I am an established cloth bum mum and really appreciate the nappy gurus. Orders are sent promptly in plastic free packaging. The videos on YouTube are informative and show no bias to specific brands like some nappy selling pages do. They stock budget systems and high end brands. The Facebook group is a great source of support and I highly recommend it. There is no pushing to spend more money, they genuinely want to help you get the best out of your cloth experience. I have placed a few orders and have been very happy with my purchases knowing that if I do have any struggles they will help me fix the issue.