The Rugs Warehouse Reviews

4.94 Rating 430 Reviews
99 %
of reviewers recommend The Rugs Warehouse

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

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Unit G13 The Light Box,
111 Power Road

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Anonymous  // 01/01/2019
The product was higher quality than envisaged. As a special order during the Covid 19 period it did take extra time to receive, noting it was manufactured in India and shipped to the UK.
Very please with the two rugs we bought, they were well packaged and delivered as arranged. Good customer service kept us informed of a potential delay on one of the rugs due to the 'current situation' but all's well… the rugs are down and look great. Phil. Lancs
Excellent product. Very happy and would recommend this Company if you want to buy a new rug.
Beautiful rug, just as seen in photo before I ordered, it is expensive but you get what you pay for quality.
It was a bit scary choosing a large rug online without seeing it in person, but so pleased I did. I searched far and wide and this was by far the best rug of any I've seen online - absolutely love it. Arrived quickly and the quality is excellent.
very efficient service and good quality, attractive product
Very pleased, excellent quality and excellent customer service, fantastic value for money.
Great selection of rugs. Very easy and swift delivery. The quality of the rug is first class. Many thanks.
Beautiful well made rug. Exactly the colour and size I wanted!
I was very pleased with The Rugs Warehouse communication. The rug was exactly what I was looking for and arrived very promptly. Particularly considering the delivery issues that most companies are experiencing currently.
Lovely rug, good price. Customer service good. Would use again.
Really good quality rug. Really happy with purchase. Very thick and soft.
Very good quality rugs, good consumer service and speedy delivery. Have used on two separate occasions to buy three rugs and would definitely buy from again. Would highly recommend.
Great rug at an excellent price. Delivery as stated.
We were very pleased with our purchase: it was exactly as described, good quality and was delivered promptly. A great addition to our dining room.
I am delighted with the quality of the rug and the speedy delivery.
efficient, kept us informed, delivered when you said - good quality
Beautiful high quality rug, well packaged and promptly delivered. Couldn't be happier with my purchase.
Rug arrived promptly, very pleased with it's quality. Would recommend and use again
Very quick, good communication, product was as pictured.
The Rugs Warehouse is rated 4.94 based on 430 reviews