Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.61

4.6 Rating 1,002 Reviews

90 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All arrived as agreed. Happy to use again.”

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Posted 11 months ago

Happy to hear Lee, thanks!

Posted 11 months ago

“Wonderful! The stones arrived on the date I requested. They look exactly as expected and the bag is full of stones as opposed to sand/grit. Relally happy and it has made a difference to our garden already.”

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Posted 11 months ago

Thanks for the great feedback!

Posted 11 months ago

“Great products and delivered as per schedule”

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Posted 11 months ago

“Arrived when specified. Good quality product as described. Dropped where requested. Would use this company again.”

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Posted 11 months ago

“Great company - well priced and courteous delivery.”

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Posted 11 months ago

“Great value for money, delivery drivers friendly and good communication. Have used before and will use again, and will definitely recommend to friends and family”

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Posted 11 months ago

“Delivered as stated. Excellent service throughou. Would definitely use again.”

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Posted 11 months ago

“Great value for money and no delivery charges. Always good quality gravel.”

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Posted 11 months ago

“Fast delivery, professional and great customer service. Thank you”

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Posted 11 months ago

“I am very happy with my purchase .also the delivery was good he gave me a ring to say that he was 10 minutes away .the stones look lovely in my garden just what i wanted .i would recommend this Company .Great service thank you .”

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Posted 1 year ago

“Superb value for money my only criticism the stone is delivered on a pallet and if you have a gravel drive the courier just dumps it on the road”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“Very very poor Would never recommend Uses third parties that are unreliable Very very very dissatisfied”

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Posted 1 year ago

Thank you for taking the time to leave a review Andrew, we welcome feedback from customers whether it be positive or negative. Apologies once again the delivery depot weren't able to safely deliver to your address on a 18T or smaller 7.5T tail-lift vehicle (following your alternative directions to approach your property). If the driver considers your access unsuitable for whatever reason they are within their rights to refuse to unload the pallet(s) or leave it as near as possible to the required destination.

Posted 1 year ago

“Excellent service Good value and delivered when said Top marks Would definitely recommend”

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Posted 1 year ago

Thank you David for taking the time to leave a review, I'm glad you're happy with everything! Thanks, Jacqui

Posted 1 year ago

“Absolutely spot on service from beginning to delivery, friendly helpful staff through to the delivery driver. There are still good companies out there. Price couldn’t be beaten, really good value. Would definitely use again in my next project, just need to start one now. Have recommended to friends and family”

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Posted 1 year ago

Wow thanks Joanne for a fantastic review, we really appreciate your kind comments! Please do bear us in mind for any future orders. Thanks, Jacqui

Posted 1 year ago

“Love my 10mm black basalt, finishes off my pergola area. Jacqui in particular was amazing helping with the smooth delivery. Totally recommend!”

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Posted 1 year ago

Thank you for you kind words Tabetha! Jacqui 😀

Posted 1 year ago

“Great service, arrived on time and left exactly where i asked by a frindly delivery driver. All very good”

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Posted 1 year ago

Thanks for the great feedback about the UPN delivery driver Paul!

Posted 1 year ago

“Second time we have made a purchase very happy”

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Posted 1 year ago

We love to hear from returning customers, thanks for the review Kay!

Posted 1 year ago

“Fantastic experience ordered direct online booked in day and was called 15 minutes before arrival gave driver location I wanted the stones and he put it exactly where asked Fantastic service there stones look incredible especially when caught in light will be ordering an additional bag to complete back garden later in year”

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Posted 1 year ago

Thank you for such a great review Chris! I'll pass on your comments to the delivery depot about the driver being really helpful! We look forward to receiving any future orders from you 😀 Thanks, Jacqui

Posted 1 year ago

“Customer Service was excellent, the young lady was professional and knowledgeable. Delivery was on time, driver extremely friendly. Stones look great, we'll worth the money.”

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Posted 1 year ago

Stone & Garden Direct is rated 4.6 based on 1,002 reviews