The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 93,772 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 93,772 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

contact@thepihut.com

The Pi Hut 5 star review on 17th August 2025

Dr. B

The Pi Hut 5 star review on 16th August 2025

Xach H

Alan J

3077

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pi hut has always provided great products at fair prices. I have bought several raspberry pi's from them with no problem. However I recently bought the joypad and the price was too good to be true. It is very cheap, poor quality and the buttons require far too much pressure to be used for gaming.”

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Posted 4 years ago

“Hi, I ordered my Raspberry pi400 on a Thu and paid for express delivery expecting the parcel to arrive next day on Fri. At 9pm on Fri the delivery company texted me that my parcel won’t be delivered until 5pm on Monday (!) eventually I got it 4 days after the order was placed. Making people pay extra is just a rip off.. The product itself is fine and good built quality however the initial excitement didn’t last long due to some really annoying little bugs. Firstly, the lack of the 3.5mm audio jack is a real pain as the Bluetooth just doesn’t work properly. I connected it wirelessly with my Sony sound-bar (never had connectivity issues before). After opening a few websites (eg YouTube) chrome stopped outputting sound via the Bluetooth. Couldn’t fix it so I had to download Firefox (sound works fine there). Scratch 3 and Sonic Pi have no sound via Bluetooth either, no idea how to fix them. The other issue is the speed. I didn’t expect a gamer pc obviously but I’m shocked how slow it is doing simple everyday tasks. let alone multitasking or using s/w eg Gimp. Steaming online eg Netflix YouTube BT sport in HD just doesn’t work. With super fast perfectly working broadband the pi at its best changes picture frame every 3-5 second if I’m lucky which makes it impossible to enjoy watching anything online in HD... Already downloaded Python, HTML, PHP, Scratch, Sonic Pi, libre office etc on my dell laptop which I inclined to use in the future to save time and frustration.. if I had a choice I would return my raspberry pi400 and would request a refund.. Thank you...”

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Posted 4 years ago

“I don't remember agreeing to receive email from third parties after buying from you. Guess ill start buying somewhere else. Update: It is NOT apparent that the feedback given is posted publicly. This just keeps getting better.”

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Posted 4 years ago

“I did order a Pi400 with a USA keyboard. Got a German keyboard Not happy”

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Posted 4 years ago

“Received my case broken”

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Posted 4 years ago

“if i had my product after 2 weeks”

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Posted 4 years ago

“Product as described no complaints, very slow delivery. Estimated 3-6 days, waited 2 weeks.”

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Posted 4 years ago

“I can't say, I have not received it yet”

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Posted 4 years ago

“After 18 days, still haven't received the shipment of the product. A bit disappointed, since I ordered from Pi hut due to its 3-6 shipping day timeline.”

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Posted 4 years ago

“Solid plastic case, but unfortunately does not not perfectly matching the RPI with display. You need to add additional spacer to meet the holes for outputs. also screws are not holding display safe enough and display is "sliding" over the corners. Adding adhesive tape might not be good idea if you need to access SD card, because the only way to access it, is to separate display from case. Overall great ide and material but "implementation " is not allowing me to recommend it to anyone. Shipment - perfect, safe and fast (like for COVID situation)”

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Posted 4 years ago

“Order placed on the 6th from Republic of Ireland. As of 20th of October order has not arrived. Still anticipating the order but experience has been below expectations. Have ordered items from Amazon etc. in the intervening timeframe from the UK without issue.”

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Posted 4 years ago

“The instructions on your web site and in the device packaging were incorrect. USB devices usually like the drivers to be installed before plugging in the device so thats why I read the instructions. iN this case, the instucttions should have said - ignore the instructions and just plug it in”

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Posted 4 years ago

“Parts were missing, still no use sending it back, as shipping would be more expensive.”

