The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,964 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 26th May 2025

Verified Customer

The Pen Company 5 star review on 22nd May 2025

Verified Customer

The Pen Company 5 star review on 3rd March 2025

Verified Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 9 months ago

“New refillable cartridge was just as advertised and does my old Parker fountain pen fine. Arrived the day after I’d ordered it as well”

Helpful Report

Posted 9 months ago

“They had what I needed, they sent what I needed and I'm happy. Thank you.”

Helpful Report

Posted 9 months ago

“Very happy excellent service definitely will be back so happy with my lovley dairy thank you”

Helpful Report

Posted 9 months ago

“Very efficient, fast delivery, well priced. Great products!”

Helpful Report

Posted 9 months ago

“The website was very helpful in showing the layout and size of diaries. The items were delivered a couple of days later, well-packaged. I have purchased from The Pen Company before and would certainly do so again.”

Helpful Report

Posted 9 months ago

“I have always received the very best, prompt service.”

Helpful Report

Posted 9 months ago

“Arrived promptly. Lovely diary as usual.”

Helpful Report

Posted 9 months ago

“Great selection of Paperblanks diaries, independent but not pricey and super quick delivery.”

Helpful Report

Posted 9 months ago

“Have used this company for years and they are excellent in all aspects. Customer service is exceptional and they always do their best to help- especially James. Thank you.”

Helpful Report

Posted 9 months ago

“My Lamy pen and converter arrived quickly . It works well thanks for the good service ;-)”

Helpful Report

Posted 9 months ago

“Excellent product, promptly dispatched. I buy a Paperblanks diary every year: they are beautifully designed and essential for keeping my life in order! Thank you The Pen Company.”

Helpful Report

Posted 9 months ago

“I've had the pleasure of ordering from The Pen Company several times. The first time was during the pandemicduring which there were supply chain chain issues with Pelikan which delayed the delivery of my pen. During that delay i had many conversations with James who kept me up-to-date with the status of my oder. More recently I ordered a Pelikan M1000 and it was deliverered her is the US within 4 days of placing the order. Well done in both cases.”

Helpful Report

Posted 9 months ago

“Brilliant service as always. Goods delivered within 2 days of ordering! Paperblanks diaries are always worth the money as well.”

Helpful Report

Posted 9 months ago

“Super helpful team. Lovely selection of hard to get perfect pencil refils.”

Helpful Report

Posted 9 months ago

“The Pen Company provide a fast excellent service. They have a good selection of diaries, pens as well as other things to choose from. Highly recommended.”

Helpful Report

Posted 9 months ago

“Excellent prices, fast shipping to US, great pen.”

Helpful Report

Posted 9 months ago

“Ordered on line and received goods quickly.”

Helpful Report

Posted 9 months ago

“Excellent products, excellent service. Order delivered very quickly. Many thanks”

Helpful Report

Posted 9 months ago

“Very happy with this lovely diary - it's a make that I buy every year. It was well-packaged, arrived quickly and was just as described. Many thanks!”

Helpful Report

Posted 9 months ago

The Pen Company is rated 4.9 based on 8,964 reviews