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My Outfit Reviews

4.3 Rating 705 Reviews

50 %

of reviewers recommend My Outfit

Company Reviews

4.3

Based on 705 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my purchase. My husband loved his shirt. The quality of the cotton was fabulous and soft. The slim fit was perfect. Customer service by The Shirt Store was 5*. Easy to get hold of on the phone and Melissa was outstanding in making sure my purchase arrived in time. I will definitely be buying more items going forward. 1st class company to deal with.”

Posted 1 year ago

“Unfortunately my shirt arrived with I cuff with button & button holes on the other cuff had no button holes or buttons or embroidery.”

Posted 1 year ago

“I have recently purchased 4 suits for my wedding and the service has been fantastic, only 3 sets of sizes were in stock and I was contacted before the email to say they were back in which was a nice touch as part of the service. I believe I was dealing with Melissa who was brilliant as one size of trousers that was paid for was actually out of stock, which unfortunately happens, but as soon as they were back in she contacted me and put them next day delivery for a different address so he had the whole thing to try on today. So all in all fantastic service and nice personal touches aswell with enquiries etc.”

Posted 1 year ago

“First purchase, and so much better than I anticipated!! The shirt was delivered earlier than indicated, great contact from the seller, great start. To be totally honest, as the shirt was such a good price I was expecting a nice shirt but nothing special. I WAS WRONG, the shirt was excellent quality, much better than other products I’ve purchased for a lot more money, the material is heavy (not thin and flimsy, you can tell it would iron well, especially with spray starch), the details like the buttons, stitching and under collar buttons aren’t clear on the photos on the website, but they are top notch. I would not hesitate recommending this product, albeit with one exception. The size chart and actual size of it was to say the least, on the very small side of the very very small scale. I usually wear 2xl or 3xl, having checked the size chart, I ordered 4xl, as such I would expect it to be generous in all areas (let’s be honest, any shirt of 2,3 or 4xl means that I’m not going to be a long distance runner with a tiny chest and waist am I?). Such a shame, I loved the shirt.”

Posted 1 year ago

“Essy to navigate and order on website. Great service. Order arrived as stated and kept informed. Item itself also arrived in excellent condition and wasn't creased at all. Really impressed with The Shirt Store and would happily order from them again. Would definitely recommend.”

Posted 1 year ago

“Beautiful shoe, fabulous fit, amazing service”

My Outfit 5 star review on 12th May 2022

Posted 1 year ago

“Great quality great fit fast delivery”

Posted 1 year ago

“Excellent service and quality of item”

Posted 1 year ago

“First class service, excellent price”

Posted 1 year ago

“Nice people to buy from, will be back”

Posted 1 year ago

“Fantastic service”

Posted 1 year ago

“Thank you for the good job and the quality stuff you guys sale to make people like me look cute. I love the shirts I bought from you guys it makes me look smart. Thank you once again.”

My Outfit 5 star review on 28th April 2022

Posted 2 years ago

“Excellent quality and the waistcoat looks very smart. Very happy with my purchase.”

Posted 2 years ago

“Difficult to contact your customer service! I have returned the 2 shirts with a letter explaining what I would like to exchange one of them for! I did fill in your comment form online, no response & I have tried to phone but no answer!”

Posted 2 years ago

“First class service on the Internet and the phone problem sorted one off the better company's to deal with will use again”

Posted 2 years ago

“terrible experience, I ordered a tie and a shirt, the tie for a wedding so paid the fast delivery of £9.00 I was sent the shirt but no tie, no email or contact regarding the item which was the only reason I placed the order, and paid extra for fast delivery. I've tried all of the telephone numbers I can find for the company and no one answers. Have sent emails and no one answers. This is disgusting. Premium price and poor service”

Posted 2 years ago

“Day late but Ordered a MD double breasted waistcoat. Good size guide and looks the part. Definitely order again!”

Posted 2 years ago

“Ordered 3 shirts, only 2 arrived. Nobody answering the customer service helpline and no reply via email. Would definitely not recommend”

Posted 2 years ago

“Good well stiches shirt. Value for money.Thank you.”

Posted 2 years ago

“Thanks for the prompt and efficient service provided during this purchase. I am a long time advocate of Guide London clothing and was delighted to find the item via your website at such an attractive and website competitive price. I fully intend to browse the Shirtstore website for any similar purchases. Kind regards”

Posted 2 years ago

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My Outfit is rated 4.3 based on 705 reviews