The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,747 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,747 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at front of house are friendly and helpful. I had my appointment with Martina who was understanding and kind, and explained everything to me so I wouldn’t worry. My referral cane through within 2 days and Marina called me to explain next steps. Great patient care and friendly staff.”

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Posted 7 years ago

“Online system worked well, I could book in on the same day and received my results quickly. The consultant who examined me was professional, kind and really listened. I felt comfortable and respected at every step of the way, and options were explained well. Thank you for a good experience.”

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Posted 8 years ago

“I felt very reassured - the staff were very kind, professional and knowledgable. I would recommend them to friends and family.”

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Posted 8 years ago

“I went to have a mole checked with nurse Edyta Wener , she was absolutely fantastic- she did a thorough examination and talked me through various procedures, I felt quite nervous and she really put my mind at rest. I was then referred onto a consultant who was again excellent. We spent a lot of time discussing options of treatment. Would highly recommend.”

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Posted 8 years ago

“Very thorough and excellent after service”

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Posted 8 years ago

“Promptly dealt with booking appointment. Reception staff at City branch personable and helpful. Dr Ven and nurse were calm, professional and put me at my ease.”

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Posted 8 years ago

“Very courteous staff that made me feel welcome and relaxed. Your nurse Laura Middleton took me through the process very thoroughly and professionally and explained in detail what the examination and report process would comprise of. Following my examination Laura again explained her findings in detail and advised me what the next steps should be including advice on seeing my GP. My experience of the Mole clinic was one of treatment in a relaxed atmosphere by professionals.”

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Posted 8 years ago

“vERY PROFESSIONAL SERVICE AND VERY FRIENDLY STAFF”

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Posted 8 years ago

“The service was very efficient and allayed any fears i had about the mole, due to the clinic coming back to me within a few days with the outcome of the test.”

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Posted 8 years ago

“Very thorough examination”

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Posted 8 years ago

“Friendly staff who explained the procedure well. Quick and efficient service”

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Posted 8 years ago

“Thoughtful, spoke to insurance before I arrived.”

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Posted 8 years ago

“Very calming, informative, caring nurse.”

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Posted 8 years ago

“Thank you to the staff at the Mole Clinic who made my experience so much easier than it could have been: the quick response and compassionate approach. Pat”

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Posted 8 years ago

“appointment kept to time, clear explanations and very friendly service”

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Posted 8 years ago

“It provided a measure of reassurance in a fast timescale.”

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Posted 8 years ago

“I had a very attentive nurse who was very thorough and pleasant . I received my results and comprehensive details of my mole very quickly by email. I am very satisfied with the service I got and will certainly return there”

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Posted 8 years ago

“The nurse examining me was excellent, explaining everything to me clearly and succinctly”

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Posted 8 years ago

“Easy and efficient booking on line. Nurse was friendly and professional and answered all of my questions. Communication was timely and clear at all times”

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Posted 8 years ago

“Lovely offices in central locations. Friendly and helpful staff - from the receptionists to the nurses and doctors. Excellent communication by text and email.”

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Posted 8 years ago

The MOLE Clinic is rated 4.9 based on 2,747 reviews