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My Outfit Reviews

4.3 Rating 708 Reviews

50 %

of reviewers recommend My Outfit

Company Reviews

4.3

Based on 708 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased three shirts from this company and spent a small fortune. One of the shirts that I purchased, for my husbands 50th birthday, split on the shoulder yoke within hours. I have emailed twice to ask for contact and received nothing. I wouldn’t recommend this company at all”

Posted 3 years ago

“Completely useless, total waste of time. I placed an order for a Father’s Day gift and paid extra for Saturday delivery. It never arrived, I have emailed several times to chase my order. 10 days later and still no sign of my order. Really disappointed.”

Posted 3 years ago

“I have to say I've not been impressed. I ordered a pair of shorts and was charged more than the advertised fee on the payment screen. Over 2 weeks have passed and I still have not received my shorts. 3 emails later and I've not had a single reply. Starting to think this company is not legit and I have been scammed. Will be reporting this in the morning.”

Posted 3 years ago

“Great Shirts, dreadful customer service! After waiting 3 weeks for a shirt to be delivered, they sent the wrong one. I have returned the shirt for an exchange for the correct one, am still waiting after 2 1/2 months. I have sent half a dozen emails that have not been answered. Even allowing for Covid 19, if they can say they have despatched a new order after 2days they can certainly answer emails and should process returns!”

Posted 3 years ago

“FM that day I ordered my shirt and I paid, I still waiting the delivery I sent two emails and until today nobody answer to me I CAN NOT BELIEVE ON ANYMORE”

Posted 4 years ago

“Yes I bought a shirt from your wonderful collection ... that was 2 weeks ago and I’m still waiting for delivery.... Not worth having the product if you can deliver it.... Poor show”

Posted 4 years ago

“Please don’t deal with this company very poor service I’ve returned a shirt over 3 weeks ago no replacement or refund issued Emailed a number of times & left a couple of messages on answer machine The sends an email everyday to Sell me something Never again Please refund me ASAP”

Posted 4 years ago

“They sent the wrong size shirt which I returned and they collected but 1 month later no replacement. No response to emails or phone calls for update. I suggest you avoid dealing with this company.”

Posted 4 years ago

“Item received, but no returns label included and did not respond to my e-mails when I wished to exchange. Avoid.”

Posted 4 years ago

“We ordered from this company for the first time. The shirt was of lovely quality but the size was considerably too small. We therefore returned the shirt, despite two phone calls and two emails we have not received a refund. You have to pay your own postage costs for any returns and having waited almost three weeks no refund has been processed. I would not recommend”

Posted 4 years ago

“I was sent the wrong size shirt which left me in a mess for a special occasion gift. I emailed to resolve the issue, received no reply!! So needless to say I am extremely disappointed.”

Posted 4 years ago

“My order (£90) was cancelled twice after paying with no explanation. I've sent two emails asking why and got no answer. I guessed that happens because I've put my company address and made a third order and paid immeadiatly again. This time the order was confirmed. Because of paying and getting refunded a few times I lost about £15 due to bank and paypal fees for sending and refunding. No communication at all, that's a very poor service for me.”

Posted 4 years ago

“If you are returning to the shirt company it’s not good. We returned 3 shirts to them no reply even after sending a few emails Even one to pay pal still Waiting for a reply”

Posted 4 years ago

“I've order 2 or 3 shirts before and everything was fine. But I will not be ordering from them again. My shirt was dispatched on the 18 of December and I did not get it until a month later. And I had to pay extra at the Post Office before they would hand it over because they did not pay the correct postage. Not only this, but I've emailed The Shirt Store 3 times and they have not replied to any of my emails. This is clearly a company that as soon as something goes wrong they do not want to know and will offer no customer service. So be aware if you have a problem with your order they do not give a toss.”

Posted 4 years ago

“Hi - Communication is poor there is no live chat and possibility for telephone communication only email - placed order 7 days ago no information from the Shirt Store apart from the fact they have taken my payment”

Posted 4 years ago

“No shirt still from 14december and no reply to 2 emails sent”

Posted 4 years ago

“Buying from these fly by night merchants, is one of the worst experiences ever. The company is the shirt store which sells online. I ordered on 26/12/2019 at 18.00pm then decided to cancel the order on the same day at about 21.00pm and filled the cancellations form, took a photo on my phone and emailed it, only for them to post the shirt I ordered out to me on 30/12/2019. If that isn't selling by deception I don't know what it is. The shirt was advertised at a price of £29.99 on boxing day but I was charged £39.98 on my credit card which is why I cancelled on the day of purchase, but the vendor whom is also known as CB Menswear once they have your money they don't want to return it and therefore sent the shirt out to me via second class signed for post, which I received on 02/01/2020. I duly returned the shirt on 06/01/2020 and am waiting for a signed for delivered confirmation. The business owner is some dodgy Indian fella by the name of Charanjit Singh with several different business addresses just to confuse people then the orders should be returned to a different address from the one you ordered from these scammers should have there trading licences taken away from them. I remember a Pakistani fella from Blackburn whom use to own a shop and would sell fake Levis, Kickers, Adidas and Nike products in his shop he even told me about it and pocket the money, before trading standards got onto him. This Indian fella Charanjit Singh is cut of the same cloth.”

Posted 4 years ago

“Shirt never arrived and was a Christmas gift, rang up days before and told to continue to wait and now sold out - would not buy from again.”

Posted 4 years ago

“Have not received”

Posted 4 years ago

“Not returning any of my attempts to contact with regards to returns.”

Posted 4 years ago

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My Outfit is rated 4.3 based on 708 reviews