The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.26

4.3 Rating 1,250 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Millenium House,
Ollivier Street,
Alderney
GY9 3TD

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent site, lots of games to play, £3 minimum deposit which is fab... quick withdrawal to card. Would of been 4* if they had the use of PayPal.”

Helpful Report

(18078) - Posted 7 years ago

Dear Anon, Don’t be shy :-) Thank you fo your review. We have been trying to get Paypal... sadly their minimum requirement is too high at the moment and despite trying many different people.. it seems too hard to get to the right person that can assist us. We’ll keep trying though as we want that 5th star xx Kind regards The Phone Casino

Posted 7 years ago

“I have just won £1000, very good payout, just a bit nervous about the withdrawal because the app reviews but I’m sure I will be playing this casino in the future and it’ll be my number one, once the withdrawal is through deffo a 5 *****”

Helpful Report

Posted 7 years ago

Hi Brandon Thanks so much for your great review. Withdrawals are always very quick if done as back to card. Congratulations on your win and have a great weekend. Kind regards The Phone Casino

Posted 7 years ago

“Real easy to use and the withdrawal process is quick and straightforward.”

Helpful Report

(271969) - Posted 7 years ago

Hi Pamela Hope you didn't have too many Easter Eggs over the bank holiday :-) Thank you so much for your lovely review and enjoy the rest of this short week ahead. Kind regards The Phone Casino

Posted 7 years ago

“Good range of games. Quick turn around of withdrawals. Great quick customer service”

Helpful Report

(292901) - Posted 7 years ago

Hi Richard Many thanks for your review. We are endeavoring to innovate with some new things that are coming soon so we hope that you'll continue to enjoy all the games and features that we offer. Thank you again. Kind regards The Phone Casino

Posted 7 years ago

“Great choice of games....quick and easy payout..will definitely continue to use”

Helpful Report

(129257) - Posted 7 years ago

Big love and thank you for your support. Kind regards The Phone Casino

Posted 7 years ago

“I signed up for this casino and have had a win I have uploaded my ID 3 days ago but still nothing. Is there a contact number as I can't find one, it's a great casino though and I will be back again if everything goes ok with the withdrawal :-) happy days..”

Helpful Report

Posted 7 years ago

Hi Leanne, The contact information is on the support pages. However, I've debt your details across just now assuming it's the same email you've used here. Well done on winning. Hope to see you soon and thank you for the review. Kind regards The Phone Casino

Posted 7 years ago

“This is a really good app there are a range variety of games. I would of given it a 5 but unfortunately I can't get bingo to work. The customer service is really good and really helpful and reply back to messages quickly”

Helpful Report

Posted 7 years ago

Hi Victoria Many thanks for your lovely review. Kind regards The Phone Casino

Posted 7 years ago

“The app is very easy to use and the wide choice of games are excellent, if you can't find a game you like, your obviously to you to gamble! Lol. The only downfall for me is the time the withdrawal process takes .”

Helpful Report

(239103) - Posted 7 years ago

Hi Nicky Thanks for your review. I'll get CS to look into why there may have been a delay in processing your withdrawal. Generally its pretty quick as you can see by other comments below. I'll come back to you. Kind regards The Phone Casino

Posted 7 years ago

“Great range of games,lots of deposit choices.”

Helpful Report

(147001) - Posted 7 years ago

Hi Natalia, Many thanks for the review. We hope you enjoy the site and the support team will be available should you require assistance.

Posted 7 years ago

Thank you Natalia We hope to see you again soon. There are lots of new games coming your way. Kind regards The Phone Casino

Posted 7 years ago

“Easy account and I’d verification process and payment very quick”

Helpful Report

(255304) - Posted 7 years ago

Hey Rebecca, Thanks so much for your lovely review. As the team only got 4 stars there will be no Friday treats for them ha ha. Have a great weekend and see you again soon. Kind regards The Phone Casino

Posted 7 years ago

“easy to use, great selection of games, i like the 100 free spins a day but find the game fruit dojo a but dull and longwinded”

Helpful Report

(129276) - Posted 7 years ago

Hi Alan Thank you for your lovely review. Your comments have been noted and our game programmer has been kicked into touch... I cant tell you (don’t tell anyone else) that we have a new improved game coming soon... I suspect it will be in the new year though. Have a great Christmas Thanks again The Phone Casino

Posted 7 years ago

“With ID checks being quickly processed”

Helpful Report

(116157) - Posted 8 years ago

Hi Katie Thanks so much for the feedback. We are hoping To go one step further and speed things a bit more. News out soon :-) Kind regards The Phone Casino

Posted 8 years ago

“So I play quite a lot on this site, excellent, took me a while to win mind you but still it's the luck of the draw 😏 knocked 1 point off, as everyone I play the free game Dojo it takes points off my score, I've sat and watched everytime I play it, I can have 1.5mill score go for next shot and it's changed back to 500k what's the actua point in that! Grr! Only bugbear is that!”

Helpful Report

(145835) - Posted 8 years ago

“Very quick withdrawal process, now just awaiting it to land in my bank.”

Helpful Report

(181388) - Posted 8 years ago

Hey Luke Many thanks for your review :-) Kind regards The Phone Casino

Posted 8 years ago

Dear Luke Many thanks for your review. Kind regards The Phone Casino

Posted 8 years ago

“Extremely fast processing withdrawal .”

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Posted 8 years ago

Hey Mark Many thanks for your lovely review. Kind regards The Phone Casino

Posted 8 years ago

Hey Mark Thanks so much for your review. Kind regards The Phone Casino

Posted 8 years ago

“Eventually let me win”

Helpful Report

(119702) - Posted 8 years ago

Keep being lucky :-) Kind regards The Phone Casino

Posted 8 years ago

Congratulations ! Make sure you keep coming back daily to see if you can win more prizes with our free cash give always. Regards The Phone Casino

Posted 8 years ago

“i enjoy playing on this site some good games lots of bonuses, unfortunately, no real money bonuses though also the pending time for withdrawals seems very long”

Helpful Report

(137615) - Posted 8 years ago

“Customer support are very good dealing with problems..Games are good we all have our favourite ones . Withdrawal makes this a good site as payment is fast i would recommend phone casino to friends .”

Helpful Report

(39369) - Posted 8 years ago

Hi Kathryn Thanks so much for your lovely review. We'll giv the customer services team a pat on the back :-) Kind regards The Phone Casino

Posted 8 years ago

“the games are all good and customer service were very helpful but it is a little confusing the you withdraw money and how long it takes but In all good”

Helpful Report

(192187) - Posted 8 years ago

Hey Craig Thank you so much for your review. Can you email support@smallscreencasinos.com ref Review and let me know your concerns on the withdrawal process? We are currently updating all our processes in a new look web site and it would be great to know what you didn't like so that we can look to improve. Thank you in advance. Kind regards The Phone Casino

Posted 8 years ago

“Love the games, and variety and the free spins awarded are amazing, the down side is they can ply be played on exclusive games one you get a balance from them. And that it's difficult to meet the wagering requirements with free spins. But overall I love it.”

Helpful Report

(162285) - Posted 8 years ago

Hi Ashley Thank you so much for your comments and rating. We are always striving for 5 stars so we hope to improve and meet your expectations. Kind regards The Phone Casino

Posted 8 years ago

The Phone Casino is rated 4.3 based on 1,250 reviews