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The Pest Control Co Reviews

4.5 Rating 239 Reviews

88 %

of reviewers recommend The Pest Control Co

Company Reviews

4.5

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

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“I was very impressed with The Pest Control Co. as a whole; they came out on the same day that I called them, which was after needing to wait a week for the local council appointment (not ideal when you've seen a rodent in your kitchen!), as well as coming out on the same day a week later when I had need to call them again. Derek was brilliant, he was knowlegeable and very helpful, and gave me some good advice. I am, obviously, hoping not to have to use the company again, but if I did need pest control, they will be the first company that I call!”

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Posted 1 year ago

“Fantastic service today from Mick. A very quick response to a wasp problem. The nest was in a difficult to find place with poor access at the back of the house. Mick was really knowledgeable and took time to find the source of the problem. Brilliant service, I would thoroughly recommend. Thank you Mick for your patience and efficiency.”

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Posted 4 months ago

Thank you for taking the time to leave us such a positive review, we are so pleased that you are happy with our services!

Posted 4 months ago

“Brilliant service, answered phone immediately, came out around two hours later. Sean was the exterminator, he knew everything about wasps, polite and efficient. Would definitely use them again if needed. Again brilliant”

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Posted 4 months ago

Thank you for taking the time to leave us such a positive review, we are so pleased that you are happy with our services!

Posted 4 months ago

“Answered phone promptly, came out same day, Sean kept me informed on his ETA. Sean explained exactly what the wasps were doing to my shed. He did the work to a great standard. Work is guaranteed so first class service.”

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Posted 4 months ago

Thank you for taking the time to leave us such a positive review, we are so pleased that you are happy with our services!

Posted 4 months ago

“Called The Pest Control Company yesterday and spoke to a lovely lady who arranged for Sean to come out the same day to remove a wasp nest. Sean was very knowledgeable and really friendly- fantastic service, would definitely not hesitate to use or recommend this company - thank you so much x”

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Posted 4 months ago

Thank you for taking the time to leave us such a positive review, we are so pleased that you are happy with our services!

Posted 4 months ago

“Very good service! We had a wasp nest in a small hole in our brickwork, about 12 inches below a bedroom window, a lot of wasps coming and going all day. So opening the window was a definite no no. Got on the phone to the pest control co, and was quoted a price, and we were promised they would be out in 3 hours. Jason rang when he was on his way. He encountered a slight delay, and kept us informed. When he got here, he was professional, courteous, and knowledgeable about wasp nests and our problem. He said he could resolve the issue very quickly. And he was true to his word. He had a long nozzled tool that was attached to a small cylinder that contained the “magic powder.”From the ground he placed the tooled nozzle into the hole and gave a few squirts of powder directly into the hole. And that was it, problem sorted. The returning foraging wasps circled around the hole for a couple of hours wondering what to do. But a few hours later there was no sign of any wasps whatsoever! I left it for a few days then pointed the small hole with a bit of cement and problem was sorted. Paid Jason in cash, he gave us a receipt and said the work is guaranteed. Then he left. He sat in his van for a while, then came back and knocked our front door. I was slightly perplexed at what he came back for. But all became clear when he handed me a £10 note. I’d accidentally overpaid him £10. So that was very honest of him! Would deffo use this company again!”

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Posted 4 months ago

Thank you for taking the time to leave us such a positive review, we are so pleased that you are happy with our services!

Posted 4 months ago

“Quick and friendly service. Was greeted by Simon who was very professional, polite and helpful. Would happily recommend this company to others.”

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Posted 5 months ago

“Paul dealt with the problem efficiently and professionally. He arrived at the time he said he would, explained what the job entailed and completed the work quickly. I would not hesitate to recommend Paul or Copley Pest Control for their excellent service.”

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Posted 5 months ago

“Got an ant problem and possible wasp nest in my hedge Called early this morning because it states same day visit was told I’d get a visit after 3.30pm as that’s what I’d asked for. Then got a call saying he could not make it He could come tomorrow morning. Just took another call saying he’d called in sick and they cannot come till Monday. Whaaa you only have 1 guy! Don’t advertise same day when you cannot live up to it! Disappointing. Lady who called me was very pleasant btw but the company you work for have now left me high and dry with a couple of hours to try and get someone else. My first and last visit to your sight. Jo”

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Posted 5 months ago

“First time I used this kind of company. Sean was awesome 👍. He was very friendly and professional, I was very happy with his job he did, and how friendly and professional he was 10 out of 10. Waiting for your call to sign up a contract. Thanks again keep up the fantastic work.”

