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The Rugs Warehouse Reviews

4.9 Rating 815 Reviews
99 %
of reviewers recommend The Rugs Warehouse
Company Reviews Metrics Info
4.9
Based on 815 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Rugs Warehouse Reviews

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

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Fiona
Verified Buyer
“I'm pleased with my choice of rug and it arrived promptly, when stated. The website is straightforward to use and I took a gamble on buying it online. I did travel to the store in London on saturday at the address provided on the website, but couldnt find it. I would suggest an A-board outside to show which building it is in”
Helpful Report
Ethel
Verified Buyer
“My lovely rug just sets the room off and is really well made. I love it so much and everyone remarks on it”
Helpful Report
Fiona
Verified Buyer
“Very happy with the quality and design of my Classica Rose rug. I have also bought one in apricot. Heavy and soft and don't move around on the carpet. Good quality.”
Helpful Report
Lyn
Verified Buyer
“We ordered an extra large rug and it difficult to imagine the rug you order in your room. But it was true to the colours in the picture. We were so relieved!!”
Helpful Report
Anonymous
Verified Buyer
“Great experience from this company. Order placed Monday night and rug delivered Thursday morning. Price very competitive too.”
Helpful Report
Julia
Verified Buyer
“Lovely rug, exactly what I needed. Well packed delivered quickly.”
Helpful Report
Jo
Unverified Reviewer
“Excellent product, beautiful colour. Well packaged and as advertised. Just about to order another one I think!”
Helpful Report
Helen
Verified Buyer
“Easy to order and good time delivery, considering it was over the Christmas/New Yearperiod . Kept informed through the process.”
Helpful Report
Anne
Verified Buyer
“Excellent service and lovely rug. In fact this the second that i have purchased as i like it so much”
Helpful Report
Anonymous
Verified Buyer
“A friend recommended The Rug Warehouse I was not disappointed the rug I purchased is lovely and a great purchase for a very reasonable price!”
Helpful Report
Tim
Verified Buyer
“Your website was very helpful and I was impressed by how quickly our carpet arrived upon ordering. I love the colour and design, but we are having trouble keeping the rug flat. We have put it on a carpet in a bedroom and there always seems to be a bump raised somewhere on the rug. Any practical suggestions you can offer to counter this would be very helpful.”
Helpful Report
Annabella
Verified Buyer
“Amazing customer service and product”
Helpful Report
Joanna
Verified Buyer
“Te rug came pretty speedily and is lovely.”
Helpful Report
Anonymous
Verified Buyer
“Fantastic design coupled with excellent quality. Very very happy with my rug.”
Helpful Report
Sue
Verified Buyer
“Very pleased with carpet and service from rug warehouse. Arrived well packed, on time and friendly delivery driver. Would recommend looking at this site if u after a rug”
Helpful Report
Jan
Verified Buyer
“We have been very pleased with the order and delivery process and ultimately with the product. It looks fabulous in our new room.”
Helpful Report
Anonymous
Verified Reviewer
“Gorgeous rug, thank you *****”
The Rugs Warehouse 5 star review on 20th December 2022
Helpful Report
Matteo
Verified Buyer
“Great service, delivered fast, rug as advertised.”
Helpful Report
Wayne
Verified Buyer
“We chose from a vast selection of rugs! We bought one and Rugs Warehouse delivered! Process was seamless and we are very happy with our purchase, thank you!”
Helpful Report
Anonymous
Verified Buyer
“Good product at a good price. Delivery in a reasonable time frame but until prompted did not let me know when delivery was most likely.”
Helpful Report
The Rugs Warehouse is rated 4.9 based on 815 reviews
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