The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 795 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication and a resolution when an issue arose with an item that was due to the manufacturer.”

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Posted 3 years ago

Thank you for your review, so pleased we could help resolve your issue. :) x

Posted 3 years ago

“Chuffed with the mystery box of nappies & accessories - lovely items! Wouldn’t have thought to buy the nappy that was sent but looking forward to trying it out. Beautifully packaged up and quick delivery.”

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Posted 3 years ago

Thank you for your review Natalie, the best bit of mystery boxes is finding new nappies you wouldn't have thought to buy! Enjoy. :) x

Posted 3 years ago

“I received my mystery box after completing TNG nappy census, some absolutely gorgeous nappies (Totsbots Frugi & Close Pop ins) and products. Really pleased”

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Posted 3 years ago

So pleased you liked your mystery box Tanya. Thank you for your lovely review and for completing the census. :) x

Posted 3 years ago

“Very easy to deal with and provide lots of information.”

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Posted 3 years ago

Thank you for your review Victoria, from the team at TNG. x

Posted 3 years ago

“Very quick service, fantastic products!!!”

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Posted 3 years ago

Thank you for your review Natasha, from the team at TNG. x

Posted 3 years ago

“I knew from day one that I wanted to use cloth nappies for my LO and the Nappy Gurus was such a brilliant platform to help ease me in to the reusable nappy world. I learnt so much about everything there is on offer and now recommend them to all my friends when they ask me questions about my cloth nappy journey.”

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Posted 3 years ago

We're thrilled we helped with your cloth journey and thank you so much for recommending us to others. From the team at TNG x

Posted 3 years ago

“TNG helped me start my cloth journey. I ordered my starter pocket bundle and from there I now have a stash of 12 (and growing!)”

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Posted 3 years ago

We're so pleased we could help get you started with your cloth journey. Thank you for your review Sarah, from the team at TNG. x

Posted 3 years ago

“Love TNG! Ethical, vegan company. East to use website. Fast and reasonably priced postage! Highly recommend. 🌟”

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Posted 3 years ago

Thank you so much for your amazing review Rebecca! We're thrilled you love TNG. :) xx

Posted 3 years ago

“Great selection of nappies”

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Posted 3 years ago

Thank you Abi for your review. :)

Posted 3 years ago

“Great selection of baby items. Got an order wrong but customer service was great and sorted very quickly, will definitely recommend”

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Posted 3 years ago

Thank you Nikki-Leigh for such a lovely review x

Posted 3 years ago

“Not only do the nappy gurus sell a wide range of brands at various prices they also provide some invaluable advice for first time cloth users I’ll definitely be repurchasing”

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Posted 3 years ago

Thank you Heather. Look at those beautiful baby toes and cloth bum! SO CUTE. I am so glad you find our service helpful x

Posted 3 years ago

“Knowing how much waste having a baby can create, I wanted to find a convenient way to reduce that impact on the environment. Luckily the nappy gurus have a great range of reusable nappies and all the things that go with them plus great guides to how they all work, which helped make it easy to understand what would work for us before committing to the investment.”

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Posted 3 years ago

Thank you Anita, we're glad you found our range and guides useful in starting your reusable journey and reducing your impact on the environment. :)

Posted 3 years ago

“Great selection, quick delivery. Will be ordering again when increasing my stash!”

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Posted 3 years ago

Thank you for your review Nicole. :)

Posted 3 years ago

“Getting a new Simplex for our little man from the Nappy Gurus was such a treat😍 Fab nappy, excellent service and a lovely personal touch ❤️ Thank you so much for reading my comments that I left when ordering-means the world 🙏”

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Posted 3 years ago

We are pleased you liked your nappy, thank you for your lovely review. :)

Posted 3 years ago

“Great service, items delivered really quickly and can't wait to get started with the items”

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Posted 3 years ago

Thank you Michelle, we hope you enjoy your items. :)

Posted 3 years ago

“Arrived nice and quick”

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Posted 3 years ago

Thank you Esther, we're pleased your items arrived quickly. :)

Posted 3 years ago

“Love the products, I'm new to anything reusable so the website has proven to be a source of great help. It's got what I need to start and plenty of help too. I've already placed two orders.”

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Posted 3 years ago

It's great you have found the website so helpful, thank you Anna. :)

Posted 3 years ago

“Great and quick service and delivery, I liked the personal touch that they wrote who packed the nappies for us and the little chocolate 😊 I like the website and the facebook group as they provde lots of information, we haven’t tried the nappies yet as my baby is due in few weeks time, but so far I’m very happy with service 😊”

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Posted 3 years ago

Thank you for your amazing review. :) All the best for your arrival and getting to use your new nappies.

Posted 3 years ago

“Lots of options and information. Love the nappies i got and can't wait to start using them!”

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Posted 3 years ago

We're so excited for you to start using your nappies too! Thank you for the review Helen.

Posted 3 years ago

“ordered last minute for a baby shower, service was brilliant they even sent me additional booklets for the new expectant parents to show how to use the nappys!”

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Posted 3 years ago

Thank you for your review Emma, we are so pleased we could provide such an amazing gift for a baby shower! :)

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 795 reviews