The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.27

4.3 Rating 1,217 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Inchalla Le Val Alderney
GY9 3UL

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On your site it says available night and day. Ive been trying to call since yesterday. Ive also tried online with the chat. But that is also no working. Can you please tell me who and hiw ro contact”

Helpful Report

Posted 6 years ago

Very sorry Sam, CS operating times are displayed on the support page. Using the details I can see hereI I’ll ask CS to contact you. Any further queries, please feel free to email support@smallscreencasinos.com Kind regards The Phone Casino

Posted 6 years ago

“Had good winnings! 🙂”

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(441132) - Posted 6 years ago

Dear Mysterious.... Thank you for your review and congratulations on your winnings. We hope to see you again ... Kind regards Anon :0

Posted 6 years ago

“Great site I enjoy playing daily.”

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(426908) - Posted 6 years ago

God luck Craig Thank you for posting your review. We value your comments. Have a great weekend. Kind Regards The Phone Casino

Posted 6 years ago

“Love that fact that you can deposit from only £3 love the site”

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(344374) - Posted 6 years ago

Love the fact that you love that :-) Have a great weekend xx The Phone Casino

Posted 6 years ago

“Excellent service”

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(435309) - Posted 6 years ago

Teresa Thank you for your review. Have a most excellent weekend :-) The Phone Casino

Posted 6 years ago

“Fast and easy to sort my id out”

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(386500) - Posted 6 years ago

Thanks Samantha I'll release the choccie biscuits as a Friday treat .... Have a great weekend. Regards The Phone Casino

Posted 6 years ago

“Easy. Simple. Everything is good”

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(383563) - Posted 6 years ago

Vladislavs Many thanks for your review. Have a great weekend and see you again soon. Kind regards The Phone Casino

Posted 6 years ago

“They make it look like u win money then rob u blind.”

Helpful Report

(384106) - Posted 6 years ago

Hi Roland I've just asked CS to look into your account for me and to be honest we don't understand your review. It doesn't make sense based on your account activity! Just for your information..... every single game (on any reputable and licensed UK Gambling sites), undergo rigorous, independent third party testing and the games are then certified for use by the UK Gambling Commission. The Commission then regularly checks the certification so that the games have not been tampered with. As such you, as a customer, and every other customer that plays any UK licensed site, can have complete confidence that the games available to you are FAIR and operate according to their design. This is what makes the UK market a great and safe environment to play games within. This however, doesn't mean that everyone will win, every time they play and you must only play when its fun to do so and within your means. There are tools available in the site (under the main menu called "Know your limits") and the CS team can also assist you if you want to limit or restrict your activities in any manner. Further, if you are experiencing any problems, no matter if you have deposited £1 or £1m, GamStop is the national self exclusion scheme that you can access to prevent yourself from accessing any online site. If we can be of any help whatsoever or if you have any queries about the games that you have played, please feel free to contact the team using support@smallscreencasinos.com and we will do our very best to address any questions. We hope that you will see, we do not do anything to the games once they are launched so we have no ability whatsoever to take any money from you other than what you choose to do yourself. Kind regards The Phone Casino

Posted 6 years ago

“Hi lately its crashing inbetween my free won spins or just freezing i fell i have topped up alot and have lost so many spins thT i have been given when topping up and its a little frustratingas ive played and spent a bit of money latley.. but i have alwys loved the phone casino as a no wagering and so many variety of games its a 5 star from me. Leanne”

Helpful Report

(427549) - Posted 6 years ago

Hi Leanne, that's upsetting. I'll get the CS team to reach out and see why its suddenly become an issue. Sorry for any inconvenience, we try very hard to overcome the "technology" and make life as easy as possible. Thank you also for your support. Kind regards The Phone Casino

Posted 6 years ago

“First class response”

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Posted 6 years ago

Thanks Paul Hope to see you again real soon :-) Regards The Phone Casino

Posted 6 years ago

“I find the app very goood. It glitches quite a bit and have to log on and of alot. Games are fun and winnings are transfered fast”

Helpful Report

(441566) - Posted 6 years ago

Hi Sam Thank you so much for your review. I’ll get CS to contact you to get some more info on the glitches you speak of to see what the issues are. Thank you again. The Phone Casino

Posted 6 years ago

“Enjoy playing it but not enough games to pick from.”

