The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 886 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

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“I was worried about buying this rug just from the photos- but I am so pleased I took the chance. It is a lovely rug, beautifully made with gentle subtle colours.”

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“Mats were just as advertised. Delivery was on time and in very good condition. Will use your company again.”

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“Very happy with the runner we ordered. Although we were not impressed that it was 10 working days before it was even dispatched even though it was shown as being in stock on the website.”

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“Beautiful rug delivered in good time.”

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“Love this rug - great quality very stylish and perfect for my setting Excellent company and delivery spot on - thoroughly recommend”

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“Love our rugs. Delivery was as promised.”

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“Loveeeee our new rug!! The colors are wonderful and the shipping was efficient. We've gotten many compliments on it so far and it's really livened up our living room!”

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“I have now had three rugs from the Rugs Warehouse, and they are fabulous.”

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“Kept us updated on arrival time of rug. Good images on website, colours were as anticipated. Foolo--up phone call to ensure delivery. All round good service.”

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“Superb selection and very prompt delivery. Highly recommended.”

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“Very good customer service - rug looks great!”

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“Love my runner. Excellent quality, arrived in good time.”

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“We were very happy with the service we received from Rugs Warehouse. They were very prompt to address a question we had concerning our order and kept us up to date with the delivery status of our order. I would use them again in the future.”

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“Nice rug, good colour and as described.”

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“Love this rug, really cheered up my kitchen thank you”

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“Excellent range of carpets on the web site. Very easy to order with lots of helpful information. Good value for money prices and quality.”

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“Really pleased with the quality of this rug. The colours are amazing! Service was excellent Thank you”

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“This rug looks really lovely on my patio, the grey colour matches my cushions so it all looks very smart, shame it's snowing at the moment!!!”

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“Very happy with the rug, and the service I received. I would definitely recommend the Rugs Warehouse . Thank you from a happy customer.”

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“Very pleased. Very friendly and responsive customer service. Rug turned up slightly earlier than expected and it is amazing. Fab quality and exactly as it looked in the picture. Highly recommended.”

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The Rugs Warehouse is rated 4.9 based on 886 reviews