The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.55

4.6 Rating 2,150 Reviews

88 %

of reviewers recommend The Panel Company

4.6

Based on 2,150 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 28th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the quality and packaging kept the panels well protected, arrived quickly.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for the kind words and taking the time to share your experience. Kind regards, The Panel Company

Posted 3 weeks ago

“Very good product fast delivery and look good quality products will buy again always keep me informed on the delivery well done Billy”

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Posted 3 weeks ago

Hello Billy, We are incredibly grateful for your five-star review. Thank you for taking the time to leave your feedback! Kind regards, The Panel Company.

Posted 3 weeks ago

“Great price fast delivery great customer service everytime I have bought from them very happy to recommend Caroline.”

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Posted 3 weeks ago

Hello, We are so grateful for your five-star review. Thank you for sharing your experience! Kind regards, The Panel Company.

Posted 3 weeks ago

“I ordered 3 units of Aluminium External Corner (Rigid) - Anthracite. The product is of excellent quality and was delivered on time as promised”

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Posted 3 weeks ago

Hello, Thank you for leaving us five-stars! We truly appreciate your positive feedback. Kind regards, The Panel Company.

Posted 3 weeks ago

“No issues good quality and not to expensive,easy to fit looks nice”

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Posted 3 weeks ago

Hello Paul, Thank you for taking the time to leave your five-star review. We really appreciate your feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“Professional company, easy ordering, and most importantly- it was no issue when I called them to amend an order. 5* Thanks”

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Posted 3 weeks ago

Hello, We are so pleased to hear that you have had a good experience. Thank you for rating us five-stars and we truly appreciate your kind words! Kind regards, The Panel Company.

Posted 3 weeks ago

“Ordered panels and delivered in a week's time. Looks lovely in my bathroom since fitted. Only downside ordered samples and had to pay for deliveries when other firms sent them foc”

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Posted 3 weeks ago

Hello Lionel, Thank you for taking the time to leave us a five-star review. We are so pleased to hear that you are happy with your new bathroom and we appreciate your feedback. Kind regards, The Panel Company.

Posted 3 weeks ago

“great quick service keep you up-dated with the delivery, really well packed panels and the colors displayed on the panels really stand out.”

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Posted 3 weeks ago

Hello Paul, Thank you for taking the time to share your image with us. The White Sparkle looks fantastic! We really appreciate your positive review. Kind regards, The Panel Company.

Posted 3 weeks ago

“Panels have transformed my tired looking bathroom, happy with the price and delivery. Contacted the company with a few questions which they responded to very quickly. My only regret was ordering white end panels instead of silver, the white end panels are more of a grey colour. 5 star company.”

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Posted 3 weeks ago

Hi Mel, Thank you for the kind words and taking the time to share your experience! We appreciate the feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“Good Ggbhghgddnbn”

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Posted 4 weeks ago

Hi, Thank you for taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 3 weeks ago

“I've ordered 2 lots of panels. First, narrow slat full length. These were unavailable when I ordered them, but told an estimated ' in warehouse' date. They were delivered within 2 days of that date...Excellent. The second was the raised and fielded panels. Delivered within 4 days. Both really good quality and well built (better than that well known warehouse BBQ!!) Great price. Delivered by company van (same guy) Spoke to customer service's who were great, even my special request of a delaying a delivery was spot on. Got a txt with a 2 hour window and both orders were on time Would absolutely recommend the products and company. 100%”

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Posted 4 weeks ago

Hi Gary, Thank you for the kind words and taking the time to share your experience! We appreciate the feedback and are thrilled that you're happy with your purchase. Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent service,super quality panels ,love them .would definitely recommend”

The Panel Company 5 star review on 3rd April 2024

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Posted 4 weeks ago

Hi, Thank you for giving us a 5-star review and taking the time to share this image with us! The panels look great! Kind regards, The Panel Company

Posted 4 weeks ago

“Fantastic company. Quick delivery and great prices!”

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Posted 4 weeks ago

Hi Carl and Amanda, Thank you for taking the time to review your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 4 weeks ago

“Good product, delivered promptly”

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Posted 4 weeks ago

Hi Gary, Thank you for taking the time to leave us a 5-star review and share your experience! Kind regards, The Panel Company

Posted 4 weeks ago

“Great. Company to deal with delivery arrives when they say it will delivery drivers are very good and helpful panels look very good ans easy to install.”

