The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 795 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Nappy Gurus are amazing. Friendly and very knowledgeable, they've helped me with quick questions and full breakdowns for night nappy options. I love the mystery nappy, I love their range and love the speedy delivery.”

The Nappy Gurus 5 star review on 16th June 2021

Helpful Report

Posted 3 years ago

Thank you so much for the lovely review Kelly! I'm so glad you are happy with your mystery nappy and thank you for including such lovely photos. It's so nice to see the nappies being used and loved x

Posted 3 years ago

“The nappy Gurus is the best cloth nappy site I've come across. Super fast delivery, always friendly, lots of advice and a great selection of cloth nappies and other eco friendly things! I recomend tng to all my friends :)”

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Posted 3 years ago

Thank you so much for such a lovely review Hannah. We are so glad you love shopping with us. What a beautiful stash of nappies x

Posted 3 years ago

“Had multiple orders, always shipped super quick, packed nicely in recycle packaging. Prices are great and selection as well. Customer service also great and polite. Very happy and order frequently from Nappy gurus!”

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Posted 3 years ago

Thank you for the lovely review Simona. I will make sure to let them team know about your kind words x

Posted 3 years ago

“Have made perhaps 4 or 5 orders now and been over the moon with every single one of them, and it always makes me smile to see the complimentary chocolate with my order. Such a huge variety of items for sale.”

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Posted 3 years ago

Thank you so much for your review Sarah. Its so nice to hear you are happy with all your orders. The chocolate is our favourite part too.. hehe x

Posted 3 years ago

“Amazing selection of products, great customer service and fast delivery. Always love it when a receive my package (and love the like thank to chocolate even though my partner tries to steal it)”

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Posted 3 years ago

Thank you for lovely review Anna. I will be sure to let the team know about your lovely words. It's safe to say quite a few of those chocolates are consumed here at HQ hehe x

Posted 3 years ago

“Fantastic service, speedy delivery, and a great selection of products. The Gurus even added a little chocolate in the order, which was promptly consumed!!”

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Posted 3 years ago

Thank you for the lovely review Zoe. It makes our day to hear you are happy with your orders. I will be sure to pass on your praises to the team. The chocolates are just so moreish aren't they x

Posted 3 years ago

“Quick delivery, love the brown paper bag my order came in.”

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Posted 3 years ago

Thank you very much Abi. Its so lovely to hear you are happy with your order x

Posted 3 years ago

“Quick despatch of items with a great range of products and easy to navigate website”

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Posted 3 years ago

Thank you so much Sophie for the lovely review. We are so glad you're happy with your experience x

Posted 3 years ago

“Quick and efficient service. Nappies and products are beautiful and practical”

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Posted 3 years ago

What a lovely prints you have chosen Anna! We are so glad you are happy with your order and thank you so much for the pictures and review x

Posted 3 years ago

“Really really quick delivery. Great customer service”

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Posted 3 years ago

Thank you so much for a lovely review x

Posted 3 years ago

“Great brands and super fast delivery! Plus, they have really good info on the different options available which makes it very easy to get it right if you're a first time cloth buyer”

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Posted 3 years ago

Thank you Lia for the lovely words. I'm so glad you received your order so fast x

Posted 3 years ago

“I’ve ordered many many times! I love the speed and the products my go to for all eco items”

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Posted 3 years ago

Thank you so much Lorraine for the review. We are so happy, that you are happy. I will pass on your lovely words to our team x

Posted 3 years ago

“Amazing customer service and you even get a tiny chocolate in your order!”

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Posted 3 years ago

Thank you very much for the review. I am so glad you loved your order, and we hope you enjoyed the chocolate x

Posted 3 years ago

“The Nappy Guru's gave clear advice when I was first purchasing cloth nappies giving me the confidence to give cloth a go. They have a wide range of nappies, with a clear breakdown of the essential details of each allowing you to make an informed and cost effective decision. Delivery has consistently been prompt.”

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Posted 3 years ago

Thank you Charlotte. It is so lovely to hear our help gave you the confidence to use cloth. We stand by the motto 'Cloth is simple' so I'm glad our information was clear for you. Welcome to the cloth family, we are so glad you are here x

Posted 3 years ago

“I love the nappy gurus ❤️ always pretty speedy delivery and great advice available! Love that I can get all the brand's I love in one place which saves on shipping!! I don't need anymore nappies now but Ive always got my eyes peeled for a mystery box 🤣😍 and I will definitely be back for more csp! I love the option to buy bundles to try different brands :)”

Helpful Report

Posted 3 years ago

Thank you Eliza! We love you too x It's so lovely to hear that you have loved all of your orders with us. Mystery boxes are one of our favourite things.. so much fun hehe x

Posted 3 years ago

“Great selection and fast delivery 😊”

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Posted 3 years ago

Thank you Patricia! We are so glad you are happy with your order x

Posted 3 years ago

“A lovely, incredibly friendly, knowledgeable bunch with a great ethos. They’re always on hand to help with questions, stock a wide range of products and have awesome offers on regularly!”

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Posted 3 years ago

Thank you for the kind words Laura! Its so nice to read lovely reviews like this. Always brightens our day x

Posted 3 years ago

“Brilliant site, great customer service and orders arrive so quickly! Love the addition of the little chocolate in each package too!”

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Posted 3 years ago

Thank you so much for the lovely review Mimi! We are so glad you love your orders and enjoy your chocolate too x

Posted 3 years ago

“I ordered the surprise diapers for 10£ and I am super happy with what I got. I also loved the details in the order and it was super fun to be lucky to see my order being packed on Instagram.”

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Posted 3 years ago

What we are packing Wednesday is my favourite day of the week. I'm so glad you enjoyed us featuring yours Ana, and that you enjoyed watching it. Thank you for such a fab order x

Posted 3 years ago

“Informative website, superb customer service and prompt delivery in orders.”

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Posted 3 years ago

Thank you for such a lovely review x

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 795 reviews