“I ordered the child’s nappy that was meant to go up to 55lb as my LO has special needs but it will not even go round him, I contacted Nappy Gurus on their website to ask if maybe the wrong product had been sent but that was 4 days ago and I have not yet had an answer so although I think the design looked good I can’t comment”
Posted 2 months ago
Debbie, we are so sorry to hear you are having trouble with your items. We would love to get to the bottom of this and help you further. Can you kindly email firstname.lastname@example.org or pop on our live chat so we can assist you with this please? We always want our customers to be super happy, so we are sorry we have not located your initial contact. Please do reach out to us so we can offer some further assistance x
“Unfortunately one item is not right, I send a e-mail but you don't resolve my problem yet.”
Posted 6 months ago
Thank you for taking time to leave us a review.
We are very sorry that you are still unhappy with one of your items after our correspondence.
Sadly Buttons are yet to update their packaging to ensure they're not wasteful, but I promise you the item contained is as advertised on the site.
You are of course welcome to return this to us for a full refund