The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,859 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,859 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good wood and the pallet delivery they use has an electric pump truck which makes getting it into the garage easy.”

Helpful Report

Posted 3 years ago

“Easy to order, well packaged and delivered on time.”

Helpful Report

Posted 3 years ago

“Wood top quality, always burns well. Pity that the delivery was 6.30 am but I can live with that”

Helpful Report

Posted 3 years ago

“First class throughout. Top marks to the driver delivery man, he was something else, very skilful, next time I order I hope he comes. Many thanks to all .”

Helpful Report

Posted 3 years ago

“Good quality kiln dried wood, always burns cleanly with plenty of heat. Ordering and delivery process always works smoothly.”

Helpful Report

Posted 3 years ago

“I always get my kiln dried logs from the luxury wood company. You know what you are going to get. A quality product, competitively priced and great service. Highly recommended”

The Luxury Wood Company 5 star review on 20th October 2021

Helpful Report

Posted 3 years ago

“Excellent stuff. Burns well. Brilliant service. Extremely pleased.”

Helpful Report

Posted 3 years ago

“Very good service will definitely use this company again”

Helpful Report

Posted 3 years ago

“Very good service!”

Helpful Report

Posted 3 years ago

“Great Service”

Helpful Report

Posted 3 years ago

“Great quality logs with the perfect size - highly recommend”

Helpful Report

Posted 3 years ago

“Excellent from order to delivery. Never have any issues. Great how you get a call regarding delivery. Good quality product.”

Helpful Report

Posted 3 years ago

“Brilliant as always. Lovely wood. Dave the driver from Pallexgroup (Launceston) was especially helpful with the delivery. A big thank you to everyone!”

Helpful Report

Posted 3 years ago

“Delivery as promised. Havent lit up yet so cant comment on that but good dry wood.”

Helpful Report

Posted 3 years ago

“Great products, lovely customer service and fast delivery time.”

Helpful Report

Posted 3 years ago

“Very good communication, excellent product and good value for money. Delivery cost a bit steep but understandable, would recommend!”

Helpful Report

Posted 3 years ago

“Ordered two pallets of oak logs and arrived very quickly also well packed with minimal gaps in between each log. Burn an absolute treat. Gave specific instructions for delivery firm to follow and must say that the delivery firm was exceptional.”

The Luxury Wood Company 5 star review on 16th October 2021

Helpful Report

Posted 3 years ago

“Kiln dried oak was very dry packaged and delivered on time many thanks Phil”

Helpful Report

Posted 3 years ago

“Kiln dried birch in nets. Great product, clean and easy to handle good value!”

Helpful Report

Posted 3 years ago

“very quick &easy to get what you want”

Helpful Report

Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,859 reviews