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Posted 4 years ago

“Je n'ai trouvé aucune info ni Utube ni papier accompagnant mon module. Je l'ai assemblé en me demandant pourquoi il me reste un paquet de vis et quincaillerie ??? Le pire fut de tenter de comprendre comment gérer les acétates et/ou plastic couvrant l'écran. Le résultat est que mon écran est pleine de "poche d'air" Il fonctionne quand-même. TRÈS DÉÇU. Merci Robert Boivin”

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Posted 4 years ago

“For the first time the pi hut has not delivered as it says on the tin! I bought the Servo Kit for Raspberry Pi because it says "Get started with servos and the Raspberry Pi ! The Monk Makes Servo Kit is an easy way to make cool projects with servos and the Raspberry Pi." Unfortunately that has not been my experience so far. On the positive side, the pdf provides a great description for connecting the hardware. That took about 2minutes. However, the software side was a disaster. The servo six software is no longer supported on github. I downloaded it anyway because I thought that although not updated, since it was still available, it would drive the servos. No! The example py had an error that said that the servo six module didn't exist. So I went over to the site recommended by Simon Monk on within and ran the first programme for determining the limits of the servo. The programme appeared to run but the servo did nothing! I tried another programme on that site with the same result. I can't imagine I have two dead servos and I presume that the servo software is correct. So, I must be doing something wrong, but as a begunber, I haven't a clue what to do next. In the meantime, I at least have a battery pack ( if I find a need for one) and a leaf for the gpios. Shame because I had a great project lined up for them. So, if your not starting out with servos and you know what you're doing, they're probably great, but, if like me, you're just starting, this is NOT the kit you're looking for!😕😤”

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Posted 4 years ago

“I received all my items (have not tested them yet) after two weeks (I get it - COVID), but my main issue is that the Invoice was sent only after the payment and only then I realized that they used VAT 0% (I specified that I'm buying as a VAT-paying company), but left the original prices that include UK`s 20% VAT. When I asked for a refund, they told me that they cannot verify companies as VAT-payers (b****hit, there are many official registries in Europe).”

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Posted 4 years ago

“Hello, my order #533796 has yet to arrive. I ordered it nearly 1 month ago (6AUG) and it has not shown up. when I click on the tracking number, (https://webtrack.dhlglobalmail.com/?trackingnumber=LY127403672DE) it says it is still enroute and in flushing, NY with a status that hasn't been updated in over 3 weeks. I realize that international shipping can take a while but having no information leads me to believe that something is wrong with the shipment Can you assist? thanks”

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Posted 4 years ago

“After 20 calendar days my order has still not been delivered. I'll leave another -hopefully better review once it arrives.”

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Posted 4 years ago

“The service was great and I got my Pi 4 etc in a couple of days. The raspberry pi 4 is a big disappointment. I’ve owned all kinds of maker style cards and never had the issues that I’ve had with the pi 4. Currently , we use tinker board S and previously Odroid X4’s as mini-Nas for our test equipment. The previous raspberry pi’s were not powerful enough for use. So, I was keen to try the pi4. The first one I purchased off Amazon, and I never got a boot screen so I binned it, literally. The second , was the delivery from yourselves. Again no screen on boot. After many attempts the monitor got a sync and I got into config to fix the HDMI settings. This has improved things but there is still only a 50% chance of the monitor getting a picture on boot. I really believe that this should work out of the box as did all my previous raspberry pi’s including zero’s. I’ve used banana and orange pi’s, pine 64, odroid c2 and x4, tinkerboard S, firefly, Pynq, zed boards, Jetson Nano, ultra 96, all with no issues. I’ll persevere and perhaps we can use the pi4 via ssh to do what we want.”

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Posted 5 years ago

“The items have not arrived yet after 2 weeks since I ordered. Even corona/Wuhan virus, it is too long to arrive. I wonder the packet may diverted to my future address at Moon.”

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Posted 5 years ago

The Pi Hut is rated 4.9 based on 93,772 reviews