Helpful Report

(411692) - Posted 6 years ago

Hi Jayne Thank you so much fo your review. Out of curiosity where would you like to see more games? At the moment we have about 600, most are slots as that’s what’s available. We are adding Bingo very soon and we have a whole raft of new live games coming too. Your feedback is much appreciated. Have a great weekend. Kind regards The Phone Casino

Posted 6 years ago

“Pretty cool site, but could do with more free spins for real cash”

Helpful Report

(438524) - Posted 6 years ago

Hi David, Many thanks for your positive comments. Last weekend we added a a deposit and reward page that gives you real money free spins when you make a deposit. Just go to the main menu and you’ll see it there. As with all our bonuses and promotions, we don’t have any play through restrictions. More and more games will be added to that page as we go and we will be trying different ways to get our players Moore real money spins . Hope thats helpful The Phone Casino

Posted 6 years ago

“Easy to use. Brilliant tournaments and fantastic choice of many different games! Easy to deposit, very quick withdrawal method.”

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(422095) - Posted 6 years ago

Thank you Charlotte x

Posted 6 years ago

“at the moment I'm happy I can't say anything else”

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(381009) - Posted 6 years ago

Krystian.... stay happy Have a great weekend. Kind regards The Phone Casino

Posted 6 years ago

“I have recently started playing phone casino again and thoroughly enjoying my experience. Although I do like the Mr wonga free spins I much preferred it the old way where u got so many free spins over the weekend if like on reels of luck etc. I'm probably just a boring old fart that liked the other way ha ha but other than that I'm really enjoying playing”

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(126832) - Posted 6 years ago

Never be boring ha ha Thank you for your comments. Basically we had to change the way we did things because of the tax law changing in the UK. We were the fist company to move completely away from that style of promotion and now you’ll now see lots of other companies following a similar path. If you do get free spins, most companies again add restrictions on how much you can win from them or they will add a playthrough condition to the spins.... We don’t. We want it to be fair for you. Whatever awards you get from us have no restrictions attached part from abuse restrictions. Hope that sheds some light on the matter. Have a great weekend. The Phone Casino

Posted 6 years ago

“Excellent site”

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Posted 6 years ago

Thank you for your review.. don’t be shy though we don’t bite.... much!

Posted 6 years ago

“Great site. Fast & easy deposit & withdrawals. I enjoy playing on this site & like your exclusive games best.”

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(240323) - Posted 6 years ago

Hi Sarah Thank you so much for your review. Fingers crossed, we'll have some more exclusive games being released in the next month or two for you to play around on. Kind regards The Phone Casino

Posted 6 years ago

“Great selection of games”

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(368010) - Posted 6 years ago

Dear Anon... We didn't realise how common that name was (ha ha!) No need to be shy... but thank you anyway for your kind words. The Phone Casino

Posted 6 years ago

“Needs more bonus’s and maybe a free spin winning wheel each day for registered players?”

Helpful Report

(410539) - Posted 6 years ago

Hello Anon, We have added loads and loads of free bonuses when you make a deposit on the "Deposit and Reward" page. In addition, you have the daily 100 free spins to win cash & prizes - completely free (no deposit required) that operates daily as well as lots of other freebies that are added ad-hoc. We, unlike other casinos that offer free spins, DO NOT attach any restrictions or terms to our rewards and free spins. You get to keep what you win with NO CATCHES, so I regret to inform you that we will not be offering a winning wheel where you win something that has terms and conditions attached to it and that further caps the amount of winnings you can withdraw from it. We don't believe that's fair to the player so we do things differently. Hope that makes sense. Kind regards The Phone Casino

Posted 6 years ago

The Phone Casino is rated 4.3 based on 1,217 reviews