The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.26

4.3 Rating 1,250 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Millenium House,
Ollivier Street,
Alderney
GY9 3TD

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've enjoyed playing on this site,easy to use! Only downside is I cant find history of deposits and withdrawals and this morning when trying to log in,its froze and wont let me play!”

Helpful Report

(1089854) - Posted 2 years ago

“I never actually trusted this casino at the start. I'd made several small deposits without winning. Then last night I was on top so decided to withdraw.. money went straight into my account within minutes .. so will definitely not judge again.”

Helpful Report

(1013227) - Posted 2 years ago

“I have to say the phone casino customer support are amazing, they sorted my account verification out and withdrawal super rapid they were great, and the gaming experience itself is top class. My only issue is that I didn't get my refer a friend bonus, but iv emailed them and going on my last experience they will no doubt sort it quick.”

Helpful Report

(1084599) - Posted 2 years ago

“Great choice of games Plus no crashing when playing games like other sites But maybe think on updating the withdrawal procedure as it does take to long to receive your winnings than other sites like when you withdraw its in your bank the same day ?”

Helpful Report

(464990) - Posted 2 years ago

“The withdrawal is extremely quick and easy”

Helpful Report

(884962) - Posted 2 years ago

“This site has loads of games, great customer service, free spins every day, and superb withdrawal service with a debit card. On the negative side some slot’s don’t load, and the main feature on some slots you won’t see for a while, but that is gambling. Overall I have been on many gaming sites in my time and this is the best and fairest I have played.”

Helpful Report

(992612) - Posted 2 years ago

“Had problems with verifying my address as most of my bills are done online so no proff of utility bill and when withdrawing winnings there’s a £1 fee that’s why my score is 4 stars”

Helpful Report

(440664) - Posted 3 years ago

“Honest review signed up years ago never bothered verifying account so tried few other casinos instead . All I can say from couple times played there since is why didn't I do it earlier Took about hour compete verification process then was good to go. Regards the games all ones bar one played great plenty features and bonus made 2 withdrawals after 1st deposit both went into bank instantly. tried them again yesterday won another 300 couldn't believe . Admit then suckered ln and lost 100 back on game stated above that gave me no features but can't win on every game. All In all good casino instant payout and plenty games choose . I would highly recommend especially after lot the dodgy ones I've seen find over last month or so”

Helpful Report

(226935) - Posted 3 years ago

“I have no lucky in this casino. Games is good and promotion is no bad but not awesome, my experience in this casino was no nice. I put 100£ in this casino and I can’t withdraw this money straight away I need play a little bit. Try, you will see.Thanks”

Helpful Report

(938135) - Posted 3 years ago

“Has a nice player interface. Blackjack was decent. No complaints 😀”

Helpful Report

(924310) - Posted 3 years ago

“Fast website. Easy deposit and withdrawal.”

Helpful Report

(924264) - Posted 3 years ago

“I've not long joined the phone casino but so far l think it's a pretty fair place, not so many dead spins as I've experienced with other sites. A good choice of games to play , plus the free wonga spins are fun. Withdrawals were super fast and in my bank within minutes . It would be helpful if there was somewhere to display your account balance preferably on the main page . Apart from that it's all fun and games .”

Helpful Report

(922653) - Posted 3 years ago

Thanks for the feedback Pauline We'll look into how we can accommodate that. Regards The Phone Casino

Posted 3 years ago

“Need live chat”

Helpful Report

(915887) - Posted 3 years ago

Thanks, Wesley We did have a live chat function - but all we got were bonus chasers. This caused CS to slow up as they were dealing with customers that kept bombarding them with irrelevant chat. It's something that we are looking to do where we can create a chat for depositing customers - so that we avoid holding up genuine customers. I'll feedback to the dev team to see where we are with this. Regards The Phone Casino

Posted 3 years ago

“Got plenty good games and decent deposit no wager spins offer”

Helpful Report

(330574) - Posted 3 years ago

“Very quick and responsive customer service . Easy to deposit and withdraw the money. Only one thing which I found strange that the first couple withdraws was in couple minutes on my account and now it takes 1-5 days. Because of that my rating is 4 not 5.”

Helpful Report

(903322) - Posted 3 years ago

“Great selection of original games and really good bonuses. Only negatives (which I do understand due to the great bonus offers) are you need to play through your deposit, so don't deposit as always unless you can afford to lose the money. The other negative is the minimum £20 withdrawal amount, but they do pay out and when they do they pay out within minutes.”

Helpful Report

(896898) - Posted 3 years ago

“I like to be a customer at phone casino I have good experiences with you thank you !”

Helpful Report

(886419) - Posted 3 years ago

“I would give 5 star if its not charge £1 for withdrawal fee.”

Helpful Report

(886638) - Posted 3 years ago

“Fun to play - not sure about the withdrawal system. £1 for withdrawals is aceptable, but £20 min seems a bit high”

Helpful Report

(858889) - Posted 3 years ago

“Ive enjoyed playing the game's And it's easie to play i recommend this site”

Helpful Report

(778138) - Posted 3 years ago

The Phone Casino is rated 4.3 based on 1,250 reviews