone chippings on Tuesday and they arrived on Friday VERY PLEASED with delivery, price and quality!”

Helpful Report

Posted 10 years ago

Thank you Steve for writing this review of The Stone and Garden Company. We are glad that you were happy with the delivery of our products. If we can be of any assistance in the future then please let us know.

Posted 10 years ago

“I got exactly what I ordered”

Helpful Report

Posted 10 years ago

Sonia, we appreciate that you have taken the time out of your day to write this review for us. If we can be of any help in the future then please give us a call. Thank you

Posted 10 years ago

Stone & Garden Direct is rated 4.6 based on 1,002 reviews