The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 795 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, friendly service and quick delivery despite the current circumstances. Good range of products.”

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Posted 4 years ago

Thank you so much for this amazing review and 5*. Greatly appreciated :)

Posted 4 years ago

“Quality nappies and helpful product advice! Couldn't believe how quickly the nappies arrived!”

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Posted 4 years ago

Yay! This is fabulous. Thank you so much for your amazing review. We hope to see you again soon. :)

Posted 4 years ago

“Brilliant speedy service as always! Even during lockdown which is pretty impressive:)”

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Posted 4 years ago

Thank you so much Malgorzata for your amazing review :)

Posted 4 years ago

“I filled out the contact form to get some personalized nappy advice and received an email shortly after from Innes! Wow - I am SO thankful for all of her recommendations. Up until this point, I was ready to throw in the towel with cloth diapers because I was so overwhelmed. Innes helped me understand what types of diapers there are and what would work best for me. I was so impressed with how in detail and thorough her information was! I am super thankful for TNG and hope that you guys can ship to the US again soon. :)”

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Posted 4 years ago

Thank you so much Hannah. This is amazing to hear! It's great to hear feedback and we hope to see you again soon :)

Posted 4 years ago

“Highly recommend this site. Such a great selection of nappies and eco products. The Gurus are so helpful and offer loads of useful advice!”

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Posted 4 years ago

Fantastic to hear Jess. Thank you so much for the wonderful review and the 5 stars. It is greatly appreciated :)

Posted 4 years ago

“I would highly recommend TNG for their service, product range and advice! For anyone wanting to start using cloth nappies they offer a friendly and helpful advice service. It always feels very personal when you order from TNG, like ordering from a friend :)”

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Posted 4 years ago

Wow! Thats so nice of you Amy. This is wonderful to hear, it's good to hear all the hard work is worth it and we are getting it right. Thank you :)

Posted 4 years ago

“Excellent service and quick delivery. Highly recommend”

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Posted 4 years ago

Yay this is fantastic. Thank you so much Ceri. Hope to see you again soon :)

Posted 4 years ago

“Items packaged well and received swiftly. Thank you so much!”

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Posted 4 years ago

Yay! Great news, Thank you Jody for you taking the time to leave us a review and 5 stars :)

Posted 4 years ago

“Great selection of products and info to go along with them. Pretty new to cloth and the advice given by The Nappy Guru team on the Facebook group has been invaluable!!”

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Posted 4 years ago

This is fantastic to hear and it's good to know we can reach and help people on different platforms. Thank you so much for the 5 stars :)

Posted 4 years ago

“Great service, still trying out what works best for me”

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Posted 4 years ago

Great to hear. Don't forget our Facebook group The Nappy Guru Place is full of supportive parents and carers that are a wealth of knowledge. Thank you so much :)

Posted 4 years ago

“I cannot rate the nappy gurus high enough! All of their products are gorgeous, every member of the team is so helpful. Constantly giving out advice and answering any questions on ALL of their social media platforms. The amount of time and dedication they put into their work is heartwarming and how they have continued to work through this current situation is outstanding. Using cloth on my first baby, since birth, has been so simple and that’s down to the nappy gurus and their wonderful products and knowledge. Love you guys!”

The Nappy Gurus 5 star review on 31st May 2020

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Posted 4 years ago

Oh Hannah, you've got us all in the feels! We love you too! :) xx

Posted 4 years ago

“The entire nappy guru team are so knowledgeable in all expects of eco living especially cloth nappies. Each team member have offered easy to follow advice and suggestions that has helped our cloth journey be as easy as possible! Lovley range of products with excellent quality, prices and delivery options.”

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Posted 4 years ago

Wow! Thank you Shauna for your fantastic review! Thats great to read and makes us so happy :) Hoping to see you again soon :)

Posted 4 years ago

“I have been shopping with The Nappy Gurus for 9 months, i tend to get sucked into the site and things just fall into my basket :O The shopping experience is always fantastic, orders are dispatched really quickly and arrive in record time! The Nappy Gurus and team are fantastic, they are so friendly and always happy to help in anyway they can. I don't shop anywhere else for nappies!”

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Posted 4 years ago

Thank you so much Lucy! This is amazing to read! We really appreciate your kind words and 5 stars. It makes it all worthwile :) xx

Posted 4 years ago

“I really can't thank the team enough! From the how-to video's, to FB lives, Insta stories, one-to-one online consultation, to the Facebook group, I tell you they are amazing. When I first decided to look into cloth nappies it felt overwhelming as no one I know uses them, but these guys do so well in taking the overwhelm away and personalising your experience, so it's easy for you to find option best for you and baby! Laura has been amazing. After I filled out a form she sent me emails with nappy suggestions personalised for me and baby, and then we had a one-to-one video call where she did demonstrations and answered all my questions. TNG are 100% a blessing and I'm so happy they are a part of our journey. It's a real community of people using real nappies to help the environment, our pockets and most importantly babies bum! xx”

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Posted 4 years ago

Wow! Thank you so so much. This is fantastic to read and we really appreciate it :) I will pass your thanks on to Laura. She is a little gem! Hoping to see you soon and stay safe :)

Posted 4 years ago

“A big thank you to Megan for her recommendations. She had taken into account the different needs I was looking for and gave good practical advice with different options. The Nappy gurus stock a great variety of cloth nappies as well as CSP and its great value and easy to buy from”

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Posted 4 years ago

Ah, Meg is a gem! Thank you so much Naimh for your kind words and 5 stars. This means a lot to us! Hoping to see you again soon :)

Posted 4 years ago

“I filled in their nappy questionnaire and got a reply in days from Innes. She has been fantastic. The advice has been so helpful and realistic. I had a few follow on questions and she was so helpful. I'm a first time Mum and found all the info spot on, not overwhelming or pushy in any way. Cannot recommend this service or Innes enough”

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Posted 4 years ago

Innes is on fire recently! Thank you so much Michaela for your lovely words and 5 stars. Hope to see you again soon :)

Posted 4 years ago

“Wow, Customer service is above and beyond. Thank you so much Innes!! So informative and helpful xxxxxxx”

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Posted 4 years ago

Innes is a star isn't she! Thank you for the great review Edie and for the 5 stars. You're fab! Hope to see you again soon :)

Posted 4 years ago

“Cannot recommend The Nappy Gurus enough! Their personalised recommendations have been so helpful when choosing what nappies would best suit us. Always my go to for all things cloth!! 😊”

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Posted 4 years ago

Thank you Samantha, this is fantastic to hear and thank you for the 5 stars :) Hope to see you again soon :) Stay safe x

Posted 4 years ago

“Fantastic & friendly advice from Lauren - super helpful! Great products delivered quickly. Already coming back to stock up on more!”

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Posted 4 years ago

Fantastic to hear Nathaniel. Lauren is awesome. We appreciate your 5 stars and it's great to hear you're a return customer :)

Posted 4 years ago

“We have had a great experience with The Nappy Gurus! Innes gave us some great advice and tips on setting up reusable nappies with a newborn! Our order arrived really quickly and I will be ordering again! We can’t wait to try out our nappies when our little one arrives! Thank you for your help!”

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Posted 4 years ago

Thank you for the great feedback Laura. Innes is a gem isn't she! We really do appreciate your kind words. Stay safe and take care x

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 795 reviews