The Outdoor Look Reviews

Name: The Outdoor Look
Address: Pendle Village Mill, , Nelson, Brierfield
Rating: 4.56

4.6 Rating 222 Reviews

88 %

of reviewers recommend The Outdoor Look

4.6

Based on 222 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01282 526 428

Email:

Info@theoutdoorlook.co.uk

Location:

Pendle Village Mill, , Nelson
Brierfield
BB9 5NF

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The Outdoor Look 5 star review on 16th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb quality decking. Impeccable service. Placed order 6pm Tuesday, delivered 1pm the next day. Delivery men very helpful and friendly. Thank you.”

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Posted 2 years ago

Thank you for your review Dean, we are so pleased you like the quality of the product

Posted 2 years ago

“Wow, what can you say when you receive such great service and a superb quality product? The delivery driver was so helpful and had the perfect balance of friendliness and professionalism. We have been looking at many, many companies and samples of decking. The Outdoor Look not only has outstanding product the price was considerably better than others. Seriosly, ignore the hype of other overpriced companies. This decking looks far better than we expected. The weight and density tells you immediately this is a high quality product. We will happily send photos when we get it fitted later this month.”

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Posted 2 years ago

Hi James, thank you for this amazing review. We have passed on your comments to the driver to let him know. It is so important to us to be able to provide quality products at a reasonable price along with providing the best possible customer service. We look forward to seeing your pictures later this month!

Posted 2 years ago

“Brilliant communication, and speedy delivery time”

The Outdoor Look 5 star review on 11th June 2021

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Posted 2 years ago

Thank you for the brilliant review and the photo, the hedging tiles look fantastic.

Posted 2 years ago

“Excellent help and support”

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Posted 2 years ago

“Kept in the loop from start to finish. Great setvice & product. Will use again.”

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Posted 2 years ago

“Great customer service, the wrong item was originally delivered but it was sorted out and corrected the following day. Would definitely use this company again. Great product can’t wait to install the new hedge tiles.”

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Posted 2 years ago

Hi Lisa Thank you for your review, we are pleased that we could turn this around as quickly as possible for you and that you are happy with the product. We can't wait to see some pictures of the finished look.

Posted 2 years ago

“Really good communication and helpful when I called to ask about delivery timings. Pleased with the items, they look great... thank you”

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Posted 2 years ago

Thank you for the review Samantha, we are glad you like the items ordered and were happy with them

Posted 2 years ago

“They managed to deliver the products in 2 days which I considered super quick! The quality was amazing and we managed to fit the composite decking ourselves. We have had lots of compliments. We the energy it gives to our outdoor space.”

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Posted 2 years ago

“This is the second time we have ordered composite decking from Outdoorlook. From beginning to end the service, product and delivery is 100%. I would and have recommended to many.”

The Outdoor Look 5 star review on 7th June 2021

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Posted 2 years ago

Hi June Thank you for the brilliant review, we are so pleased that you are happy with our customer service and the quality of our products. Thank you for the recommendations too and the photos, we will use these on our social media channels as the look great!

Posted 2 years ago

“Excellent customer service and product quality.”

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Posted 2 years ago

Thank you for the 5 stars, about our service and products :)

Posted 2 years ago

“Communication via Instagram messenger with Ellie was great, prompt, clear and friendly. The Amazon foliage tiles looks great straight out of the box, nice variety of leaves and more dense than I expected. Looking forward to getting them up. The delivery was also really fast, the very next day after I ordered. Great stuff”

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Posted 2 years ago

Hi Stuart Thank you for the two lovely reviews they have both made the team smile reading those this morning. Glad you are pleased with the product and the speed of delivery too

Posted 2 years ago

“Driver delivered bang on time in Edinburgh this morning and carried decking to side of house - good service from a very helpful individual. Thanks!”

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Posted 2 years ago

Hi David Thank you for your 5 star review. We shall pass this onto the driver today

Posted 2 years ago

“Excellent Service a great product well deserved 5*****”

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Posted 2 years ago

thank you for that smashing review :D

Posted 2 years ago

“Very nice and helpful nothing was a problem”

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Posted 2 years ago

Thank you for your great feedback

Posted 2 years ago

“Prompt delivery great quality”

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Posted 2 years ago

“Beautiful panels. Great quality.”

The Outdoor Look 5 star review on 17th May 2021

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Posted 2 years ago

Thank you for the lovely review and gorgeous photo. The hedging tiles look amazing

Posted 2 years ago

“I ordered some composite decking on line excellent service excellent product and very fast delivery I would have no hesitation recommending outdoor look to others and would order products in the future”

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Posted 2 years ago

Hi Shaun, Thank you so much for taking the time to leave us this amazing review.

Posted 2 years ago

“A Great service Great Price Delivery I was kept up to date on drivers arrival time, which was spot on. The product was great to put down nice and simple Will be using again”