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Posted 4 weeks ago

Hi, Thank you for taking the time to leave us a 5-star review! We use our own fleet of drivers to give customers a personable experience. We hope you love your panels even more once they're installed! Kind regards, The Panel Company

Posted 4 weeks ago

“Really pleased the with quality of the wood panels and although I had to trim them to fit they were easy to do so with no damage delivery was excellent kept up to date with tracking and delivery driver was very pleasant and brought them into my home and left them in a safe place I now have them up in my kitchen and looks amazing definitely recommend this company”

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Posted 4 weeks ago

Hi, Thank you for taking the time to review your experience with us! We appreciate the feedback and kind words about our delivery driver. Kind regards, The Panel Company

Posted 4 weeks ago

“Easy purchase and accommodating on delivery dates and spot on delivery service”

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Posted 4 weeks ago

Hi Mark, Thank you for the kind words and taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 4 weeks ago

“Panels arrived well packed and on time fitted them over 2 days and now the wall looks stunning well happy , the light grey sulcado range, and the acoustics don't half make the difference. Would recommend to anyone for a great wall feature.”

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Posted 4 weeks ago

Hi Martin, Thank you for taking the time to leave us a 5-star review and sharing your experience. We couldn't agree more. Sulcado panels really transform a room! Kind regards, The Panel Company

Posted 4 weeks ago

“Great company and great panels”

The Panel Company 5 star review on 1st April 2024

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Posted 1 month ago

Hi Steve, Thank you for the kind words and taking the time to share images of your shower! Love the panels! Kind regards, The Panel Company

Posted 4 weeks ago

“Whilst searching online for bathroom ceiling and shower wall panels, I came across the Panel Company website and chose some beautiful matt ceiling and high gloss (white) shower wall panels, which were reasonably priced and on budget for me. I was unsure about which trims to order, but the website has a number of extremely useful ‘How to install/ Choose the right products for the job’, video guides and demos. I made good use of the videos, because they were far more informative than other websites I had encountered in my search. My panels were delivered efficiently with care and on time by The Panel Company’s own delivery fleet, not via the usual unreliable, heavy handed courier services, we are so used to these days! Without any fuss or bother the friendly, helpful driver carried the panels into the house. I have a disability, which is the reason I need a new walk-in shower and my husband has got a shoulder injury, so he didn’t get much help from us. The panels far exceeded expectations and I was thrilled with the purchase. However the installer failed to come up to expectations and we had to take him off the job, which meant that I had to re-order. I found that the background knowledge provided by the ‘How To’ videos were invaluable, enabling us to question the workmanship and differentiate between reality and excuses given for unprofessional workmanship. So having had a chat with Gaz, who demonstrated genuine empathy for the situation, I took his advice and called in a professional bathroom plumber, to assess the damage before re-ordering. I know that if I lived in Bristol rather than Cornwall, he would have popped round to assess the damage himself. I have now re-ordered accordingly and I know the products provided by The Panel Company are excellent quality and very competitively priced. Having spoken to Joanna and Gaz on the phone, with Nick via email and the delivery driver, I can confirm that the customer service we received, was exemplary. Gaz was great and the empathy he conveyed was genuine (unusual in terms of other customer service experiences, from other companies). It matters when someone listens and really cares. The new fitter will start work in about 3 weeks and when it is finished, I will post another review with photographs. So, without any doubt, I can highly recommend The Panel Company and I wouldn’t hesitate to use them again. Thank you all so much. It was good to do business with real professionals.”

Helpful Report

Posted 1 month ago

Hi Sally, Thank you for taking the time to write such a thoughtful review. We're thrilled that our installation videos and guides were useful to you, and hope to add even more this year. We want to thank you for the kind words about Gaz, Joanna, Nick, and one of our delivery drivers - who made your customer service experience memorable. We'll be sure to keep an eye out for images of your completed bathroom in the upcoming weeks! We can't wait to see it! Kind regards, The Panel Company

Posted 4 weeks ago

The Panel Company is rated 4.6 based on 2,150 reviews