The Pi Hut Reviews

4.9 Rating 85,597 Reviews
99 %
of reviewers recommend The Pi Hut
4.9
Based on 85,597 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Pi Hut Reviews
Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

Not sure as I've bought the right power supply for the Pi 5. Finding the whole thing rather confusing ~ what with so many resellers and having to wait for parts to become available.
Helpful Report
Posted 4 months ago
Item I wanted was out of stock and on pre-order. Disappointed to learn that I'd have to wait till early Jan for delivery as wanted it for a 10th Nov. birthday. Was pleasantly surprised to receive it before Xmas - Thanks to you! X
Helpful Report
Posted 4 months ago
I can not give a review of my order as I have not received any update on my order since I places it two weeks ago.
Helpful Report
Posted 4 months ago
Great products but first class delivery turned out to be 5 days
Helpful Report
Posted 4 months ago
Have no problem with waiting for the R Pi 5 due to the scarcity of new product introductions... but the lag in shipping.. two weeks later and still not here.. yeah, I am in US, so I expect that, but still feels a bit too long...
Helpful Report
Posted 5 months ago
Item was as described, delivered on schedule. However it was a small box within a larger box with no packing to stop the small box flying around during handling. Fortunately there doesn't appear to be damage.
Helpful Report
Posted 5 months ago
I ordered 3 pihut advent calendars all in the same basket on Friday morning last week for family members dotted around the country. I paid to have them delivered to my house the next day using DHL expecting them to arrive on Monday as DHL wouldn't deliver them over the weekend. To my surprise, each of the advent calendars were dispatched as individual parcels by different routes, one by DHL and two by Royal Mail and none of them arrived until Tuesday lunchtime. This seems a very inefficient method to dispatch them and it was not what I paid for. The advent calendars are being used and so far so good.
Helpful Report
Posted 5 months ago
Products were fine, but a reasonable set of pre-sale questions [due to insufficient basic information] on some other products I wanted to buy was "meh to non-existent". So you can't even give them extra money.
Helpful Report
Posted 5 months ago
Just arrived today. Had to pay an extra charge of 5.20 due to it coming to Ireland. Maybe factor that price in for when people do order from Ireland.
Helpful Report
Posted 5 months ago
I do not know if eleven days is too short a time to expect a delivery from the UK to the western US, but.. until it arrives, I can provide no review. Constructively, I can recommend that all international customers pay for the shipping that includes tracking. The peace of mind will be worth the expense.
Helpful Report
Posted 5 months ago
Raspberry Pi 3a+ case didn’t even fit.
Helpful Report
Posted 5 months ago
Sadly, my order didn't arrive but I've got to wait 10 days before a lost parcel can be raised. Kindly refunded my postage but I'm still without my raspberry Pi's and I need them for a project at school with students. Not PiHut's fault but frustrating none the less. Hint...stop using Royal Mail
Helpful Report
Posted 5 months ago
Pi4 order arrived promptly, except that the 'pre-loaded' micro-SD card was blank. Were I a newbie who wasn't able to diagnose and reflash the card quickly that would have been a major pain, hence 3* this time around. Sorry guys.
Helpful Report
Posted 6 months ago
I don't have the order yet. Royal Mail's competence in actually delivering things leaves a lot to be desired, these days. I may get it tomorrow, apparently
Helpful Report
Posted 6 months ago
The order of Bookworm NOOBS software SD not having recommended applications nor shift to reset as Bullseye was a bit annoying. However your price on the 3008 ADC was the best available anywhere.
Helpful Report
Posted 6 months ago
Well they sent me the wrong item, hopefully they will respond to ticket I sent two days ago about this. Least they Pihut delivers quickly.
Helpful Report
Posted 6 months ago
Order to delivery felt like a month but it may have been three weeks. During this time no communications, no eta, Pretty poor really in these days of mail order sakes everywhere
Helpful Report
Posted 6 months ago
I have only received the cooling fan, I have still to receive the pi 5, unfortunately the product is worthless without it
Helpful Report
Posted 6 months ago
Excellent products with great prices and super communication. Alas the goods were dispatched promptly on the first working day, Monday using Parcelforce 24 hour delivery. Still stuck at the local sorting office. Please change from Royal Mail/Parcelforce. They are useless.
Helpful Report
Posted 6 months ago
would prefer if there was an option for free delivery
Helpful Report
Posted 6 months ago
The Pi Hut is rated 4.9 based on 85,597 reviews