The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,425 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 23rd July 2025

353

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed is beautiful. We did not have any issues building the bed, it was very straightforward! Delivery information was provided promptly, and we knew when to expect the bed. Thanks again!”

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Posted 1 year ago

“Great service, fast delivery . Planning my next order now. 😀”

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Posted 1 year ago

“Excellent and well made product. Relatively easy to assemble and very stable when completed (Don't rush it, take your time). The delivery window was well worth the wait. The packaging of the product was exceptional. Will be purchasing another soon.”

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Posted 1 year ago

“We went for a metal framed bed. Very pleased with it. Delivery was fine, fairly straightforward to assemble, nothing missing. All in all a positive experience, would recommend this company and would use again.”

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Posted 1 year ago

“I’ve bought 3 beds now and they are all great . Very well made. Easy to assemble and arrive as stated Would recommend”

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Posted 1 year ago

“This is our third metal bed frame from The OBC (all still in use) and the build quality is consistent throughout, easy to put together solid constuction very pleased would recommend”

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Posted 1 year ago

“fabulous bed .great service and no fuss delivery . don t bother trawling the web just go with this company for first class quality at a very ressonable price . also the best mattress weve ever hadin 50 years”

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Posted 1 year ago

“We bought a Virginia bedstead in 2009 and recently noticed some issues with the slat supports (and on a cosmetic note, tarnishing of the brass knobs). I contacted the Original Bed Company without any great expectations as the purchase was 15 years ago. However, I was pleasantly surprised as the customer service was excellent. The slat issue was fixed and I was able to purchase replacement knobs. The bed is now in good condition again and will easily last another 15 years. If we need to buy another bed we will definitely be considering one from the Original Bed Company.”

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Posted 1 year ago

“The Original Bed Company not only has wonderful quality products but also fantastic customer service. They offered helpful advise over the phone and via email and custom made the twin beds’ headboards and footboards to the size we needed for the room. They are beautifully made and easy to build. I highly recommend this fantastic company.”

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Posted 1 year ago

“I don't usually write reviews like this- however, this time- I'm impresssed. A brilliant bed. I am so happy with it. Service was superb and fuss free. Assembly involved usual swearing, but worth it. A very happy customer”

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Posted 1 year ago

“The bed originally arrived with a faulty part but The OBC immediately arranged for an engineer to visit and rectify the issue. The bed is of great quality and the service received was second to none and we would definitely buy from them again.”

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Posted 1 year ago

“I was anxious for delivery since I was ordering from the United States, but delivery was seamless and the bed was in perfect condition. Assembly was easy and didn't take very long. The bed is so beautiful and hopefully will be something I can pass down to my children. I'm so happy I found The Original Bed Co.”

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Posted 1 year ago

“The most perfect timeless bed. Very sturdy and two height settings to suit your needs. I'm obsessed and will certainly last to match any colour scheme change. Had tonnes of compliments, would 100% recommend!”

The Original Bed Company 5 star review on 22nd June 2024

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Posted 1 year ago

“Great quality bed frame. Quick delivery, easy to assemble. Highly recommended and value for money.”

The Original Bed Company 5 star review on 21st June 2024

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Posted 1 year ago

“Beautiful, quality bed, and friendly customer service.”

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Posted 1 year ago

“Absolutely love our new "Kendal" brass bed! Fantastic quality! Impressed by the packaging and delivery with care. Will recommend OBC very highly.”

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Posted 1 year ago

“Excellent service from order to delivery. Bed made to order and delivered as per timescale. Would recommend, quality sturdy bef”

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Posted 1 year ago

“Excellent customer service and such a high quality of product. Every component had a hand tied label showing it had been condition checked and it was so well packaged. Have recommended you to quite a few people now.”

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Posted 1 year ago

“Absolutely delighted with my 2 bed mattress and headboard which I ordered. Delivery date and communication around my orders was excellent. On the day of delivery there was clear communication on my delivery time slot, and the offloading to my bedrooms was excellent. Highly recommend. Absolutely delighted, mattresses are so comfy.”

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Posted 1 year ago

“Great product, great service, great delivery team. Completely happy.”

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Posted 1 year ago

The Original Bed Company is rated 4.8 based on 2,425 reviews