The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 795 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how The Nappy Gurus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review x

Posted 3 years ago

“I love my new to cloth box! Just what I wanted to see if I should get more. Definitely will be ordering more!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review. So glad you love the box. We look forward to you growing your stash with us :) x

Posted 3 years ago

“Great communication and fast delivery. Thank you!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Amy xx

Posted 3 years ago

“My package arrived very quickly and as expected. There was also a small chocolate inside, which I thought was such a nice touch. The website is full of interesting info and advices, I spent literally hours on it.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Silvia. We all deserve a little bit of chocolate :) xx

Posted 3 years ago

“Really great user experience.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Ana! x

Posted 3 years ago

“New to cloth nappy, contacted nappy guru for advice, got a very prompt reply and found them to be extremely helpful. Purchased 2 nappies from them as per their advice. Excellent hassel free purchase, my little one is more comfortable in these nappies in comparison to pampers. Will definitely buy again.”

The Nappy Gurus 5 star review on 22nd June 2021

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Noor. These are such fab nappies and I'm so glad you are loving using them. If you need anything else at all we are always here xx

Posted 3 years ago

“Amazing items, great quality.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review x

Posted 3 years ago

“Absolutely amazing customer service. Speedy delivery and lovely packaging. Great value for money. My go to shop for my nappies.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Aoife x

Posted 3 years ago

“Items arrived were lovely and really quick delivery. Will definitely be ordering again!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Lauren xx

Posted 3 years ago

“I’m new to cloth nappies and really didn’t know where to start or what to do! I came across the nappy gurus on YouTube and found their informative videos really helpful. After having a little look through their website, I found all the info I needed and was even able to purchase a trial kit with three brand new Alva pocket nappies, three bamboo inserts, a wet bag and disposable liners for only £30. Incredible value and three gorgeous nappies to start my stash! Thankyou to the Nappy Gurus for helping us get started on our cloth bum journey!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review. Welcome to the cloth family. We are so happy to have you join us xx

Posted 3 years ago

“Amazing Customer Service, great advice for new ‘cloth bum’ families which really boosted my confidence using reusables and helped me go from a part-time cloth mama to a full-time cloth mama. The delivery was super quick too and the free nappy care guide was a fab addition. Honest, reliable, knowledgeable and reasonably priced - I can’t ask for more! 😍”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Jasmine. I am so happy to hear you received fab customer service xx

Posted 3 years ago

“Amazing service. Everything needed in one place which makes it much easier. Quick delivery. Will definitely order again and again.”

Helpful Report

Posted 3 years ago

Thank you Monika for such a lovely review. We look forward to you ordering again. Welcome to the fab TNG family xx

Posted 3 years ago

“I am new to cloth nappies and the Nappy Gurus has quickly become my go to site for the reviews of different brands and the information available. I've already placed two orders since I have started building my reusable supply and I have been so impressed with the speed of delivery and the care taken e.g. recyclable packaging, notes and chocolates inside!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Sophie. I am so glad you are happy. Welcome to our lovely TNG family xx

Posted 3 years ago

“Brilliant customer service, fast delivery and amazing products - love them!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review xx

Posted 3 years ago

“Starting with cloth was very overwhelming until I found the Nappy Gurus. They were so friendly and helpful and their blog posts were super handy. We've been using cloth for 8 months now and love it.”

Helpful Report

Posted 3 years ago

Thank you so much! That is so lovely to hear. We love helping people get started and watch them fall in love with cloth x

Posted 3 years ago

“My favorite cloth nappy shop ! Always such a lovely service, fast shipping and overall amazing welcoming attitude. The specific help they offer is amazing and I recommend that for everyone.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review. What a gorgeous picture of a fluffy cloth bum! xx

Posted 3 years ago

“They have great stock and are a friendly service. They regularly have discounts through their gurus or bundle items. They are my go to website for reusable nappies and accessories. Orders always arrive within 3 days of ordering and the packaging is always with care and recyclable.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review. We love putting on fun deals and discounts x

Posted 3 years ago

“Excellent selection of products, amazing personalised advice, always speedy delivery. My favourite place to shop for reusable nappy and eco living products”

Helpful Report

Posted 3 years ago

Thank you for such lovely words Kate. So nice to hear you are happy x

Posted 3 years ago

“I decided to take the plunge with reusable nappies when it was reusable nappy week. If not now then when? I haven’t looked back and I love them. I was a little daunted at first, but help from Chloe (nappy guru) helped me decide which ones to try first. Thank you!”

Helpful Report

Posted 3 years ago

Thank you Hannah for such a lovely review and picture. RNW is the perfect time to get started. I am so glad you went for it. Be careful its highly addictive hehe x

Posted 3 years ago

“Always super speedy, great choice and amazing quality on all brands stocked! Particularly in love with baba & boo (so soft!) And kokoso!”

Helpful Report

Posted 3 years ago

Thank you for such lovely words . What fab choices we love those too x

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 795 reviews