Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

The Luxury Wood Company Reviews

4.5 Rating 4,814 Reviews

88 %

of reviewers recommend The Luxury Wood Company

Company Reviews

Product Reviews

4.5

Based on 4,814 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

Brian Griffiths

The Luxury Wood Company 5 star review on 11th September 2023

The Luxury Wood Company 5 star review on 11th September 2023

The Luxury Wood Company 5 star review on 7th September 2023

The Luxury Wood Company 5 star review on 7th September 2023

The Luxury Wood Company 5 star review on 6th September 2023

The Luxury Wood Company 5 star review on 31st August 2023

143

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always had good service from Company. Had problem with delivery as driver reluctant to drive into our close. Eventually he did drive in. Never had this problem in all the years I’ve used your Company.”

Posted 8 months ago

“As usual great logs, on time can't complain (wish they were a bit cheaper!) but brilliant logs, thank you cheers”

Posted 8 months ago

“Great company, ordered many times from them, the products are always as described and arrive in good time. Would highly recommend.”

Posted 8 months ago

“Ordered many times from Luxury Wood, never had a problem, always prompt delivery and product first class”

Posted 8 months ago

“Excellent service with prompt delivery, I got exactly what I asked for.”

Posted 8 months ago

“Very neatly packed and delivered by a helpful young man.”

Posted 8 months ago

“Great price and quality I would certainly use them again I was allowed to collect (4 lengths of Oak Boards) which saved me some money too 10/10”

Posted 8 months ago

“Great service delivery driver very helpful. Phoned as I was not in. Recieved an Email but never arrived until after 1100 on the day telling me delivery was due that day.”

Posted 8 months ago

“Great value for money, per pallet, per kilo and per lt burn's excellent and comes bone dry on arrival due to the wrapping. I will be buying again. Easily the best I've bought from. Thank you.”

The Luxury Wood Company 5 star review on 14th August 2023

Posted 8 months ago

“The process from ordering to delivery was very good and the delivery man was very helpful and placed the crate exactly where we wanted it. We will be ordering again from you when we require more logs.”

Posted 8 months ago

“The delivery is prompt and the delivery drivers are always pleasant and helpful. The wood is consistently good, dry and cut to a consistent size. Have used for a few years now and have always been pleased.”

Posted 8 months ago

“From advice down to the ordering and delivery it was smooth and they were so very helpful. The wood is superb 🦋”

Posted 8 months ago

“Having used 'Luxury Wood' for a number of years now I have never been let down. Neighbours ask me where I get my wood and I have no hesitation to recommend The Luxury Wood Company.”

Posted 8 months ago

“Great value will use again”

Posted 8 months ago

“Excellent service!! Good price and fast delivery. Very happy 😊”

Posted 8 months ago

“Excellent service and product. Highly recommend, many thanks, will definitely be using again, regards, Rachel”

Posted 8 months ago

“Great service, delivered in a few days & always competitive on pricing . This is the 4th year I've been buying my kiln dried wood from Luxury wood”

Posted 8 months ago

“Excellent reliable service ,prompt delivery,good communication.Delivery driver friendly and cooperative .Would always recommend for Quality of product.”

Posted 8 months ago

“Very good delivery times. Railway sleepers were placed where I asked them to leave. Would use the company again.”

Posted 8 months ago

“I am very pleased with the material we purchased and with the service around ordering, communication and delivery.”

Posted 8 months ago

«
1
2
...
3
4
5
6
7
»

The Luxury Wood Company is rated 4.5 based on 4,814 reviews