The Nappy Gurus Reviews

4.94 Rating 610 Reviews
99 %
of reviewers recommend The Nappy Gurus
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.91 out of 5
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The Nappy Gurus 5 star review on 12th July 2021
Naomi Appleby
The Nappy Gurus 5 star review on 12th July 2021
Naomi Appleby
The Nappy Gurus 5 star review on 4th July 2021
Jane Smallridge
The Nappy Gurus 5 star review on 29th June 2021
Ella
The Nappy Gurus 5 star review on 22nd June 2021
Noor Ashaab
The Nappy Gurus 5 star review on 16th June 2021
Kelly
The Nappy Gurus 5 star review on 16th June 2021
Hannah W.
47
Anonymous
Anonymous  // 01/01/2019
I ordered the child’s nappy that was meant to go up to 55lb as my LO has special needs but it will not even go round him, I contacted Nappy Gurus on their website to ask if maybe the wrong product had been sent but that was 4 days ago and I have not yet had an answer so although I think the design looked good I can’t comment
Posted 4 months ago
Debbie, we are so sorry to hear you are having trouble with your items. We would love to get to the bottom of this and help you further. Can you kindly email help@thenappygurus.com or pop on our live chat so we can assist you with this please? We always want our customers to be super happy, so we are sorry we have not located your initial contact. Please do reach out to us so we can offer some further assistance x
Posted 4 months ago
Unfortunately one item is not right, I send a e-mail but you don't resolve my problem yet.
Posted 8 months ago
Hi Dina, Thank you for taking time to leave us a review. We are very sorry that you are still unhappy with one of your items after our correspondence. Sadly Buttons are yet to update their packaging to ensure they're not wasteful, but I promise you the item contained is as advertised on the site. You are of course welcome to return this to us for a full refund
Posted 7 months ago
The Nappy Gurus is rated 4.94 based on 610 reviews