The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 900 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

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“Delighted with the rug I ordered & the service received.”

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“Bought this from rug warehouse after seeing it at dunelm mill . Cheaper price , very quick delivery & really great quality .”

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“I must say I'm delighted about the whole procedure of this deal and although the colour of the rugs did not match well I will return buying with your house at any rate in case I'm in need of further rugs.”

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“Great products and service. The rug we ordered was delivered a lot sooner than we expected and good quality. Recommend this company.”

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“I ordered a rug from the Rugs Warehouse a couple of weeks ago, it arrived promptly and I received updates on email throughout, I was really pleased with my rug so ordered another to go in another part of the house. Again the rug arrived promptly and I am very pleased with them both, would definitely use company again, in these difficult times it’s nice to help the smaller businesses. Many thanks”

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“Love my rug, amazing quality and very fast delivery. Thank you”

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“A very easy to use website it displays a very varied design / prices All totally accessible Easy to order and delivery came exactly when expected Very pleased”

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“Excellent services, rug was send to Slovakia without any problems. Eshop has great customer service.”

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“Exactly as described and delivered quickly.”

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“Absolutely gorgeous rug. So soft and well worth the money.”

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“Ordered the Rug of choice, paid for it. The Rug Warehouse kept us in touch wen the rug would be delivered and a specific time window. The rug was exactly as described;Will have no hesitation in using them again. 10 out of 10. Best regards for the future.”

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“The rug we ordered was of good quality and arrived in good time. Very satisfied with product and service.”

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“Quick delivery beautiful rug as described very happy”

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“Purchased lovely whisper rug which was delivered in 2 days, fantastic, very pleased. The same rug was advertised by a much larger company with a 9 week delivery!”

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“Excellent service, speedy delivery. Very pleased with the rugs ordered.”

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“Why Should I do that”

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“Thank ypu I am delighted and much admired by my friends.”

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“Rug is classy and lovely texture under foot. More than I would normally pay out for a runner but having gone 'cheap' on other purchases and sent them back, this one is a keeper. You get what you pay for. Very pleased.”

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“Extremely pleased with service from The Rugs Warehouse! From easy ordering online, to quickness of delivery. Ordered online on the Saturday & delivered by the Tuesday afternoon to Glasgow! Would highly recommend.”

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“Kept up to date with delivery date and came quickly and really well packed. Will be using them again”

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The Rugs Warehouse is rated 4.9 based on 900 reviews