The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 953 Reviews

98 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“I bought three rugs in total and I love the quality”

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“Got a lovely red rug, arrived on time. Very happy with it.”

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“Very pleased with rug, as described and good delivery. Have ordered before and would do so again.”

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“Easy to order on line delivery excellent carpet I ordered is lovely would recommend highly”

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“Excellent range of rugs. Easy to order. Shipping and delivery very efficient. I ordered a jute rug to lie beside patio doors and protect and cover the carpet. The “rustic” nature of the rug was ideal and gave a good barrier between my decking and my living area. Thank you for a very good service. I would certainly recommend your company.”

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“More than happy with our purchase. Good quality at very good price. Would definitely recommend Rugs Warehouse.”

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“Very happy colour perfect”

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“I was worried about buying this rug just from the photos- but I am so pleased I took the chance. It is a lovely rug, beautifully made with gentle subtle colours.”

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“Mats were just as advertised. Delivery was on time and in very good condition. Will use your company again.”

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“Very happy with the runner we ordered. Although we were not impressed that it was 10 working days before it was even dispatched even though it was shown as being in stock on the website.”

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“Beautiful rug delivered in good time.”

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“Love this rug - great quality very stylish and perfect for my setting Excellent company and delivery spot on - thoroughly recommend”

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“Love our rugs. Delivery was as promised.”

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“Loveeeee our new rug!! The colors are wonderful and the shipping was efficient. We've gotten many compliments on it so far and it's really livened up our living room!”

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“I have now had three rugs from the Rugs Warehouse, and they are fabulous.”

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“Kept us updated on arrival time of rug. Good images on website, colours were as anticipated. Foolo--up phone call to ensure delivery. All round good service.”

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“Superb selection and very prompt delivery. Highly recommended.”

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“Very good customer service - rug looks great!”

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“Love my runner. Excellent quality, arrived in good time.”

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“We were very happy with the service we received from Rugs Warehouse. They were very prompt to address a question we had concerning our order and kept us up to date with the delivery status of our order. I would use them again in the future.”

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The Rugs Warehouse is rated 4.9 based on 953 reviews