The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 95,046 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 95,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

contact@thepihut.com

The Pi Hut 5 star review on 25th October 2025

3144

Anonymous

Anonymous // 01/01/2019

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“The Deskpi case is excellent. I had no problems getting my 16GB RPi up and running with a 1TB M.2 NVME. The fan runs at boot but goes off unless needed (>65C). The only thing against it is its high price.”

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Posted 1 week ago

“Not only prompt dispatch but helpful advice provided immediately too. What a contrast with larger concerns, that take ages to respond - usually with non-committal generic answers to questions that haven't actually been posed.”

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Posted 1 week ago

“Fast delivery and a good pi, Heatsink and case.”

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Posted 1 week ago

“This case has dropped my temps by just under 10°C Looks great too!”

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Posted 1 week ago

“Great range of products and good price”

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Posted 1 week ago

“Excellent - they have their own products such as Protoboard for Raspberry Pi Pico. When I paid for order and noticed I forgot to add one product - writting to support got it resolved in minutes. Only carefully selected high quality parts are sold in this shop. Excellent individual antistatic packet for each item. A+++ best for all Raspberry Pi needs and more. Highly recommend!”

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Posted 1 week ago

“Excellent service and knowledge base. Fast delivery. Thank you!”

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Posted 1 week ago

“Exactly what I was looking for. Securely wrapped, prompt delivery, great service. Thanks.”

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Posted 1 week ago

“Great shopping experience. Had the product in a day. Would have loved a tutorial to help a first-time buyer. I got the starter kit and it took me a while and a few YT videos to figure out how to connect up things. But great experience overall.”

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Posted 1 week ago

“Simple and efficient. Fast delivery.”

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Posted 1 week ago

“Great service ,ordered dispatched promptly. Highly recommend PI Hut”

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Posted 1 week ago

“Good products and plenty of inof on the site. Delivery not too bad but be aware that they do use Evri, who I find to be very slow and unreliable.”

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Posted 1 week ago

“Really good service, prompt shipping.”

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Posted 1 week ago

“Parcel never arrived, Evri stated they did not have it, you stated it was verified that they did receive it. Evri tracking still states theyvare expecting it. Now a week later I dont have what I paid for. A replacement is supposedly being sent, let's see how long that takes to arrive.”

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Posted 1 week ago

“The PiHut provided an efficient service with a very short delivery time. Very impressed. Many thanks”

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Posted 1 week ago

“Great service, prompt delivery, super product.”

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Posted 1 week ago

“Prompt service with fast delivery - all hassle free”

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Posted 1 week ago

“Arrived fast and well packaged as usual”

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Posted 1 week ago

“My order was delivered very quickly indeed and everything seemed to be complete. There were several things, however, that I felt could be significantly improved to help users. Firstly you really need to have a very small crosshead screwdriver to assemble some of the parts, a size that few people are likely to have at home. The cost of making such a tiny screwdriver in volume would be incredibly small and giving one away with each starter kit would be a very good idea. Unfortunately some of the components are not compatible with one another and nothing is done during the ordering process to make sure this doesn't happen. If one uses a M.2 HAT+ for example, there are no instructions as to what to do if you have ordered a heatsink and a cooling fan. Basically it seems that you got to throw these away because you can actually install them within the unit sensibly (I'm assuming that just simply having lying around inside the structure doesn't count as being sensible) the cover on the red/pink case cannot be used with the ventilation fan because there aren't pillars to mounted properly. There is another problem which I think does need to be addressed in that some of the modules are connected simply by inserting the ribbon cable into high-density connector. These connectors are helpful only if you know how to use them and how to release them. I have not found a decent account of what to do here on the web and had to make it up myself. In fact I have worked in electronics for many years and so know what to look for but for anybody who did not have my own background it is highly likely they would end up by damaging the connector or the ribbon. These are fairly minor comments but I think that trying to do something about them would make the whole process much more rewarding. It took me around a day to get everything working because of these details where I assembled and disassembled some of these units several times to get everything to work together properly. Generally a very nice combination of extremely low-cost hardware but I felt significantly spoiled by the absence of simple instructions (the fifth edition of the raspberry booklet doesn't cover it) would be very useful simply as small piece of paper in each appropriate packet. Best wishes Craig Mackay.”

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Posted 1 week ago

“Bought stuff so I could learn electrical engineering hands on by myself, and everything arrived on time. I will continue using your service as I learn and improve my skills!”

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Posted 1 week ago

The Pi Hut is rated 4.9 based on 95,046 reviews