The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 795 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had completed the online form for some assistance and had 2 ladies from Nappy Gurus contact me. Meg provided some great advice by way of email & Innes invited me to have a phone call to discuss the thoughts I had. Innes provided a really thorough overview & was extremely kind, knowledgable & positive about how I could begin my cloth nappy journey. At the end of the call Innes was kind enough to summarise in email & send me through suggestions for items to try. Overall I have been extremely grateful for the support received from the Nappy Gurus team & would highly recommend them to anyone considering using cloth nappies.”

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Posted 4 years ago

Thank you so much Phae. This is lovely to hear! We're so proud of our team of gurus and I'm pleased you received the help and support you needed. Stay safe and take care x

Posted 4 years ago

“Brilliant service.”

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Posted 4 years ago

Thank you, this is great to hear! Stay safe x

Posted 4 years ago

“Prompt dispatch despite current pandemic. Lovely products. Very happy”

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Posted 4 years ago

Thank you Jennifer. It has been a tricky task but we are managing to stay open. Hoping to see you again soon. Stay safe and take care x

Posted 4 years ago

“Order came within stated time without issue.”

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Posted 4 years ago

Fantastic to hear Danielle. Hoping to see you again soon. Stay safe and take care x

Posted 4 years ago

“Such a welcoming and informative site and group of parents. Orders and deliveries from here also always arrive quickly and we'll packed. The free nappy guide was really useful xx”

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Posted 4 years ago

Thank you Emily, this is fabulous to read! Hoping to see you again soon and stay safe x

Posted 4 years ago

“Great service! Easy to use website with great products and eco-friendly packaging. Our delivery arrived swiftly and I was thrilled with the contents”

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Posted 4 years ago

Thank you Zoe for your kind words. They're lovely to read. Stay safe and we hope to see you again soon :) x

Posted 4 years ago

“I was really pleased with the products I purchased and even watched a nappy guru tutorial on terry folds. Really wish I’d discovered The Nappy Gurus earlier to be honest. I already have more products in my basket. Such a quality selection you carry!”

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Posted 4 years ago

Thank you for your fantastic review Alex. We really appreciate your lovely words. Hoping to see you again soon and stay safe x

Posted 4 years ago

“Loved whole experience, fast shipping, great products”

The Nappy Gurus 5 star review on 13th May 2020

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Posted 4 years ago

Simona, thank you so so much for your lovely review and for sharing this beautiful photo. We really apprecaite it. Stay safe and hope to see you again soon :)

Posted 4 years ago

“Great customer service, quick delivery, lovely packaging and great products. I am very pleased with my tickle tots all in two and will definitely be ordering from the nappy gurus again as I know I can trust the products that they offer.”

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Posted 4 years ago

Thank you so much Jessica. This is lovely to read and we're really pleased you're happy Stay safe and we hope to see you again soon :)

Posted 4 years ago

“You are a dream team! Very helpful, inspiring and always ready to answer questions and motivate parents to try living a bit more zero waste.”

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Posted 4 years ago

Oh wow! Thank you Irene! This has made our day :) Hoping to see you again soon x

Posted 4 years ago

“We went for a bundle to give us an easy start to our nappy collection. We went for the budget nappies (Alva Baby) and really love them. The bundle came with everything else we needed such as wet bags and liners. We added in some boosters as well (good advice on their Instagram page). We got emails to update us on our order and it was all delivered really quickly. Packaged well.”

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Posted 4 years ago

Thank you for the wonderful feedback and 5* review Pamela. Very much appreciated and we hope to see you again soon. Stay safe x

Posted 4 years ago

“If it wasn't for the Nappy Gurus I would have given up on cloth nappies their website, Instagram and you tube pages helped give me the knowledge I needed and their shop gave me excellent range of products all posted quickly and well packaged. I love the Nappy Gurus and I have been happy with every product bought from them. When I emailed with a question they replied within minutes. Fantastic!!”

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Posted 5 years ago

Oh wow! Thank you for sharing Rachel. I'm so pleased we helped you and you have continued with cloth. :) This makes it all worthwile. Hoping to see you again soon xx

Posted 4 years ago

“Beautiful items, fast delivery and amazing customer service”

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Posted 5 years ago

Fanstastic! Thank you so much Ruth, this means the world to us. We hope to see you again soon. :) Stay safe x

Posted 4 years ago

“My order was dispatched quickly considering the current situation and the items I ordered were in excellent condition- and so cute! Can’t wait to use on my little one! Will definitely order from Nappy Gurus again.”

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Posted 5 years ago

Thank you Brittany for your lovely review. We really appreciate your great review :)

Posted 4 years ago

“Quick delivery and packaged beautifully”

The Nappy Gurus 5 star review on 7th May 2020

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Posted 5 years ago

Thank you Georgia for your lovely review :) x

Posted 4 years ago

“New to cloth nappies and I have found the website to be so useful at helping me find my feet. Even in these difficult times ordering was simple and delivery was quick, I will be using again when I know my husband will not see the mailman coming with yet another parcel”

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Posted 5 years ago

Haha! This made us chuckle. We have a few customers who normally say they've won a competition ;) Thank you so much for your lovely review Alison. Hope to see you soon :)

Posted 5 years ago

“Use the Nappy Guru’s to purchase all my cloth nappies and accessories. Not only are the team lovely and SO helpful but they always ship my order super quickly and answer any queries I have on the same day :) can’t recommend them enough!”

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Posted 5 years ago

Thank you so much for your lovely review, we really do appreciate it. Thank you! We hope to see you again soon :)

Posted 5 years ago

“Very helpful and knowledgeable and quick delivery service even in current circumstances thank you”

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Posted 5 years ago

Thank you! We really appreciate your kind words and the 5* review. Stay safe x

Posted 5 years ago

“I LOVE TNG’s and their team. It’s fab having somewhere so open and honest about brands as well as offering discounts, bundles and so much more. Thanks to the help of the website, your YouTube and TNG’s my son is fully on cloth nappies and looking to start on the home section next!”

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Posted 5 years ago

Fantastic to hear! Thank you for sharing Harleigh, we really appreciate it! :) Hope to see you again soon x

Posted 5 years ago

“Perfect delivery as always! Even in a pandemic my parcel arrived in great time and I’m super pleased with my order. Highlight of my day (week!). Thank you! And thank you for always working so hard xx”

The Nappy Gurus 5 star review on 29th April 2020

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Posted 5 years ago

Thank you so much for your lovely review Demi and for sharing your photo. We really do appreciate it Hope to see you again soon :)

Posted 5 years ago

The Nappy Gurus is rated 4.9 based on 795 reviews