The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.93

4.9 Rating 1,001 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality rug and speedy delivery, can highly recommend based on our experience. Thanks!”

Helpful Report

“Had lots of comments on how lovely my rug is, really pleased, well worth the money”

Helpful Report

“Really excellent product. Very happy.. right size , true colour great quality.good service from ordering to delivery. Will use them again”

Helpful Report

“Great service and beautiful rug.”

Helpful Report

“Excellent service”

Helpful Report

“Gorgeous rug, as described. Great quality. Thank you!”

Helpful Report

“Great quality rug at a very good price. Communication regarding delivery was excellent and the rug arrived in excellent condition on the date promised. Recommended.”

Helpful Report

“This was the 4th purchase from The Rugs Warehouse and each one has been superb. Good Prices ,Excellent Quality & Brilliant Service”

Helpful Report

“I love my new rug. I’m really a bit of a boring beige person and was trying to decide what colour to do my walls when I saw this rug. I was so excited because I can now stay neutral and my floor is the picture. The quality is fab and it was delivered before I was expecting it. Thank you it’s fabulous.”

Helpful Report

“Good delivery and good communication with any questions I had”

Helpful Report

“Excellent service and the product is of a high standard. A good experience.”

Helpful Report

“Rug received as advised, well packed and as described.”

Helpful Report

“Excellent service and top quality rugs, very happy with my purchases, thank you”

Helpful Report

“Excellent choice, value and service”

Helpful Report

“Order straightforwards and delivered was as expected. Took over a week but expected this in the current climate. There was even a follow up to ensure delivery was successful. Good product and customer service.”

Helpful Report

“Beautiful rug, delivered on time, at an excellent price.”

Helpful Report

“Great choice of rugs at a good price with prompt delivery and followup to ensure that your rug was delivered. The staff in the Chiswick showroom were very knowledgable and helpful. If necessary you can bring samples home to try out. Highly recommended.”

Helpful Report

“The rug is lovely. Th rest of the transaction was good, I can really recommend The Rugs Warehouse.”

Helpful Report

“Very good service. The colour was a little darker than shown on the website. Still a very nice rug”

Helpful Report

“Have bought a few rugs over time with The Rugs Warehouse. Good customer services when delivery issue arose with one purchase but it was dealt with immediately & effectively. Most Happy with the company, its services and products. Would buy more rugs if there are more discounts available.”

Helpful Report

The Rugs Warehouse is rated 4.9 based on 1,001 reviews