The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 886 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

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“It was a bit scary choosing a large rug online without seeing it in person, but so pleased I did. I searched far and wide and this was by far the best rug of any I've seen online - absolutely love it. Arrived quickly and the quality is excellent.”

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“very efficient service and good quality, attractive product”

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“Very pleased, excellent quality and excellent customer service, fantastic value for money.”

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“Great selection of rugs. Very easy and swift delivery. The quality of the rug is first class. Many thanks.”

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“Beautiful well made rug. Exactly the colour and size I wanted!”

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“I was very pleased with The Rugs Warehouse communication. The rug was exactly what I was looking for and arrived very promptly. Particularly considering the delivery issues that most companies are experiencing currently.”

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“Lovely rug, good price. Customer service good. Would use again.”

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“Really good quality rug. Really happy with purchase. Very thick and soft.”

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“Very good quality rugs, good consumer service and speedy delivery. Have used on two separate occasions to buy three rugs and would definitely buy from again. Would highly recommend.”

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“Great rug at an excellent price. Delivery as stated.”

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“We were very pleased with our purchase: it was exactly as described, good quality and was delivered promptly. A great addition to our dining room.”

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“I am delighted with the quality of the rug and the speedy delivery.”

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“efficient, kept us informed, delivered when you said - good quality”

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“Beautiful high quality rug, well packaged and promptly delivered. Couldn't be happier with my purchase.”

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“Rug arrived promptly, very pleased with it's quality. Would recommend and use again”

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“Very quick, good communication, product was as pictured.”

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“Very happy with rugs and delivery”

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“Lovely rug very pleased would definitely buy from rugs warehouse again delivered very quick 5 out of 5”

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“The Rugs Warehouse offers a fantastic range of designs and sizes of rugs. Delivery took only a few days and the quality of the rugs is really good.”

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“Very pleased with both the quick service and great quality of my new rug. Would definitely come back again.”

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The Rugs Warehouse is rated 4.9 based on 886 reviews