The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 792 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 792 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely soft and good quality of pads.”

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Posted 2 months ago

“Happy with quality of products received. Thank you”

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Posted 2 months ago

“I’ve always had a great experience with TNG. Fast delivery and friendly and efficient customer service.”

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Posted 3 months ago

“Excellent customer service.”

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Posted 3 months ago

“Excellent service, very fast responses, couldn't be more helpful! Thanks so much. Lovely team to communicate with and great quality fab products. Highly recommend.”

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Posted 4 months ago

“Really fast delivery Good value product that works”

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Posted 4 months ago

“Absolutely amazing selection. Website amazingly easy to navigate, Customer service was absolutely stellar (shout out to Jo) and honestly couldn't fault a thing. Really fast to dispatch and seems like offers are on all the time. So so excited to use these products and will 100% be coming back and supporting as much as I can”

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Posted 4 months ago

“Really happy with the communication around the nappy incentive scheme, the options available and the really quick delivery. I'd highly recommend trying this out as you get a good selection of nappies and boosters to trial. I'm keen to get into reusable nappies and wipes, and this has given me some options to see which works best for us”

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Posted 4 months ago

“Great prices (BOGOF) and great products and of course delivery as well !”

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Posted 4 months ago

“Bought the bed wetting pants and I'm sorry to say they don't work at all. Even the slightest wetness comes through even with added inserts. We bought them so any little accidents with our toddler would be contained while she slept but the inserts fall out if she wriggles around to much and the outer fabric isn't waterproof in the slightest so once the pants are wet so is the bed. We bought two to try them out for a couple of weeks before we bought anymore and I have to say we won't be buying anymore. They just don't achieve anything unfortunately which is sad as I had high hopes.”

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Posted 5 months ago

“Really good customer service! Delivery and shipping is cheap and quick! All around good service!”

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Posted 6 months ago

“Fast delivery and good advice”

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Posted 7 months ago

“Brilliant service. A wrong bag was delivered however the customer service to resolve this was just amazing.”

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Posted 8 months ago

“Easy website to navigate, good selection and reasonable prices. Communication and deliver was excellent.”

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Posted 8 months ago

“Great customer service. Very quick delivery. Everything that I have bought from them has been lovely. The website is also really useful for advice about cloth nappies”

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Posted 9 months ago

“Love the nappies- great quality, advice, and price”

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Posted 10 months ago

Thank you for the great review Jennifer. So lovely to hear you were happy with everything- Meg @ TNG x

Posted 10 months ago

“Loved the trial options for nappies, the extras included though weren't as good as I had hoped but still great value for money. Delivery was swift and would shop with you again.”

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Posted 10 months ago

Thank you for the review. I am sorry you felt like the samples you received in your box weren't what you expected. This vary dependant on the stock we have at the time but we always ensure with all our boxes that the value of the box is greater than the price paid to give you a bargain. I am so glad to hear that you are happy with your nappies and I look forward to seeing what you purchase next. Welcome to the TNG family - Meg x

Posted 10 months ago

“My partner and I are expecting our first child and we knew we wanted to use cloth diapers from the beginning, but without hands on exposure to cloth nappy options it was hard to decide what products we even wanted to try. Of all the many websites, The Nappy Gurus had the best offer for a trial pack to give us in person examples. The newborn kit is exactly what we needed! The additional discount means we didnt waste money for a big bundle we won't use either. Ordering and shipping was very fast, professional and we were kept up to date by email. Athough we still have a few weeks until we needed this order, we know when we do need extras or bigger sizes they will be right here for us in just few days! Its a good feeling to know we dont have to worry about searching for nappys further and know where to get them- we both absolutely recommend The Nappy Gurus!”

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Posted 10 months ago

This is so lovely to read. I am so glad to hear you found our site so helpful. If you need anything at all feel free to email us too xx

Posted 10 months ago

“Love my Baba + Boo make-up remover pads!”

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Posted 10 months ago

Thank you for the lovely review Zara. We love them too. They are so fab x

Posted 10 months ago

“Fantastic travel potty would recommend 😀”

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Posted 1 year ago

Thank you very much Emma. :) x

Posted 1 year ago

The Nappy Gurus is rated 4.9 based on 792 reviews