The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 795 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved how easy and quick it was to order with The Nappy Gurus. My favourite brands are available here, and I had no trouble in getting my package in Portugal. Thank you!”

The Nappy Gurus 5 star review on 7th July 2020

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Posted 4 years ago

Thank you for sharing this wonderful photo with us, and thank you for your lovely review. We really appreciate it! Stay safe in Portugal :)

Posted 4 years ago

“Amazing, Amazing, Amazing!!”

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Posted 4 years ago

Wow, Wow, Wow! Thank you :)

Posted 4 years ago

“Amazing advice from Lauren again - I can tell she actually read my answers as her suggestions were very tailored to me. The link to a video was also very helpful! I will now be placing another order.”

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Posted 4 years ago

Lauren is a little gem! Thank you so much Laura, this is lovely to read. We hope to see you again soon :)

Posted 4 years ago

“I have nothing but good things to say about the nappy gurus. Their site is very helpful and informative. I love how they rate every nappy on their absorbancy, fit etc.. Great range of products and the customer service is amazing.”

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Posted 4 years ago

We love you Bethia! Thank you for a fantastic review :)

Posted 4 years ago

“Lovely nappies available, recyclable, plastic-free packaging for delivery, and prompt service!”

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Posted 4 years ago

Thank you for your lovely review and kind words! Hope to see you again soon :)

Posted 4 years ago

“Really helpful, personalised advice from a really lovely, knowledgeable team :) Thanks Lauren and Annie for your help!”

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Posted 4 years ago

Aw, Jade! This is fantastic to hear! Thank you and we hope to see you again soon :)

Posted 4 years ago

“I received incredibly detailed personal advice that fitted my needs exactly. Other companies were asked the same questions and their replies didn't take any of that into consideration and gave advice that included things that I specifically asked to avoid”

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Posted 4 years ago

Aymie, thank you so so much for your lovely review! It's great to hear we're getting it right and thank you for the 5 stars. It means a lot Hope to see you again soon :)

Posted 4 years ago

“Really impressed with the personalised nappy advice given to me by Innes. She took the time to answer all my questions on what feels like a complicated and overwhelming journey. It's all so much clearer now and excited to start using reusables with my newborn. Excited to have found the Nappy Gurus!”

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Posted 4 years ago

Innes is a gem! Thank you so much Sarah for your lovely review and kind words. We're excited you found us and we hope to see you again soon :)

Posted 4 years ago

“The nappy gurus have such a great persona recommendation service- I could tell Melissa had read my answers and taken the time to recommend products she thought would actually work for my family. I'm just so excited for my little one to arrive now so I can start to learn more!”

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Posted 4 years ago

Thank you so much for your lovely review. I have passed your kind words on to Melissa :) Congratulations and we hope to see you again soon :)

Posted 4 years ago

“Absolutely fantastic service, very helpful and prompt in responding and arranging order as well as refunds! The go to for all things reusable nappy! Thank you”

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Posted 4 years ago

Wow Khayra! Thank you! Such lovely words and 5 stars! We really do appreciate it. Hope to see you again soon :)

Posted 4 years ago

“Great service, great advice. Have worked tirelessly to make sure people get their products all through lock down!”

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Posted 4 years ago

Thank you Sarah! This means a lot to us and we really appreciate your kind words. I'll be sure to pass them on to the team. Hope to see you again soon :)

Posted 4 years ago

“After completing the questionnaire I received fantastic, personalised advice from Meg. She asked a few follow up questions to really tailor her recommendations and was so helpful and informative. The world of cloth nappies is a minefield when you're just starting out but I felt Meg broke down the different aspects and things to consider really well.”

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Posted 4 years ago

Thank you so much Rachel. This is great to hear and Meg is a little jem! Hope to see you again soon :)

Posted 4 years ago

“I cannot recommend Innes from Nappy Gurus enough. Being a complete newbie to cloth nappies Innes walked me through what I required and answered all my questions and concerns i had. I also highly recommend her blog - i've learnt so much and am loving my new journey”

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Posted 4 years ago

Thank you for your lovely words Lauren. Innes is amazing and we're so pleased you found her support helped you. Hope to see you again soon :)

Posted 4 years ago

“Amazing product choices, Fantastic service and speedy delivery... WHAT MORE COULD YOU ASK FOR! I, along with many others, absolutely love the nappy gurus and I’m sure I’m not the only one who gets super excited when I see that tape! I recently ordered some respiin baskets and et are brilliant, so useful and super cute too. I also love the bare and boho csp that the nappy gurus stock the quality it brilliant and hey are really thin yet still very absorbent. Everyone at the nappy gurus is truly awesome, Thank you!”

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Posted 4 years ago

Jessica! Thank you! You're words mean a lot! It's such a lovely and emotional thing to read such kind words. We want to make sure we are doing it right and reviews like this confirm we are. Thank you and we hope to see you again soon :)

Posted 4 years ago

“I really didn’t know where to start, but Innes was so helpful and informative. Thanks to her I now understand what I need and feel a lot more confident.”

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Posted 4 years ago

“Excellent service- quick dispatch - very helpful!”

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Posted 4 years ago

Thank you Samantha, this is lovely to hear! :)

Posted 4 years ago

“Whenever I've ordered from The Nappy Gurus, I've been so impressed with how quick my items are dispatched and delivered - even through lockdown! Excellent communication and a wealth of knowledge, I've especially found their social media pages useful.”

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Posted 4 years ago

Harriet! This is wonderful. Thank you so so much for your kind words and 5 stars! Hoping to see you again soon :)

Posted 4 years ago

“Quick delivery and great advice from all at Nappy Gurus cant wait to start our cloth journey 😀”

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Posted 4 years ago

Wonderful news! Thank you Sonia :)

Posted 4 years ago

“We bought some more Seedling Baby pockets for our daughter to use at night. They are absolutely amazing and very happy with our purchase. The Nappy Guru's selection of products and customer service is above and beyond, you will always have a happy experience when shopping with them😊”

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Posted 4 years ago

Fantastic Joseph! Thank you so much for your kind words! We really appreciate them Hoping to see you again soon :)

Posted 4 years ago

“The service at the Nappy Gurus is the best! The girls are so knowledgeable and always willing to help any time of the day. I love their products, especially the kit & kin boosters which were recommended to me. I love their Facebook group too, such a nice bunch of ladies! :)”

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Posted 4 years ago

Thank you so much Sophie. This has made our day! You're review is wonderful. Hoping to see you again soon :)

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 795 reviews