The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 798 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and quick service and delivery, I liked the personal touch that they wrote who packed the nappies for us and the little chocolate 😊 I like the website and the facebook group as they provde lots of information, we haven’t tried the nappies yet as my baby is due in few weeks time, but so far I’m very happy with service 😊”

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Posted 3 years ago

Thank you for your amazing review. :) All the best for your arrival and getting to use your new nappies.

Posted 3 years ago

“Lots of options and information. Love the nappies i got and can't wait to start using them!”

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Posted 3 years ago

We're so excited for you to start using your nappies too! Thank you for the review Helen.

Posted 3 years ago

“ordered last minute for a baby shower, service was brilliant they even sent me additional booklets for the new expectant parents to show how to use the nappys!”

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Posted 3 years ago

Thank you for your review Emma, we are so pleased we could provide such an amazing gift for a baby shower! :)

Posted 3 years ago

“As a first time mam I had always been interested in using reusable cloth nappies but never really knew were where to start. With the help of The Nappy Gurus starter pack I got to try out different styles and fell in love the the popper pocket nappies. They fit our little boy perfectly and we love the ranges of designs they come in. The pack also came with some cloth wipes which we weren’t initially interested in using but have loved them since trying them. We loved using them so much we were gutted having to use them part time as we only had 6 and as we all know that amount of nappies doesn’t last very long with a newborn. I would highly recommend The Nappy Guru to anyone interested in starting their cloth nappy journey but not sure where to start. With the very helpful quiz and personally assigned guru you will be very much so on your way to cloth nappying.”

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Posted 3 years ago

Thank you so much Sarah for this fab review. We're so pleased you got on so well with your starter bundle, even part time makes a huge impact and we love cloth wipes here too! :)

Posted 3 years ago

“Really pleased with my experience of the nappy gurus. I did their online questionnaire and was so impressed with the response back. It was well thought out and personalised exactly to my needs which helped me go on to purchase. I didn't feel pushed to get something that didn't suit, and was offered further support as required. Really swift ordering and delivery. Yet to welcome newborn but looking forward to being well prepared thanks to support and know where to come back to in the future for further purchased and guidance too.”

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Posted 3 years ago

Thank you so much for your fantastic review. We are so pleased you found your personalised nappy advice form useful, we wish you all the best for your upcoming arrival. :)

Posted 3 years ago

“I bought nappy liners, great products and quick postage.”

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Posted 3 years ago

Thank you Helen, nappy liners can be so useful!

Posted 3 years ago

“Also great service, also find the Facebook useful for asking questions”

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Posted 3 years ago

Thank you very much, we're pleased you have found our Facebook group so helpful. :)

Posted 3 years ago

“Love this starter set, can't wait for our little one to arrive so we can try them on him and buy more of whichever brand/style works best for us.”

The Nappy Gurus 5 star review on 8th August 2021

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Posted 3 years ago

I'm so glad you love your 'get me started kit' Georgia! We are here anytime for a chat if you need any help when you start using them. Welcome to the TNG family x

Posted 3 years ago

“Great range of nappies and quick delivery”

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Posted 3 years ago

Thank you Meg! I am so glad you had a speedy delivery and loved your nappies x

Posted 3 years ago

“Ordered two different starter packages and really impressed! Nice vairety and helpful guide. Had questions about the washing of reusables and used the online chat - the lady (sorry can't remember her name!) was lovely, really helpful and informative and reassured me that I wasn't being silly asking questions!”

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Posted 3 years ago

Hello Amelia, I am so glad you found our live chat function helpful. We have the lovely Meg & Amy on there who are both fab! We are all here to help and support you anytime. Welcome to the TNG family x

Posted 3 years ago

“Fantastic website, YouTube videos and guides. Meg has been an amazing help and support x”

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Posted 3 years ago

Thank you for such a lovely review Victoria. I will pass the message on to Meg as I'm sure that will make her day x

Posted 3 years ago

“I haven’t used the nappies yet, but the quality is great and service from NG amazing. Great delivery time and no plastic packaging!”

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Posted 3 years ago

Thank you so much Amy! What a lovely review. Be sure to join our Facebook group and share your happy post when you start using them :) x

Posted 3 years ago

“My package arrived completely plastic free - amazing! Nappies are beautiful and I will definitely be buying from The Nappy Gurus again.”

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Posted 3 years ago

Thank you for such a lovely review Sally. We look forward to your next purchase. Welcome to the TNG family x

Posted 3 years ago

“Amazing top service Will always use best of the bunch”

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Posted 3 years ago

Thank you so much Furjit. We love having you as part of the TNG family :) x

Posted 3 years ago

“Great value great quality quick delivery I’m super happy with my nappies just can’t wait to use them once my baby comes! Would recommend The Nappy Gurus I love the helpful video and guide really helped me plan what I need.”

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Posted 3 years ago

Thank you so much Rose. This is such a lovely review. So excited to see the nappies in use. Be sure to join our Facebook group and share all your beautiful pics in there :) welcome to the TNG family x

Posted 3 years ago

“I am an established cloth bum mum and really appreciate the nappy gurus. Orders are sent promptly in plastic free packaging. The videos on YouTube are informative and show no bias to specific brands like some nappy selling pages do. They stock budget systems and high end brands. The Facebook group is a great source of support and I highly recommend it. There is no pushing to spend more money, they genuinely want to help you get the best out of your cloth experience. I have placed a few orders and have been very happy with my purchases knowing that if I do have any struggles they will help me fix the issue.”

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Posted 3 years ago

Alice this review made me grin from ear to ear. Thank you SO much for such a shining review. You are so welcome and we are so happy you are part of our TNG family x

Posted 3 years ago

“Loved everything in my package. The Nappy Gurus is my favourite place to buy reusables.”

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Posted 3 years ago

This makes us so happy Megan! We love having you as part of our TNG family x

Posted 3 years ago

“Everyone I spoke to at The Nappy Gurus was so quick, kind, and helpful. I was able to use my ‘Real nappies for London’ voucher and they helped me choose some great options and always got back to me so quickly. Really a great experience. Thank you!”

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Posted 3 years ago

Thank you Meredith. I am so glad you are happy with your service. I hope you enjoy your nappies and any other questions let us know :) x

Posted 3 years ago

“Fantastic advice on getting shampoo bar and conditioning bar! Super responsive! And the products are FANTASTIC!!!! I got the Soul & Soap Purity shampoo and Soul & Soap conditioner”

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Posted 3 years ago

I am so happy you are loving using Soul & Soap Danni. They are so fab aren't they. Thank you for your order x

Posted 3 years ago

“Super helpful, good quality and range of products”

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Posted 3 years ago

Thank you for such a lovely review x

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 798 reviews