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Posted 6 months ago

“Very happy with the service we received. We rang after finding mouse activity in our house. Alan came the same day. He was very efficient, knowledgeable and friendly . He sorted the problem very efficiently. If we have any more pest problems in the future we will definitely be using Alan and the team.”

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Posted 7 months ago

“Had seen a mouse in downstairs rooms including the kitchen - suspected our cat had brought it in .( I eventually caught it in a home made trap, prior to Alan's visit. ) and released it into the countryside) Needed to be sure there were no more! Alan arrived and reassured me there was not an infestation. Checked our property to ensure there were no holes that mice were using. Callout charge only as no treatment necessary. Very satisfied with the service.”

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Posted 7 months ago

“We had rats coming into the garden due to close by roadworks and we called Pest Control who sent Alan the same day. He was very professional and sorted the problem out for us. I would recommend this company to anyone with rodent problems.”

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Posted 7 months ago

“I called Pest Control on the 01.03.24 due to a suspected rat problem. The lady I spoke to on the phone was very helpful, very reassuring and instantly put me at ease. The technician, Sean, attended our property on the 05.03.2024. I cannot commend Sean enough for his service. I was absolutely horrified and also very embarrassed about the issue but Sean was very friendly, very reassuring and took a lot of time and care to establish where the problem was coming from and dealt with this. Despite me bombarding Sean with endless questions, he was very patient and answered every single one (despite some of them no doubt being very stupid questions!). He never made me feel rushed and took the time to explain everything and gave me so much information. When he wanted to go and speak to my neighbour, I was concerned that they may think I was trying to pass the blame onto them but Sean was equally as polite and friendly to my neighbours as he had been to me. I felt so much better after his visit. People are often quick to complain but not as quick to give positive feedback and I honestly cannot be more positive about what was not a nice situation. The price I was quoted on the phone was the price I paid and this was so reasonable. Cannot recommend this company highly enough.”

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Posted 8 months ago

“Thought I’d have to wait a couple of days, at least - but Steve was here in 8 minutes! Too service!!”

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Posted 8 months ago

“A fab company, customer service are great,prices are very good, the quickness of getting appointment was fantastic and Dean the techition was very efficient, friendly and professional. Thank you. Would recommend this company for sure.”

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Posted 8 months ago

“Prompt service Time keeping was very good. Did the job. Nice staff. Perfect !”

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Posted 9 months ago

“Great service! The gentleman, who came out, Sean, was absolutely outstanding! I had a great laugh with him whilst he did his his job with the utmost professionalism - all whilst being approachable, informative and fun. Thank you, Sean!”

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Posted 9 months ago

“Excellent service. Alan was very knowledgeable about mole behaviour and thus caught the little critters that where ruining our lawn. Very happy customer”

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Posted 9 months ago

“Very pleased with Steve that came out to sort out an uninvited squirrel which had entered above our vaulted ceiling. Access was very difficult but Steve gave the builder clear instructions to the access he needed to trap it. I was traumatised by the situation as damage to the electrics was happening. Steve was calm and explained everything he was going to do and said it would be caught quickly. This put mind at rest. The next day the squirrel was caught and Steve came back early the following morning to remove it. Top class service from The Pest Control Co. and Steve.the price was similar to the other two companies I phoned, I had same day expert service. Very happy customer.”

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Posted 10 months ago

“I had a flea problem in my house and I was at my wits end trying to work out why they were coming from as I had no pets! I called the pest control company and Alex came out to me the next day, explained everything that I needed to do prior and after his visit. He reassured me and the whole experience was quick and straight away I was put at ease.... and no more fleas! I can't thank Alex enough! Would definitely recommend to anyone with a pest problem. Thank you 😊”

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Posted 10 months ago

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The Pest Control Co is rated 4.5 based on 239 reviews