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The Pest Control Co Reviews

4.5 Rating 229 Reviews

88 %

of reviewers recommend The Pest Control Co

Company Reviews

4.5

Based on 229 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 030 9173

Location:

The Training & Conference Centre, Chapel Street, Melbourne, DE73 8EH

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with The Pest Control Co. as a whole; they came out on the same day that I called them, which was after needing to wait a week for the local council appointment (not ideal when you've seen a rodent in your kitchen!), as well as coming out on the same day a week later when I had need to call them again. Derek was brilliant, he was knowlegeable and very helpful, and gave me some good advice. I am, obviously, hoping not to have to use the company again, but if I did need pest control, they will be the first company that I call!”

Helpful Report

Posted 1 year ago

“Had seen a mouse in downstairs rooms including the kitchen - suspected our cat had brought it in .( I eventually caught it in a home made trap, prior to Alan's visit. ) and released it into the countryside) Needed to be sure there were no more! Alan arrived and reassured me there was not an infestation. Checked our property to ensure there were no holes that mice were using. Callout charge only as no treatment necessary. Very satisfied with the service.”

Posted 4 days ago

“We had rats coming into the garden due to close by roadworks and we called Pest Control who sent Alan the same day. He was very professional and sorted the problem out for us. I would recommend this company to anyone with rodent problems.”

Posted 1 week ago

“I called Pest Control on the 01.03.24 due to a suspected rat problem. The lady I spoke to on the phone was very helpful, very reassuring and instantly put me at ease. The technician, Sean, attended our property on the 05.03.2024. I cannot commend Sean enough for his service. I was absolutely horrified and also very embarrassed about the issue but Sean was very friendly, very reassuring and took a lot of time and care to establish where the problem was coming from and dealt with this. Despite me bombarding Sean with endless questions, he was very patient and answered every single one (despite some of them no doubt being very stupid questions!). He never made me feel rushed and took the time to explain everything and gave me so much information. When he wanted to go and speak to my neighbour, I was concerned that they may think I was trying to pass the blame onto them but Sean was equally as polite and friendly to my neighbours as he had been to me. I felt so much better after his visit. People are often quick to complain but not as quick to give positive feedback and I honestly cannot be more positive about what was not a nice situation. The price I was quoted on the phone was the price I paid and this was so reasonable. Cannot recommend this company highly enough.”

Posted 1 month ago

“Thought I’d have to wait a couple of days, at least - but Steve was here in 8 minutes! Too service!!”

Posted 1 month ago

“A fab company, customer service are great,prices are very good, the quickness of getting appointment was fantastic and Dean the techition was very efficient, friendly and professional. Thank you. Would recommend this company for sure.”

Posted 1 month ago

“Prompt service Time keeping was very good. Did the job. Nice staff. Perfect !”

Posted 2 months ago

“Great service! The gentleman, who came out, Sean, was absolutely outstanding! I had a great laugh with him whilst he did his his job with the utmost professionalism - all whilst being approachable, informative and fun. Thank you, Sean!”

Posted 2 months ago

“Excellent service. Alan was very knowledgeable about mole behaviour and thus caught the little critters that where ruining our lawn. Very happy customer”

Posted 2 months ago

“Very pleased with Steve that came out to sort out an uninvited squirrel which had entered above our vaulted ceiling. Access was very difficult but Steve gave the builder clear instructions to the access he needed to trap it. I was traumatised by the situation as damage to the electrics was happening. Steve was calm and explained everything he was going to do and said it would be caught quickly. This put mind at rest. The next day the squirrel was caught and Steve came back early the following morning to remove it. Top class service from The Pest Control Co. and Steve.the price was similar to the other two companies I phoned, I had same day expert service. Very happy customer.”

Posted 3 months ago

“I had a flea problem in my house and I was at my wits end trying to work out why they were coming from as I had no pets! I called the pest control company and Alex came out to me the next day, explained everything that I needed to do prior and after his visit. He reassured me and the whole experience was quick and straight away I was put at ease.... and no more fleas! I can't thank Alex enough! Would definitely recommend to anyone with a pest problem. Thank you 😊”

Posted 3 months ago

“Very efficient and friendly service. Kevin was extremely knowledgeable as well as thorough. He identified the problem, as well as the source and put in control measures as well as offering a whole heap of further advice. A top bloke, thank you.”

Posted 4 months ago

Thank you very much for taking the time to leave us a review. We really appreciate this. We are very pleased to hear our technician dealt with your issue efficiently and effectively.

Posted 3 months ago

“Excellent service. From me discovering the wasps nest to it being removed by Shawn took a total of 90 minutes and meant my workmen could carry on with the job. Very happy customer”

Posted 5 months ago

Thank you very much for taking the time to leave us a review. We really appreciate this. We are very pleased to hear our technician dealt with your issue efficiently and effectively

Posted 3 months ago

“My experience with Derek representing the company was extremely helpful to my satisfaction I would highly recommend this company”

Posted 5 months ago

“Brilliant answered my question in minutes throughly recommend well done team”

Posted 5 months ago

“Great same day service from Alan who was very knowledgeable and had no problem dealing with the wasp nest in just one visit. As he expected one treatment was all that was required, although a second treatment would have been provided at no additional cost had it been necessary. Ruth”

Posted 5 months ago

“Discovered wasp nest in the morning and immediately rang The Pest Control Co who gave me a price and advised that Alan would contact me later that morning to arrange a visit. Alan duly rang as promised and advised he would be with us at 12.30 pm. At exactly that time Alan arrived and after I showed him where the wasps were entering the building he explained exactly what he was going to do to get rid ofthe colony. After entering the loft to determine the size of the problem, on his return he confirmed the nest was the size of a small suitcase. He then kitted up and sprayed the nest with chemicals. He then repeated the process on the outside of the house using a long tube entering through the eaves. Alan advised that within 24 hours all the wasps were likely to have gone and sure enough one day later we were back to normal. Thank you Alan for a job well done.”

Posted 6 months ago

“Nigel was very helpful and efficient and also did his upmost to make sure that our wasp issue was resolved. Thank you for your help.”

Posted 7 months ago

“Steve Simnett: give this man a raise! He was BRILLIANT, me and 6 girls live in a uni house and he was very respectful, didn’t talk down at us, very chatty, very kind, explained every little detail about the process and what would happen after. The service was really thorough he didn’t let anything go unmissed. Me and Katie highly recommend, you’re a legend Steve!”

Posted 7 months ago

“New to us, but amazed by the immediate response. Your man came on time, same day I reported the wasp nest problem, took 2 minutes to treat. After 2 hours no wasps around. Problem solved. Very pleasant person, knew his stuff. Well done.”

Posted 8 months ago

We pride ourselves on providing a thorough and efficient service, so we appreciate you taking the time to leave such positive feedback. Thank you.

Posted 7 months ago

“Alex provided a friendly and professional service. Arrived within stated timeframe. Approx 30mins from inspection to removal of wasp nest and departure. No sign of wasps 2 weeks after visit. Highly competitive fee charged.”

Posted 8 months ago

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The Pest Control Co is rated 4.5 based on 229 reviews