The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 952 Reviews

98 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“The service was excellent, and the carpets are beautiful....just what we wanted. Will definately use The Rugs Warehouse again.”

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“fast delivery - product seems good quality - price reasonable”

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“Excellent rug and service”

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“Very pleased with the rug. Easy to navigate web site, rug as per picture and description. Fast and efficient delivery. Thank you”

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“Brilliant product and service. Thank you.”

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“A lovely good quality rug for in front of our hearth. The colours were a perfect match for my decor. I mistakenly ordered the wrong size to start with but the customer service team was very helpful in getting the right replacement to me and all I had to do was hand the original over to the courier delivering the replacement. Simple!”

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“A rug of terrific quality and great depth of colour. Delivered without any fuss or bother.”

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“Beautiful rug. Delivered promptly. Thank you.”

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“nice colourful and affordable rug delivered quickly a1 service”

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“My order was processed quickly and delivery was a couple of days, All correspondence was extremely courteous. Excellent service.”

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“Very good rugs. A bit of a hiccup with delivery but a quick email and phone call and soon sorted. Brilliant customer service.”

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“Love my Rug looks Brilliant! also excellent serive.”

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“Really pleased with my rug. Came in perfect condition and love it even more than when I saw it on the website! When I wasn’t sure about the delivery, my queries were answered promptly and it came when they said. Very satisfied-would definitely buy from TheRugs Warehouse again. Highly recommended!”

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“Really pleased with quality of rug. Exactly as described and shown in website. Fast delivery. Will buy from them again.”

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“Very pleased with my rug.”

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“Easy to order and everything went without any problems. The rugs look great better than the photos !”

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“Quality and delivery all as expected”

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“Easy to contact and delighted with my rug, which arrived in less than a week I am very happy with the service and the product 😀 😊”

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“Great company, very helpful and a beautiful rug”

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“excellent service at the showroom from the team - even brought me a selection of my chosen rugs so i could choose my colour variation”

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The Rugs Warehouse is rated 4.9 based on 952 reviews